Starting Compensation: $44,967.00/Annually Find job security and stability alongside a growing community and a team that supports you. Level up your career through a large network and specialty training. If you're passionate about making a difference, apply today to join us in serving the community! Job Description: JOB SUMMARY Provide care management for consumers receiving Home and Community Based Services (HCBS) thru the Caregiver Support Program and those dually enrolled in OPTIONS program. Works with consumer, caregiver, and/or family to assess need, develop and implement a safe and comprehensive Individual Service Plan (ISP). REPORTING RELATIONSHIPS This employee reports to and has frequent contact with supervisor concerning situations, care management issues, and work assignments. Supervisory meetings are held monthly to review workload, and to discuss specific assignments, issues /concerns, and employee matters. Supervisor oversees work by reviewing all case records in database, Individual Service Plans (ISPs), and other paperwork, by making joint supervisory visits as needed, and through observation of overall employee performance. ESSENTIAL JOB FUNCTIONS Complete comprehensive Individualized Service Plans (based on medical model and assessed need), document according to requirements. Interpret program policies and monitor consumer situations and provision of services on regular basis via home visits and phone contacts to ensure that services meet consumer and caregiver needs. Educate caregivers on available community resources, provider agencies, support groups, and use of informal supports to meet needs of consumer and caregiver. Assist caregivers in developing back-up plans for emergency situations and comprehensive list of services/supplies reimbursable under the Caregiver Support Program. Identify home modifications and/or assistive devices needed to benefit and support the caregiver/consumer relationship. (50%) Complete required data entry and paperwork, including extensive case documentation, according to Pennsylvania Department of Aging (PDA)and agency standards for Caregiver Support Program, Options and Protective Service. (30%) Provide backup Protective Service Investigative services, evaluate situations and provide HCBS to reduce risk. (20%) In the course of performing job duties, employee will be required on a routine basis to provide own transportation to consumers homes, meetings and other job-related appointments and access those locations without special accommodations. OTHER SPECIFIC TASKS OR DUTIES Maintain accurate knowledge of all aging services and thorough working knowledge of community services. Maintain knowledge of Nursing Facility Clinically Eligible (NFCE) requirements in order to assist transition from Caregiver Support Program to Aging Waiver if needed. Attend all mandated training sponsored by Pennsylvania Department of Aging relative to community services and programs (including enrichment sessions) Perform other duties as assigned. MINIMUM QUALIFICATIONS Successful completion of six (6) months of experience with the County as a Caseworker Trainee; or Successful completion of the County Social Caseworker Intern Program; or One (1) year of experience in public or private social work and a bachelors degree which includes or is supplemented by 12 semester hrs credit in sociology, social welfare, psychology, gerontology or other related social sciences; or A bachelors degree with a social welfare major; or Any equivalent combination of experiences and training including successful completion of 12 semester hrs credit in sociology, social welfare, psychology, gerontology or other related social sciences. KNOWLEDGE, SKILLS AND ABILITIES Knowledge of social casework principles and methods. Knowledge of individual and group behavior and ways of working effectively with older adults who have social, economic, emotional or health problems. Skill in the development of care plans for older adults. Ability to establish and maintain effective working relationships with clients, other members of the staff, outside agencies and institutions and the general public. Ability to plan and organize work, prepare adequate records and reports, set priorities and maintain a caseload of older clients in an effective manner. Ability to clearly express ideas orally and in writing and to interpret laws and regulations. Ability to maintain agency confidentiality standards. Ability to understand and accept the needs and rights of others and to work with older adults who are physically or emotionally disabled or economically disadvantaged. Ability to work effectively with people and aid them to grow in the constructive use of their potential in adjusting to their specific problems. REQUIRED LICENSES/CERTIFICATIONS/CLEARANCES Acceptable Pre-Employment Criminal Background Check Acceptable Pre-Employment Drug Screening Acceptable Driver History in accordance with County Policy Must successfully complete the Pennsylvania Department of Aging Protective Services Basic training by the end of the first year of employment and annual refresher trainings, thereafter PHYSICAL REQUIREMENTS/WORK ENVIRONMENT This job is not sedentary, carrying or lifting rolling laptop case weight, approximate weight is 6 lbs. Employee may be required to walk up/down staircases to access consumers in dwellings without elevator access. Repetitive motion of data entry in the field and office onto laptop. This position has been identified as having the potential for exposure to Hepatitis B. Access to training and a voluntary vaccination against Hepatitis B is provided. The County of Lancaster offers comprehensive benefits to our employees. Read more about our benefits here. Lancaster County Government provides Equal Employment Opportunity for all persons regardless of race, religion, age, sex, national origin, genetic information or disability. The County also observes all applicable laws regarding Veterans status. The County reflects this action in all areas of employment and compensation practices and policies. Employment with the County is based upon the ability to perform the job as well as dependability and reliability once an individual is hired. About Us Working for Lancaster County offers not just a job, but a chance to thrive both professionally and personally. The benefits package for full-time employees, including paid time off, health insurance and flexible healthcare plans, ensures that you feel valued and supported in your role. With employee assistance program, tuition reimbursement and more, you'll have the resources you need to provide excellent service to the 550,000 residents of Lancaster County. With 1,600 full-time employees and 300 part-time employees spread across 40 departments, there are plenty of opportunities for growth and development within the county. Whether you're interested in human services, public safety, administration, or any other field, there's a place for you to make a difference and advance your career. Lancaster County itself is a vibrant and diverse community, offering something for everyone. From the peaceful farmland to the bustling city and towns, there's always something new to discover. Whether it's exploring farmers markets, enjoying local cuisine, or immersing yourself in the rich history of the area, Lancaster County has endless opportunities for you and your family to learn, explore, and enjoy. Joining the team at Lancaster County means becoming part of a community dedicated to maintaining and improving this wonderful place we call home.