Piano Technician I

Job Description: Berklee College of Music is seeking a skilled and collaborative Piano Technician I to join our Piano and Keyboard Services team on the Boston campus. This role plays an essential part in supporting Berklees mission to educate, train, and develop students to excel in the music industry by ensuring that our world-class facilities and instruments are always performance-ready. About the Role: Under the supervision of the Associate Director for Piano and Keyboard Services, the Piano Technician I is responsible for delivering and maintaining high-quality acoustic piano and digital keyboard services across the college. This includes tuning, regulation, voicing, and repairas well as direct interaction with students, faculty, and staff to troubleshoot and resolve issues efficiently and professionally. Berklees creative environment thrives on precision and reliability in every aspect of performance and education. In this role, youll support that vision by ensuring that pianos and keyboards used in classrooms, studios, practice rooms, and concert settings consistently meet high performance standards. Key Responsibilities: Provide expert piano tuning, voicing, regulation, and repair for acoustic and digital pianos. Maintain pianos across campus, including preventive maintenance and climate control system upkeep. Respond to service requests and troubleshoot issues directly with students, faculty, and staff. Keep detailed, accurate service records in the department database. Support piano moves and installations as needed. Collaborate with teams across departments to meet the technical needs of performances and academic programming. Stay current on piano technology and participate in professional development and training. Who You Are: You bring at least 2 years of professional piano technician experience (Bachelor's degree preferred). You're familiar with both traditional techniques and modern piano tuning software (Reyburn, Sanderson, TuneLab, Piano Analyzer). You understand music terminology and notation, and can communicate effectively with musicians at all levels. You are self-motivated, able to work independently, and thrive in a fast-paced, deadline-driven environment. Youre committed to providing excellent customer service and solving problems with care and efficiency. PTG Associate Certification is preferred, but not required. Why Berklee? At Berklee, youll be part of a forward-thinking, inclusive, and artistically driven community. Our work is student-centered and mission-driven, supporting the next generation of artists and innovators. We offer a dynamic and creative workplace with a deep commitment to equity, diversity, and belonging. Berklee provides excellent benefits, flexible work options when possible, and a strong emphasis on work-life balance and professional development. Here, your craft and technical skill contribute directly to shaping the future of music. Join us and help keep the heart of Berkleeits instrumentsplaying beautifully. Hiring Range: $27.00 $32.00/hr; dependent on relevant experience and education. Please visit the Berklee Benefits page for a complete listing of the benefits. This document does not create an employment contract, implied or otherwise, other than an at will employment relationship. Diversity, Equity, Inclusion & Equal Employment Opportunity at Berklee: We support an inclusive workplace where everyone excels based on personal merit, qualifications, experience, ability, and job performance. Berklee affirms that inequality is detrimental to our faculty, staff, students, and the communities we serve. Our goal is to make lasting change through our actions. Berklee is committed to providing fair and equitable consideration of all employees and applicants without regard to race, color, religion, ancestry, age, national origin, place of birth, gender, sexual orientation, gender identity or expression, disability, genetic information, or status as a member of the armed forces or veteran of the armed forces, or any other category protected by federal, state, or local law. As part of this commitment, Berklee will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the Human Resources Team at hroperations@Berklee.edu or call 617-747-2375. Berklee is committed to increasing the diversity of our institution, community, and the curriculum. Candidates who can contribute to that goal are encouraged to apply and to identify their strengths in this area. *Currently enrolled Berklee students are not permitted to apply for staff or faculty positions.* Employee Type: Staff As the premier destination for the study of contemporary music and the performing arts, Berklee stands as the culmination of two pioneering institutionsBoston Conservatory and Berklee College of Musiceach recognized for its global reach and cultural impact. Berklee is a place where artists come together to innovate, and where artistic and cultural diversity is embraced and celebrated. We strive to reflect these values in our inclusive hiring practices, creating a welcoming and equitable process that embraces diverse perspectives and fosters equity and opportunity for all. Guided by our fundamental values, our unified mission and vision define Berklees core purpose and help us envision the positive influence we can have on each other, our students, our communities, and the broader world. Berklee is proud to offer a comprehensive benefits program to help our employees achieve their personal, professional, and financial goals.