Ascensia Diabetes Care is a global specialist diabetes care company, dedicated to helping people living with diabetes. Our mission is to empower people living with diabetes through innovative solutions that simplify and improve their lives. We use our innovation and specialist expertise in diabetes to develop high quality solutions and tools that make a positive, daily difference for people. At Ascensia, our values serve as the bedrock of our organization. They guide our decisions, actions, and interactions, shaping the culture we collectively foster. Our Values include: Resilient Growth Mindset Executional Excellence Courageous Leadership Inclusive Collaboration We believe that when we live our values authentically, both individually and as a team, we unlock our true potential and drive sustainable success. Job Title: Diabetes Therapy Associate About the opportunity: In this integral sales support role, you will impact the lives of people with diabetes by working with the sales team and our direct to consumer (DTC) and healthcare professional (HCP) customers in supporting our product Eversense, the first implantable continuous glucose monitoring (CGM) system. This is an exciting new product offering for Ascensia, and you will be working with a dedicated and highly collaborative team. Location: This is a fully remote position with flexibility on location in the United States since no travel is involved. What you will be doing: Work closely with a Territory Manager (TM) in your geography to qualify leads, manage patient inquiries and prospect new customers. Meet or exceed internal goals for requisitions/conversions/shipments in assigned territory. Responsible for DTC/HCP lead conversion, pipeline management, Certified Eversense Provider identification, coordination of training, patient pull through management. Discuss the benefits/costs/process of Eversense with prospective patients. Resolve customer concerns throughout the sales process from initial interest through product shipment. Complete initial and follow up calls/emails with prospective leads/opportunities via inbound and outbound contacts and track daily production via CRM. In collaboration with TM, lead field forecasting efforts in territory, ensuring that accurate forecasts are completed on a timely basis. In collaboration with Inside Sales teammate (ISR) weekly identify patient opportunities for shipment. Work in collaboration with Distributor partners to expedite shipment of patients Eversense CGM. What you need for success: Education: Bachelors Degree or Associates degree is preferred. 3+ years of experience in medical devices or pharmaceutical Inside Sales Diabetes experience preferred Possess high level understanding of US healthcare and payer landscape. High level of professionalism, customer service skills and influencing skills with the ability to problem-solve. Experience working with CRM is a plus. The hiring range for this position is: $55,000-60,000, plus individuals are eligible for a sales incentive bonus. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. Ascensia Diabetes Care offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation and more. #LI-HH1 TO ALL RECRUITMENT AGENCIES: Ascensia does not accept unsolicited third-party resumes. Building an Inclusive Culture: We are a company that brings varying backgrounds, ideas, and points of view to inventing on behalf of all customers. Our diverse perspectives are enriched by many dimensions, including race, ethnicity, gender, age, physical and mental ability, sexual orientation, religious beliefs, culture, language, and education, as well as professional and life experience. We are committed to diversity, equity, and inclusion, and leveraging our unique perspectives to scale our impact and growth. At Ascensia we are motivated by challenging & varied work, we are passionate about our customers and we care deeply about being a trusted partner of the diabetes community. When we come to work each day, we know we are making a difference and we are able to impact other peoples lives.
