VIP Lounge Representative - The Cosmopolitan

Las Vegas, Nevada The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests. THE JOB: As a VIP Lounge Representative at The Cosmopolitan, youll be the face of elevated service. In this role, you'll greet and assist VIP guests with check-in, check-out, and personalized services. Youll ensure seamless communication with internal departments to meet guest needs, maintain the lounges appearance and amenities, and handle inquiries with professionalism and care. Your knowledge of hotel offerings, from dining to entertainment, will help guests make the most of their stay. THE STARTING RATE: $22.50 hourly THE DAY-TO-DAY: Deliver seamless VIP check-in/out experiences with professionalism and efficiency Anticipate and fulfill guest needs, ensuring special requests and amenities are handled flawlessly Resolve guest bills with casino hosts for any additional food, beverages or show tickets Accurately process payments, post charges/credits, and maintain cash handling standards Open and close the VIP Lounge daily, managing reports, room assignments, amenities, and key delivery Serve as a knowledgeable resource for guest inquiries and reservations THE IDEAL CANDIDATE: High School Diploma or GED required 1+ years of prior relevant guest service experience required 1+ years of prior relevant experience as a Front Desk Clerk or Concierge preferred Valid Food Handlers and Alcohol Awareness card required to start THE PERKS & BENEFITS: Wellness incentive programs to help you stay healthy physically and mentally. Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on travel, electronics, online shopping, and more. Free meals in our employee dining room. Free parking on and off shift. Health & Income Protection benefits (for eligible employees). Professional and personal development through programs, networking opportunities, and community involvement. VIEW JOB DESCRIPTION: https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=12858 Are you ready to JOIN THE SHOW? Apply today! At MGM Resorts, we exist to entertain the human race and provide an unforgettable escape. From delivering excellence for our guests to building and sustaining our communities, you can join our diverse teams of world-class talent and thrive in our collaborative environment. Our iconic MGM Resorts brands offer everyone a wide variety of exciting career opportunities with access to unlimited growth. Be part of a unique world filled with anticipation, entertainment and unparalleled experiences combined with competitive rewards and exclusive perks. Together, we will use our meaningful relationships to continue to build our authentic culture. We know the importance of respecting each others differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners. We stay committed to taking strong, principled stands on equality to better unify our world. MGM Resorts International develops, builds and operates unique destination resorts designed to provide a total resort experience, including first-class accommodations and dining, world-class entertainment, state-of-the-art meeting and convention facilities, and high-quality retail and gaming experiences. We know the importance of respecting each others differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners. We stay committed to taking strong, principled stands on equality to better unify our world. MGM Resorts International believes in providing opportunity for every employee to grow, develop and succeed in a work environment where you can be your best. We encourage you to explore our job opportunities. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact us at talent@mgmresorts.com We are an Equal Opportunity Employer. We are also committed to protecting the privacy of visitors to our employment application site, including the protection of any personal information provided to us. For more information about MGM Resorts International, including our privacy policy and commitment to diversity and inclusion, please visit http://www.mgmresorts.com/careers. For California residents, also see our California Privacy Notice that describes the categories of personal information and sensitive personal information we collect and provides certain details about our processing of that information.