Program Manager

About the Opportunity The Department of Public Health and Health Sciences is seeking a Program Manager to join their team! The Program Manager reports to the Chair of the Department of Public Health and Health Sciences and is responsible for managerial oversight of assigned academic programs, working closely with the faculty directors of the assigned programs. In addition, the Program Manager will work with the Department Chair and Associate Chair for Research/Chair of the Departments Research Committee to facilitate committee tasks. These may include administering the Departments small grants program, and a mechanism for providing advice on grants and grantsmanship to early career colleagues. This individual will be responsible for managerial and administrative aspects of their assigned academic programs, in five main areas: (1) Administration of academic programs; (2) Support of students and faculty in academic programs; (3) Management of changes and/or additions to curriculum, experiential teaching and other learning objectives: (4) Experiential learning and stakeholder support; and (5) Design and implementation of recruitment strategies for the academic programs, working with Northeastern departments including the global and PhD networks. In each of these areas, elements of designing and implementing program evaluation will be accomplished; obtaining and maintaining accreditation tasks by the Council on Education for Public Health (CEPH) will be carried out for the assigned academic programs; course-related policies and procedures will be improved in coordination with the Registrar's Office; students needs will be addressed including registration, funding, degree audits, peer mentor matches, collecting annual progress reports, and referrals to NU services for visas, housing, mental health, and more. The Program Manager will also advocate for program teaching needs. The Program Manager will manage marketing and public relations activities for assigned academic programs. The Program Manager will develop and maintain relationships with students, faculty, and alumni, as well as staff in relevant offices including Graduate Student Services in Bouvé College of Health Sciences, the Registrar's Office, Office of Global Services, and the Disability Resource Center. In summary, the Program Manager will be responsible for performing professional and/or program management duties for the assigned academic programs offered in the Department of Public Health and Health Sciences by managing the daily activities, developing plans to achieve programmatic goals, implementing solutions, tracking the budget, and performing professional level work in the assigned areas of responsibility. The Program Manager will serve as the department lead on enhancing communications with stakeholders for the purposes of enhancing program development opportunities and assuring a strong department social media presence in collaboration with communications staff at the college level. Qualifications Qualifications for the Program Manager role include: Bachelor's degree required; Master's degree in a health-related, public health or policy, or other related field preferred. Three to five years of program management experience as well as familiarity with the administration of graduate health related programs is desired. Demonstrated skills in evaluation methodologies (including database management) is preferred. Mature, experienced professional, capable of independently leading program development, management, and performing a diverse range of academic support and management functions. Preferred candidate will have experience with each of the following: academic program requirements; managerial principles and practices including budget tracking; program planning principles; program coordination principles, practices, and techniques; troubleshooting and solving complex program issues; customer service principles; presentation principles and practices; diverse populations and cultures. Expected skills: high level of written and verbal communication skills; ability to encourage in productive team activities and solicit ideas as well as interact with students, faculty, staff, coworkers, supervisor, and the general public. Excellent analytical and problem-solving skills. Advanced knowledge in implementing plans to respond to academic-related issues. Ability to plan, coordinate, and implement program activities. Ability to research, analyze, and apply relevant information to the development of programmatic processes and guidelines. Ensure compliance with applicable internal and/or external program requirements. Excellent organizational skills. Evidence of success working in a team environment. Proven capacity to learn new curricular and program development strategies. High degree of self-motivation to lead and follow through with projects. Ability to relate well with all levels of the community and people of diverse backgrounds. Able to multi-task, work both independently and as part of an interdisciplinary team. Ability to handle confidential and sensitive information. Proficiency with computer software, website development and management and social media (Facebook, LinkedIn, Instagram, etc.). Provide and respond well to constructive feedback. Position Type Academic Administration Additional Information Northeastern University considers factors such as candidate work experience, education and skills when extending an offer. Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit https://hr.northeastern.edu/benefits/ for more information. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law. Compensation Grade/Pay Type: 107S Expected Hiring Range: $52,821.00 - $74,607.75 With the pay range(s) shown above, the starting salary will depend on several factors, which may include your education, experience, location, knowledge and expertise, and skills as well as a pay comparison to similarly-situated employees already in the role. Salary ranges are reviewed regularly and are subject to change. Founded in 1898, Northeastern is a global research university and the recognized leader in experiential lifelong learning. Our approach of integrating real-world experience with education, research, and innovation empowers our students, faculty, alumni, and partners to create worldwide impact. Our global university system provides our community and academic, government, and industry partners with unique opportunities to think locally and act globally. The systemwhich includes 14 campuses across the U.S., U.K., and Canada, 300,000-plus alumni, and 3,000 partners worldwideserves as a platform for scaling ideas, talent, and solutions. The universitys residential campuses for undergraduate and graduate degrees are located in Boston, London, and Oakland, California. Our research and graduate campuses are in the Massachusetts communities of Burlington and Nahant; Arlington, Virginia; Charlotte, North Carolina; Miami; Portland, Maine; Seattle; Silicon Valley, California; Toronto; and Vancouver. Northeasterns personalized, experiential undergraduate and graduate programs lead to degrees through the doctorate in 10 colleges and schools across our campuses. Learning emphasizes the intersection of data, technology, and human literacies, uniquely preparing graduates for careers of the future and lives of fulfillment and accomplishment. Our research enterprise, with an R1 Carnegie classification, is solutions oriented and spans the world. Our faculty scholars and students work in teams that cross not just disciplines, but also sectorsaligned around solving todays highly interconnected global challenges and focused on transformative impact for humankind.