Senior Account Executive, Employee Engagement

Zeno Group is the fiercely independent and global, integrated communications agency, born from PR. We bring together the boldest and brightest talent to help clients across industries and sectors unleash the power of strategic communications. Guided by our "Fearless Pursuit of the Unexpected," we push the boundaries to achieve real business value and societal impact for clients. Winner of the industrys most coveted awards including the 2024 PRWeek U.S. Outstanding Large Agency of the Year, 2023 PRWeek Purpose Agency of the Year, 2022 PRWeek Global Agency of the Year, 2022 PRovoke Best Large Agency to Work For in North America and a three-time winner of PRWeeks Best Places to Work. Zeno has also been previously recognized by the Cannes Lions International Festival of Creativity. Zeno is a DJE Holdings Company. Job Description: Senior Account Executive, Employee Engagement As a Senior Account Executive, Employee Engagement at Zeno, you will support clients with employee engagement, internal communications and change management assignments. The Senior Account Executive will work with some of the worlds most renowned brands to deliver integrated communications focused on the employee experience. You will have responsibility for a variety of activities, including contributing to employee communication strategies and campaigns, engaging with clients, developing messaging and content, creating presentation materials, conducting research and continuing to build Zenos growing Employee Engagement offering. About the Role: Partner with team members to execute Change Management, Employee Engagement, and Internal Communications strategies, programs and tactics for key clients. Draft client deliverables for senior team review. Support Zenos point of view and programming around Employee Engagement, Change Management, and/or Internal Communications. Conduct and analyze communications research. Support senior colleagues in the delivery and management of client assignments. Apply or create tools, templates and methodologies that contribute to your clients internal communications effectiveness. Ensure junior team members understand their assignments and execute flawlessly. Partner with more junior clients. Stay abreast of best practices in Employee Engagement, Internal Communications, and Change Management both in general & in your clients industries. Understand your clients business, their competitors, their strategies, and the role communications play in their success. Draft compelling communications tailored to specific audience segment based off clients key priorities. Solve communications challenges and meet objectives. Learn our integrated model and support that model within your business when possible. About You: 3+ years of experience in corporate communications, internal communications, public relations, or a related field within an agency or similar environment. Understanding of traditional and non-traditional communications tactics and drive great results for your clients and your team. Knowledge of internal communications tools and technology (ex: Firstup/SocialChorus, Qualtrics, Workplace, Yammer, SharePoint, etc.) Exceptional writing/editing skills across a wide variety of client deliverables including communications plans, scripts, talk tracks, and thought leadership pieces. Learns client tone of voice, brand standards and applies them consistently. Familiar with SEO best practices and writing for digital properties (e.g., blogs, newsletters, emails.) Strong organizational skills and the ability to identify competing priorities/escalate when appropriate. Results-driven with the ability to manage multiple priorities, work against tight deadlines, troubleshoot and propose solutions. Comfortable delegating responsibilities both above and below your level, overseeing quality, and ensuring deadline and budget adherence. Understanding of performance metrics, optimization and ability to spot trends. Be committed to learning about communications and employee engagement trends. Ability to coach, mentor, and support more junior staff. Be willing collaborator and contributor; quick on your feet; excited to learn; not afraid to ask questions or make suggestions/recommendations. Pay Range: $65,000-$75,000 USD/yr. An employees pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of DJEHs total compensation package for employees. Other rewards may include annual bonuses, a Paid Time Off policy, and region-specific benefits. Level 04 An employees pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of DJEHs total compensation package for employees. Other rewards may include annual bonuses, a Paid Time Off policy, and region-specific benefits. About Our Benefits Healthy, happy employees make Zeno better, so we have programs that support physical, mental and financial wellness. Our culture and benefits are designed to promote flexibility, celebrate diversity and support work/life balance. We offer a variety of medical, dental and vision insurance with prescription plans, as well as short and long-term disability. Our Be Kind to Your Mind program focuses on mental health, providing a paid subscription to Headspace and access to mental health providers and other services through a best-in-class employee assistance program. Employees are encouraged to bring their authentic self to Zeno and participate in our employee resource groups which build communities for sharing and support. And while we love our work, we believe in the restorative power of time off with generous vacation, paid holidays and self-care time. Employees are supported in their pursuit of financial wellness with a 401(k) plan, pretax flexible spending accounts, tuition assistance, life insurance and free access to a certified financial coach. And our unique ZenoFit program provides a monthly allowance to fund activities in your personal life that bring you joy and keep you healthy. These and other benefits are available to non-temporary employees in the US. Zeno Group, Inc. provides equal employment opportunities to applicants and employees. Employment decisions are made on the basis of job-related criteria without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, marital status, age, genetic information, national origin, disability, military, or veteran status, or any other classification protected by applicable law. We invite all applicants to voluntarily self-identify their race, ethnicity, and gender. Submission of the information on this form is strictly voluntary and refusal to provide it will not subject you to any adverse treatment. Information obtained will be retained in a confidential file and separate from personnel records. This information may only be used in accordance with the provision of applicable federal laws, executive orders, and regulations. If you want more information about any of the sections, please check with a company representative. We are a rapidly-growing agency that provides opportunities to learn, develop skills and collaborate with colleagues at all levels across our global network. Ask us about Zenos Day of Play, Zeno Gives Back (our global day of service), Fearless University, office happy hours and more. We are always looking for diverse talent who can bring great energy to our teams and our business. Zeno is the place where careers are built and lives are lived. A Fiercely Independent Agency Zeno is an award-winning, global integrated communications agency, born from PR, operating across North America, Europe and Asia. Zeno is and always will be for everyone. We are committed to fostering a global, diverse workforce where all employees feel valued, included and empowered. What sets Zeno apart is the people who comprise the agency the unique perspectives, the varied worldviews and the impactful empathy who are dedicated to driving positive change. To support our diverse workforce, we created safe-space communities to connect with others who share similar backgrounds, experiences, identities, etc. These resources include: Black Voices, Zin Miedo (Latinx), PRide at Zeno (LGBTQ+), Asian-cy (Asian and Pacific Islander), Zeno Village (working parents), Freshmen Homeroom (Intern, AAE, AE) and Healthy Minds (mental wellbeing). To reinforce our commitments to DE&I and take action against systemic racism, Zeno launched Act Together in 2020. The initiative is reflective of our shared responsibility to undertake the hard work that brings about real, positive outcomes within Zeno and the broader communications industry. The strengthened infrastructure and resources we put in place ensures that DE&I effectively informs everything we do. Act Together remains central to who we are and how we show up with the goal of lasting change. We will not waver in prioritizing this important work.