Client Services Associate

About Working at Commerce Building a career here is more than just steps on a ladder. Its about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesnt stop there. Our culture is about our people, the ones in our communities and the ones that work with us. Here, youll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. Youll have the space and resources to grow into the best version of yourself. Because our number one investment is you. Creating an award-winning culture doesn't come easy. And after 160 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and lets talk. Compensation Range Hourly: $20.90 - $24.00 (Amount based on relevant experience, skills, and competencies.) For more than a century, Commerce Trust has been a leading provider of wealth management services including financial planning, estate and tax planning, investment management, private banking and trust administration services. Our approach to wealth management means assembling a team of seasoned wealth management professionals across disciplines who collaborate to ensure each clients financial journey is uniquely crafted for their goals. Commerce Trust is a division of Commerce Bank. Essential Functions Provide administrative and operational support to Private Client, Portfolio Management, and other departments within Commerce Trust Organize and file client correspondence and account paperwork, handle cash movement, create and maintain reports, prepare and organize mailings, and manage client reception and phone calls. Provide a high level of customer service. Monitor a resource mailbox and complete tasks in timely, accurate, and professional manner Perform special projects and other duties as assigned Knowledge, Skills & Abilities Required Basic knowledge of the trust field Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills Demonstrate proficiency in or ability to quickly learn applicable systems, processes and programs Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities despite interruptions throughout the day Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values Basic level proficiency with Microsoft Word, Excel and Outlook Education & Experience High School Diploma or equivalent combination of education and experience required. Associate's degree preferred. 1+ year experience in customer service contact required 1+ year office experience within a professional environment preferred ***For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for some roles. This compensation range is for the Client Services Associate job and contemplates a wide range of factors that are considered in making compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for any applicable differentials (geographic, bilingual, or shift) that could be associated with the position or where it is filled. At Commerce, compensation decisions are dependent on the facts and circumstances of each situation. A reasonable estimate of the current base pay is $20.90 to $24.00 per hour. The candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits. Click here to learn more. Location: 8000 Forsyth Blvd, Clayton, Missouri 63105 Time Type: Full time Commerce Bank has been awarded numerous awards for our company culture. We have been included on distinguished lists such as Forbes Best Midsized Employers, Forbes Best Employers for Women, and Korn Ferrys Engaged Performance Award. Youll see the difference for yourself when you join the team. Why Commerce? Inclusion at Commerce How to Join Our Team Want to be notified of positions that fit your preferences? Follow these easy steps: Create a Candidate Account at the top of the page by selecting "Sign In" upper right corner Sign-up up for Job Alerts Well contact you about positions that match your skills and interests Equal Opportunity Employer Commerce Bank is proud to be an Equal Employment Opportunity employer and believes that every individual should have the opportunity to work at a job for which he, she or they qualifies. We celebrate diversity and do not discriminate based on race, color, ancestry, ethnicity, gender identity, gender expression, sex, sexual orientation, disability (including physical or mental handicap), age, veteran status, military status, national origin, religion, pregnancy status, marital status, genetic information, or any other status protected by applicable federal, state or local law.