Business Banking Relationship Manager III

Job Description At WSFS Bank, we empower our Associates to grow their careers, guide our customers to secure their financial futures, and actively support our Communities so they can fully thrive. Careers with WSFS Bank offer an inclusive and supportive culture, competitive salaries, advancement opportunities, and more. We are the region's locally headquartered bank and wealth management company. We are honored to consistently be named a Top Workplace by our Associates, who make a difference every day for the people, businesses, and Communities we serve. We Stand For Service® is more than part of our name, its our mission and our purpose. The Business Banking Relationship Manager III will manage and grow relationships with small-to-medium-sized businesses with up to $10 million in annual revenues, delivering customized financial solutions with total credit exposure of up to $3 million. This position plays a key role in driving business growth by providing expert financial advice and a full-service business banking to include lending, deposit, and non-credit products to support the financial goals of business clients. The Business Banker is responsible for end-to-end relationship management, from sourcing and analyzing client opportunities to structuring loans and monitoring portfolio performance, while actively collaborating with internal and external partners to enhance client value. This role is sales driven and requires a proven history of developing new businesses and managing relationships. Ideal candidates are experienced in community banking, networking, building relationships, and providing excellent customer service, and possess extensive experience with small businesses. Job Responsibilities: Actively identify and pursue new business opportunities through self-generated referrals and an established network of CPAs, attorneys, business brokers, and commercial real estate professionals. Conduct client and prospect meetings to assess their financial needs, challenges, and opportunities, tailoring banking solutions to meet their goals. Prospect new business relationships and cross sell Bank solutions and services. Perform comprehensive financial analysis, including review of financial statements, credit reports, and cash flow projections, to determine creditworthiness. Develop and recommend loan structures, repayment schedules, and collateral requirements in alignment with client needs and the banks credit policies. Negotiate loan terms, ensuring a mutually beneficial agreement while adhering to regulatory and compliance guidelines. Manage an active loan portfolio, ensuring compliance with loan terms, polices, and regulatory requirements. Conduct regular portfolio reviews to identify risks, monitor payment trends, and address early warning signs of potential issues. Collaborate with credit and portfolio management teams to ensure timely renewal of loans and updates to client profiles. Serve as the primary relationship manager, deepening client relationships through consistent engagement and cross-selling of banking solutions, including cash management, personal banking, and wealth management solutions. Function as the gatekeeper for the bank, ensuring clients are aware of and benefit from the full range of banking solutions and services. Provide exceptional customer service, proactively addressing client concerns and identifying opportunities to enhance their banking experience. Partner with internal teams, including credit administration, operations, portfolio managers, and product specialists, to deliver comprehensive solutions for clients. Mentor and coach junior relationship managers, sharing expertise in financial analysis, sales strategies, and client relationship building. Assist in training and mentoring new and less experienced small business relationship managers on lending procedures, policies, and regulations, and recommends improvements to procedures and provides functional guidance as needed. Minimum Qualifications: Bachelors degree in business or finance preferred, or equivalent experience demonstrated through a combination of the following: work and military experience, and education/training. Experienced Business Lender with 7+ years of new business development experience and direct sourcing and prospecting new clients. 7+ years of business lending experience in the financial industry along with a proven history of managing relationships, developing new business, sustaining consistent production, and ability to perform in multiple goal categories. Demonstrated proficiency in working with key internal resources. Must have experience with utilizing a CRM system to manage and monitor progress in sales pipeline toward converting prospects to customers. Must have strong knowledge of business lending, consumer lending, and deposit products. Must have credit experience, loan structuring, and financial statement analysis. Must have proficiency with analyzing applicant financial status, credit, and property evaluation to determine ability and capacity to repay and service debt. Basic Knowledge of all applicable Regulations that pertain to this position is required. Knowledge of the Bank Secrecy Act and Anti-Money Laundering policies, procedures, and related programs. Ability to travel within the WSFS Bank footprint Salary Range: $108,722.00 - $178,616.75 Individual base pay may vary on additional factors such as the candidates experience, job-related skills, relevant education, geographic location, and other specific business and organizational needs. In addition to base salary, WSFS Financial Corporation (WSFS) and its subsidiaries may offer eligible Associates discretionary and formula-based incentive and retention awards. WSFS provides a competitive benefits package, which includes medical, dental, and vision coverage; a 401(k) plan; life, accident, and disability insurance; flexible spending accounts (FSAs) and health savings accounts (HSAs); and wellness programs. Additional benefits may include paid parental leave, military leave, vacation and other paid time off, sick leave in accordance with applicable state laws, and paid holidays. Benefit offerings are subject to eligibility requirements, legal limitations, and may vary based on an Associates location and employment status. For more information about Associate benefits, please visit https://www.wsfsbank.com/about/careers/ WSFS Bank is inclusive and supportive of individual needs. If you have a physical or other impairment that might require an accommodation, including technical assistance with the WSFS Bank Careers website or submission process, please contact us via email at careers@wsfsbank.com. WSFS is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. At WSFS Bank we empower our Associates to forge the careers of their dreams, we guide our Customers to secure their financial futures, and we actively support our Communities so they can fully thrive. We know that when we work together and move forward with purpose a brighter path to the future lies ahead for our Associates, our Customers, and the Communities we serve. WSFS Financial Corporation (WSFS) is a multibillion-dollar financial services company. Its primary subsidiary, WSFS Bank, is the oldest and largest locally-headquartered bank and trust company in the Greater Philadelphia and Delaware region. As of March 31, 2023, WSFS Financial Corporation had $20.3 billion in assets on its balance sheet and $65.6 billion in assets under management and administration. WSFS operates from 119 offices, 92 of which are banking offices, located in Pennsylvania (61), Delaware (39), New Jersey (17), Virginia (1) and Nevada (1) and provides comprehensive financial services including commercial banking, retail banking, cash management and trust and wealth management. Other subsidiaries or divisions include Arrow Land Transfer, Bryn Mawr Capital Management, LLC, Bryn Mawr Trust®, The Bryn Mawr Trust Company of Delaware, Cash Connect®, NewLane Finance®, Powdermill® Financial Solutions, WSFS Institutional Services®, WSFS Mortgage®, and WSFS Wealth® Investments. Serving the Greater Delaware Valley since 1832, WSFS Bank is one of the ten oldest banks in the United States continuously operating under the same name.