Customer Service Representative – Fife, WA | Waste Connections

Murreys Disposal, a Waste Connections company, is hiring a dependable, customerfocused Customer Service Representative (CSR) in Fife, WA. If you enjoy working with systems, staying focused in a fastpaced environment, and improving performance over time while supporting a teamthis role is a great fit. Schedule: MondayFriday, 8:00 a.m.5:00 p.m. Starting Pay: $19.00$22.50 per hour (DOE) with regular wage increases Environment: Officebased, stable, and teamoriented with longterm career growth At Waste Connections, we value people who show up, work safely, treat others with respect, and take pride in doing the job right. We know great employees come from many different backgrounds and experiences. If your skills are transferableeven if your path is nontraditionalwe encourage you to apply. What Youll Do (DaytoDay Responsibilities) Support customers by phone and in person to set up, modify, or discontinue service Navigate multiple systems to enter and update customer information accurately Resolve issues by collaborating with internal departments (service, dispatch, billing) Process account actions: contracts, charges, deposits, address changes, discontinuance orders Promote goodwill through professional, respectful communication that builds longterm relationships Meet productivity and quality goals in a structured, highcallvolume setting Educate customers on available or additional services when appropriate Cover reception or front desk as needed to support the team What Success Looks Like (Signals That Youll Thrive Here) Youre comfortable working on a computer most of the day using a keyboard, mouse, and headset You can stay focused during repetitive or backtoback tasks without sacrificing accuracy You like tracking personal performance, hitting daily goals, and improving consistently You communicate clearly, multitask across several windows, and keep calm under pressure You work well in a closeknit team, sharing information and supporting others when its busy This role may be a great fit for people with experience in call centers, retail, hospitality, dispatch/logistics, administrative support, or other fastpaced digital environments where attention, systems navigation, and customer communication are essential. Work Environment & Physical Expectations Office setting with individual workstation, computer, telephone, and headset Call areas can be active and occasionally noisy; some calls may be monitored for quality and training Requires extended periods of sitting, typing, and screen time Tasks are often repetitive and require consistent attention to detail Minimum Qualifications High school diploma or equivalent preferred Two (2) years of customer service experience or transferable experience from a customerfacing role Comfortable with MS Word, Excel, email, and navigating internal systems Strong typing (including 10key), organization, and documentation skills Clear communication, problemsolving, and team collaboration abilities Why Waste Connections & Murreys Disposal Competitive wages with regular increases Comprehensive benefits package Stable, essential service industry with yearround work Decentralized, teamoriented culture focused on safety, respect, and accountability Growth and advancement opportunities across the Waste Connections network To be considered for any of our current openings, you must complete an application at www.careers.wasteconnections.com. Once you select your position of interest, you will find application information and additional instructions. We offer excellent benefits, including medical, dental, and vision insurance, a flexible spending account, long-term and short-term disability insurance, life insurance, a 401 (k) retirement plan, and unlimited opportunities to "Connect with Your Future." A link to our benefits overview can be found here: https://careers.wasteconnections.com/us/en/benefits Waste Connections is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status. Waste Connections is an integrated solid waste services company that provides solid waste collection, transfer, disposal and recycling services in mostly exclusive and secondary markets. Our goal is to create an environment where self-directed, empowered employees strive to consistently fulfill our constituent commitments and seek to create positive impacts through interactions with customers, communities, and fellow employees. OUR PEOPLE MEAN EVERYTHING TO US Waste Connections is always working to protect the health of the communities we serve, and we are grateful for the hard work and dedication that you bring to your job every day. Working here means you are a safety-minded individual who is making important contributions on a daily basis that will make a positive impact on those around you. We appreciate that you are a person of integrity who takes pride in the work you do. Our Opportunities BUILD TALENT FROM WITHIN People who want to gain valuable professional experience will find that Waste Connections is a fantastic place to work. Youll enjoy the opportunity for beneficial training and professional development opportunities that can help enhance your skills and lead the way to a more promising future. LETS REALIZE YOUR GOALS TOGETHER Bring your passion to succeed and youll quickly discover that great opportunities are all around you. At Waste Connections, youll thrive if you are friendly, dedicated, and prefer a work hard/play hard culture that is focused on maintaining our reputation as the premier waste services company in the markets we serve. Bring your passion to succeed and youll quickly discover that great opportunities and people are all around you. We operate a highly decentralized structure, so we look for energetic individuals who can demonstrate individual initiative and creativity and prefer a work hard/play hard team environment and culture. At Waste Connections, diversity and inclusion are essential to our success. We hire and empower great, capable people from a wide variety of backgrounds and lead with our values. For more than 20 years, we have maintained a culture of safety, integrity and service to build a great place to work. Our culture is built on taking care of each other and the communities we serve.