Implementation Consultant

The Implementation Consultant plays a key role in driving successful software and service deployments for our YourCause solutions. Leveraging enterprise-level project management acumen and advanced data analytical capabilities, the Consultant works cross-functionally to deliver measurable impact that aligns with our clients CSR and ESG initiatives. We operate in a fast-paced, technology-first environment driven by a can-do ethos, where hard work, innovation, and team-driven success are celebrated. Our entrepreneurial spirit is woven into every layer of how we work, empowering individuals to take initiative and make an impact. What you'll do: Develop, execute, and oversee complex implementation project plans tailored to enterprise clients. Lead cross-departmental collaboration, maintaining accountability across internal teams and stakeholders. Provide in-depth client training and strategic guidance on maximizing product utilization. Conduct data-driven QA testing, troubleshoot configurations, and ensure delivery excellence. Analyze client-specific program data to inform implementation strategy and identify optimization opportunities. Collaborate with account managers to create documentation rooted in data insights and client goals. Spearhead deployment of new features and platform upgrades for existing clients. Act as the primary liaison and advocate between clients and internal units (e.g., payroll, development, client services). Monitor performance post-implementation, using analytics to anticipate issues and enhance stability. Translate client priorities into clear action items and ensure alignment with internal execution. Design and refine scalable implementation methodologies and best practices. Quantify and communicate the strategic value of implementation to clients using data visualizations and impact reporting. What you'll bring: 3-5 years of enterprise-level implementation, project management, or client-facing experience. Strong command of data analytics tools (Excel, Power BI, CRM platforms). Proficiency in project management software (e.g., Jira, Asana, Smartsheet). Understanding of basic HTML preferred. Exceptional written and verbal communication skills. #LI-REMOTE Stay up to date on everything Blackbaud, follow us on Linkedin, Twitter, Instagram, Facebook and YouTube Blackbaud is a remote-first company which embraces a flexible remote work culture. Blackbaud supports hiring and career development for all roles from the location you are in today! Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law. To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes. A notice to candidates: Recruitment Fraudulent Alert: Your personal information and online safety as a candidate mean a lot to us! At Blackbaud and our portfolio of companies, recruiters only direct candidates to apply through our official careers page at https://careers.blackbaud.com/us/en or our official LinkedIn page. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers, or conduct interviews via Skype. Anyone suggesting otherwise is not a representative of Blackbaud. If you are unsure if a message is from Blackbaud, please email blackbaudrecruiting@blackbaud.com. The starting base pay is $61,000.00 to $77,800.00. Blackbaud may pay more or less based on employee qualifications, market value, Company finances, and other operational considerations. Benefits Include: Medical, dental, and vision insurance Remote-first workforce 401(k) program with employer match Flexible paid time off Generous Parental Leave Volunteer for vacation Opportunities to connect to build community and belonging Pet insurance, legal and identity protection Tuition reimbursement program Blackbaud (NASDAQ: BLKB) is the worlds leading cloud software company powering social good. Serving the entire social good communitynonprofits, foundations, corporations, education institutions, healthcare institutions and individual change agentsBlackbaud connects and empowers organizations to increase their impact through software, services, expertise, and data intelligence. The Blackbaud portfolio is tailored to the unique needs of vertical markets, with solutions for fundraising and CRM, marketing, advocacy, peer-to-peer fundraising, corporate social responsibility, school management, ticketing, grantmaking, financial management, payment processing, and analytics. Serving the industry for more than three decades, Blackbaud is headquartered in Charleston, South Carolina and has operations in the United States, Australia, Canada, and the United Kingdom.