VCA Rancho San Diego Animal Hospital is seeking a full time Client Service Representative to join our team! We are a 4 Doctor general practice that treats dogs, cats and exotic pets. Experience in the veterinary field is helpful but not required for this position. Pay Range for this position: $17.40 to $23.50 (hourly) What we need: A people person who possesses multitasking capabilities, basic computer & phone skills, who truly cares about the customer experience and enjoys problem solving. The Client Service Representative(CSR) is the face and voice of the practice and sets the tone for each customer's visit. Responsibilities include: -Welcoming visitors -Booking appointments -Managing phone lines and e-mail correspondence -Processing financial transactions -General client service and communication -Collaborating with other team members -Reception area maintenance(including the occasional removal/clean up of animal waste) What you get: -A set schedule with 5day/8hour shifts. -Weekends off. -A fun, dynamic, educational work environment with coworkers who genuinely care about each other. Plus all the really amazing benefits VCA provides: Medical/dental/vision insurance 401(k) retirement plan Employee Pet care discounts Paid Vacation, holidays and sick days. Uniforms provided Access and discounts to health and well-being programs such as Headspace and Lyra If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Career worklet on the landing page or search for Find Jobs. The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change for example, emergencies, change in personnel, workload, or technical development. We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more! The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development). We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com. A leader in veterinary care, VCA Animal Hospitals is committed to taking care of the future of veterinary medicine. We are a family of hometown animal hospitals determined to positively impact pets, people and our communities. From primary care to emergency, urgent and specialty care, VCA delivers world-class medicine and hometown care to more than four million pets each year. We invest in cutting-edge tools, training and technology that enable Associates across our national network of hospitals to lead the industry today and into tomorrow. Among our talented 35,000 Associates are nearly 7,000 veterinarians including 500 who are board-certified specialists nearly 4,000 credentialed technicians and over 10,000 veterinary assistants all dedicated to giving pets the very best in medical care. The future of veterinary medicine is in our hands. Join us.
