Dematic is seeking a dynamic and experienced Key Account Manager to join our team, focusing on the Amazon Retrofit business. This role is pivotal in handling and growing our relationship with Amazon, ensuring the successful delivery of our solutions and driving business growth. We offer: Career Development Competitive Compensation and Benefit Pay Transparency Global Opportunities Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer/ Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. The base pay range for this role is estimated to be $76,500 - $112,200 at the time of posting. Final compensation will be determined by various factors such as work location, education, experience, knowledge, and skills. Tasks and Qualifications: This is What You Will do in This Role: Customer Relationship Management: Develop and maintain strong, long-lasting relationships with Amazon partners, acting as the primary point of contact Sales and Business Development: Identify and pursue new business opportunities within Amazon's retrofit projects, striving to enhance sales and profitability Solution Proposal Delivery: Ensure the timely and successful delivery of Dematic's solution proposals according to customer needs and objectives Strategic Planning: Collaborate with internal teams to develop strategic plans that align with Amazon's goals and Dematic's business objectives Issue Resolution: Address and resolve any issues or problems faced by Amazon to maintain trust and satisfaction Reporting: Prepare regular reports on account status, progress, and forecasts for internal and external stakeholders What We Are Looking For: Experience: Proven experience as a Key Account Manager or in a similar sales role, preferably within the automation or logistics industry Skills: Strong communication, negotiation, and interpersonal skills , and the ability to establish relationships at all organizational levels Education: Bachelor's degree in Business Administration, Sales, or Engineering Knowledge: Familiarity with Amazon's operations and the retrofit business model is a plus. Location: Based in Bellevue, WA, or Grand Rapids, MI with the ability to travel as needed. KION brands keep the world moving globally, regionally, and locally. KION is the Supply Chain Solutions Company. With over 42,000 employees in more than 100 countries, we enable smart, sustainable, and reliable supply chains worldwide - wherever goods are stored, moved, or delivered. KION offers its customers the full spectrum of solutions to make their supply chains future-ready. Our international brands, Linde Material Handling, STILL, and Baoli and our regional brands, Fenwick and OM, stand for outstanding technological innovation, intelligent automation and service excellence in forklift trucks and warehouse equipment. Dematic complements this expertise with state-of-the-art automation technology and AI-supported software solutions that optimize intralogistics across warehousing, production, and distribution. Whether locally or globally we offer exciting career opportunities in an innovative environment shaped by our core values: Integrity, Collaboration, Courage, and Excellence. Together, we create the magic of supply chain solutions. Join our team Push it forward.
