Curriculum Technology Specialist - IllinoisCOM

Job Description: ABOUT THE POSITION The Curriculum Technology Specialist provides hands-on technology support for academic laboratories, lectures, and experiential learning environments. This position plays a critical role in ensuring seamless technology operation during instructional activities, managing recordings of educational content, and supporting innovative learning experiences. Working closely with faculty and the other members of the Academic Operations Team, this specialist ensures technology augments curriculum delivery and enhances the student experience across all learning modalities. The Curriculum Technology Specialist is a full-time role reporting directly to the Director of Academic Operations and will be based at our Chicago campus. ABOUT THE UNIVERSITY The Chicago School educates the next generation of change-makers in innovative theory and culturally competent practice to strengthen the integrated health of individuals, organizations, and communities. We enroll over 6,000 students across 40+ academic programs culminating in a bachelor's, master's, or doctoral degree or a professional certificate, and our unique approach to impact-focused education has made us a leading nonprofit university for over 40 years. As an employee at The Chicago School, you can become a member of an inclusive community committed to excellence. At The Chicago School, we celebrate individuals of all backgrounds and identities for who they are and what they can contribute. We take pride in hiring and retaining the most dynamic, talented, and passionate professionals who will help us continue to innovate for decades to come. The University is building the Illinois College of Osteopathic Medicine, or the IllinoisCOM, anticipated to open for its first class of students in summer 2026 with a mission to train exceptional physicians to leverage the interconnection of physical and mental health to provide compassionate, patient-centered care of the highest quality. KEY RESPONSIBILITIES Lab & Lecture Technology Support Provide on-site technical support for experiential learning ensuring seamless integration of all equipment, software, and digital tools Set up, configure, and operate all classroom technology Troubleshoot technical issues in real-time during all curricular activities to minimize disruption to teaching and learning Coordinate with faculty prior to sessions to understand technological needs and ensure proper equipment configuration Support use of specialized laboratory equipment, simulation technologies, and discipline-specific software applications Manage equipment checkout and setup for mobile teaching carts and portable technology used across multiple learning space Recording & Multimedia Production Operate recording equipment to capture any classroom activities required for educational use Manage lecture capture systems and ensure reliable recording of scheduled sessions Perform post-production editing including video trimming, audio enhancement, captioning, and addition of graphics or annotations Upload and organize recorded content in the learning management system and institutional video platforms Ensure recordings meet accessibility standards Maintain and characterize all related educational media equipment including cameras, microphones, lighting, and recording devices to quickly address any needs with the appropriate stakeholders. Archive and catalog educational media content for faculty and student access VR & Anatomy Suite Technology Management Configure and maintain virtual reality equipment and applications in the Anatomy Suite for student learning experiences Provide technical support to faculty and students on digital solutions in the anatomy suite Troubleshoot VR hardware and software issues, ensuring optimal performance and user experience Maintain and sanitize VR equipment according to health and safety protocols Work with operations to ensure availability and coordination of equipment Stay current with VR anatomy applications and recommend enhancements to support curriculum goals Train faculty and students on proper use of VR equipment and safety protocols Monitor system performance and coordinate with IT for software updates and technical maintenance Faculty Collaboration & Training Consult with faculty on technology integration strategies for labs, lectures, and clinical teaching Provide one-on-one training and just-in-time support to help faculty effectively use classroom technology, recording tools, and specialized educational software Create and maintain reference guides and tutorials for commonly used technology in learning environments Gather feedback from faculty on technology effectiveness and identify opportunities for improvement Assist faculty with technology preparation for special events, guest lectures, and interdisciplinary sessions Operations Team Collaboration Work with the other members of the Academic Operations Team to coordinate technology support for scheduled teaching activities Participate in team meetings to discuss technology needs, challenges, and upcoming academic events Coordinate with AV specialists and IT staff to ensure integrated support for learning spaces Assist with inventory management and equipment tracking for teaching technology Support quality assurance processes and contribute to continuous improvement of technology services Report to the Director of Academic Operations on technology utilization, issues, and recommendations Maintain documentation of technology setups, procedures, and troubleshooting solutions BASIC QUALIFICATIONS Education: Associates degree in Instructional Technology, Digital Media Production, Information Technology, or related field required Equivalent combination of education and relevant technical experience may be considered Experience: Minimum 2 years of experience providing technological support in educational settings, preferably in higher education, medical education, or health sciences programs Demonstrated experience with video recording, editing, and multimedia production Hands-on experience supporting laboratory or clinical teaching environments Experience with virtual reality systems or immersive learning technologies preferred Technical Skills: Proficiency with video recording equipment, cameras, microphones, lighting, and audio systems Experience with video editing software (Adobe Premiere, Final Cut Pro, Camtasia, or similar) Strong knowledge of lecture capture systems (Panopto, Echo360, Kaltura, or similar platforms) Familiarity with learning management systems (Canvas, Blackboard, Moodle) and video content management Experience with VR hardware (Meta Quest, or similar) and educational VR applications Understanding of classroom presentation technology including projectors, interactive displays, and control systems Working knowledge of accessibility standards for video captioning and multimedia content Ability to troubleshoot hardware and software issues independently Soft Skills: Excellent customer service orientation with ability to remain calm under pressure during live teaching sessions Strong communication skills with ability to explain technical concepts to non-technical faculty and students Collaborative team player who works effectively with faculty, operations staff, and IT professionals Highly organized with strong attention to detail and ability to manage multiple concurrent activities Flexible and adaptable, able to respond quickly to changing priorities and urgent technology needs Problem-solving mindset with ability to think critically and implement creative solutions Additional Requirements: Ability to lift and transport equipment up to 40 pounds (cameras, tripods, VR equipment, mobile carts) Capable of standing for extended periods during lab and lecture support Ability to work in various teaching environments including laboratories, lecture halls, and simulation spaces Manual dexterity for equipment setup, cable management, and VR device handling PREFERRED QUALIFICATIONS Experience in medical education, health sciences, or clinical teaching environments Knowledge of anatomy education and familiarity with anatomy software/applications Background in instructional design or educational technology integration Experience with 3D visualization, simulation technologies, or immersive learning tools Familiarity with medical imaging or specialized health sciences equipment Video production certification or coursework Experience with live streaming and hybrid learning technologies Additional Position Details: Schedule aligned with academic calendar with concentration during teaching hours (typically 8am-5pm with some variation) Occasionally early morning, evening, or weekend hours may be required for special events or recordings Work performed in classrooms, laboratories, anatomy suite, and simulation centers Fast-paced environment requiring quick response to real-time technology needs during active teaching sessions Collaborative team environment with regular interaction with faculty, students, and operations colleagues Compensation & Benefits This opportunity is budgeted at $20.52 - $25.65 hourly (equivalent to $40,000 - $50,000 annually) base compensation. Additional compensation factors may impact total compensation. To learn more about our competitive benefits and additional rewards, including generous paid time-off, medical and dental insurance coverage, life and disability insurance, retirement plan with employer contribution, multiple flexible spending accounts, tuition reimbursement, click the link below. https://www.thechicagoschool.edu/career-opportunities/ The Chicago School is an Equal Opportunity Employer. Please note: For the protection of faculty, staff, students, and all who enter our facilities, The Chicago School strongly recommends that all employees are fully vaccinated for COVID-19 per CDC guidance. The IllinoisCOM at The Chicago School The Illinois College of Osteopathic Medicine (IllinoisCOM) at The Chicago School is the universitys fourth and newest academic college. The IllinoisCOM trains exceptional physicians to leverage the interconnection of physical and mental health to provide compassionate, patient-centered care of the highest quality. Through in-classroom learning at The Chicago Schools state-of-the-art Chicago campus and clinical training opportunities in Chicago, Dallas, Washington DC, and Southern California, the IllinoisCOM prepares students to address communities most pressing healthcare needs. The Chicago School offers 40+ distinct academic programs across integrated health fields, educates 6,000+ students annually, and is accredited by the Western Association of Schools & Colleges Senior College and University Commission (WSCUC). The Chicago School is also an affiliate of The Community Solution, a network of nonprofit higher education institutions that works collaboratively to advance institutional sustainability, increase student success, and enhance community impact. The Chicago School For more than four decades, The Chicago School has been a leading nonprofit university dedicated to training professionals for careers that improve the integrated health of individuals, organizations, and communities across the globe. Grounded in the values of education, innovation, community, and impact, The Chicago School offers 40+ distinct academic programs at campuses across the country (Washington DC, Chicago, Dallas, Southern California) and online, educating over 6,000 students annually in fields across integrated health. The Chicago School is accredited by the Western Association of Schools & Colleges Senior College and University Commission (WSCUC). The Chicago School is also an affiliate of The Community Solution, a network of nonprofit higher education institutions that works collaboratively to advance institutional sustainability, increase student success, and enhance community impact.