Court Clerk II

JOB LOCATION 14999 E Alameda Pkwy Aurora, Colorado 80012-1563 City of Aurora, Colorado It is an exciting time to work for the City of Aurora, we're growing and looking for dedicated and collaborative individuals to join our team of talented and valued employees. Excellent organizations have a set of principles, or core values, that are used to implement their mission and vision. Those values represent the touchstone for the organization, guiding the decisions of the individuals and the organization. At the City of Aurora, we demonstrate our excellence by modeling the CORE 4 Values of: Integrity, Respect, Professionalism, and Customer Service, and we welcome all who share these values to apply. Why Work for Aurora? Make a difference in the lives of real people every day Diverse community Competitive total compensation package Well-Funded General Employees Retirement Plan Light rail station minutes away On-site fitness center and overall employee well-being programs Internal educational programs to assist with career advancement Access to innovation workspaces PRIMARY DUTIES & RESPONSIBILITIES Salary range $22.25 to $27.82/hour The deadline to submit applications is Tuesday, October 21st, 2025. Please note that the City of Aurora will conduct ongoing screenings of applications on a first-come, first-served basis. As soon as a qualified pool of applicants is determined, this position may be closed without notice. This is classified as a VHBE (Variable Hour Benefit Eligible) part-time position, where the selected candidate will work up to 40 hours per week. The selected candidate will be eligible to elect Medical, Dental, and Vision Benefits as well as accrue paid time off and receive 11 paid holidays. The Court Clerk IIperforms independent, court specific, clerical/technical work in accordance with the procedures and policies of the courts including preparation, dissemination of legal documents, managing court files, heavy public contact with defendants, stakeholders, and the general public as it relates to judicial processes and procedures. The Court Clerk II performs customer service in person, by telephone, by text messaging, and email in accordance with rules of procedure, state statutes and city ordinances to support the operations of the Case Management division in the Municipal Court. This position reports to the Accountant Officer or the Case Management Supervisor. PRIMARY DUTIES & RESPONSIBILITIES Provides excellent customer service and general information concerning the court to the public. May include interaction with Prosecution, Defendants, Witnesses, Jurors, and Defense Counsel Maintains court record-keeping systems and data integrity that includes heavy data entry input, updating and filing of records and documents Processes incoming juvenile and adult municipal and traffic filings, including new violations Schedules upcoming court hearings in accordance with the courts policies and procedures Reviews and evaluates legal documents, forms, applications, and other information to determine accuracy, completeness, acceptability, or compliance to judicial rules, city ordinances, policies, and procedures Provides heavy customer assistance including answering questions by phone, email, text messaging, and in person, directing inquiries to appropriate departments, and operates a variety of office equipment and personal computers Explains and provides general information on judicial processes and procedures to court personnel, attorneys, law enforcement agencies, and the general public in person, by telephone, by text messaging, and via email Receives, processes, and deposits a heavy volume of fines, fees, and related court/filing payments Balances daily cash drawer, prepares daily closeout for register and completes all required reports related to receipting of fines, costs and payments received Confirms all judicial orders are entered including warrant cancellations and Personal Recognizance bonds. Fines, costs, restitution amounts are verified for accuracy Files are closed in accordance with Case Management procedures and Judicial orders Answers multi-line phone system; screens calls, answers questions, and refers callers to appropriate personnel as necessary Written and oral communication with area agencies, the municipal judge, prosecuting attorney, court-appointed counsel, and various legal professionals Written and oral communication with clients and the public Utilizes document imaging for case files May handle CJIS related information Performs other related duties as assigned This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. MINIMUM QUALIFICATIONS & WORKING CONDITIONS An equivalent combination of education, training, and experience that demonstrates required knowledge, skills, and abilities may be considered. Education: High School Diploma or GED Experience: At least two (2) years of clerical and filing experience including dealing with the public and handling telephone calls At least two (2) years of heavy cash handling experience Court or law enforcement background preferred Knowledge: Proficiency in Microsoft Office products Knowledge of business English and math Modern office practices and procedures Court proceedings Court and legal terminology Confidentiality requirements regarding court records documents Skills: Strong interpersonal and managerial skills Skill in the use of windows-based programs Strong customer service skills Skill in checking information for accuracy and completeness and correcting errors Abilities: Establish and maintain effective working relationships with employees, all levels of management including executive staff, citizens, and elected officials Handle sensitive situations with tact and diplomacy Communicate effectively both orally and in writing Creatively solve problems, negotiate and handle stressful situations in a positive manner Ability to discern and apply differences between legal advice and explaining court processes Licenses and Certifications Required: Criminal Justice Information Systems (CJIS) certification required within six (6) months of hire NCIC / CCIC Certification may be required Essential Personnel: When a local announcement of emergency or disaster is declared by the City, all City of Aurora employees may be required to work as essential personnel. Physical Demands: Light physical work that involves moving no more than 20 pounds at a time with or without assistance Frequent lifting, carrying, walking and standing May require frequent pushing, pulling, bending and stooping Clear vision to read and interpret reports and other written documents Speech communication and hearing to maintain communication with employees and citizens Hand/eye coordination for operation of computer keyboard, carts and moveable shelving Essential duties performed primarily in a professional office, public area setting Equipment Used: Uses standard office equipment including personal computer and common office software such as email, internet, Word, Excel and menu driven databases This position may require the incumbent to use personal equipment (e.g. vehicle, cell phone, etc.) in the course of their employment. For Veterans preference: Please show all of your employment history, including military service and related documentation (DD214) on the application. The City of Aurora is an equal opportunity employer. We are required by state and federal agencies to keep certain statistical records on applicants. It will not be used in any way to discriminate against you because of your sex, race, age, sexual orientation, creed, national origin, disability or military status, gender identity, unless related to a bona fide occupational qualification as defined by the Colorado Civil Rights Commission and the Equal Opportunity Commission. Despite the changes in Colorado law, the City of Aurora maintains a drug-free workplace. A positive test of marijuana is grounds for disqualification and ineligibility for employment with the city for one year or termination once hired. Drug Testing, Thorough Criminal Background Check, and Employment References: As a condition of employment, all applicants selected for employment with the City of Aurora must undergo a thorough criminal background check. Applicants selected for safety-sensitive positions are required to complete and pass a drug screening as a condition of employment. Safety sensitive positions include Civil Service positions within Police and Fire Departments and positions where their job responsibilities have direct and substantial responsibility that would impact the health and safety of others. Employment references will be conducted on finalists for City of Aurora vacancies. Why Work for Aurora? Competitive total compensation package Rich benefits package with low employee costs Generous paid-time-off program (Vacation, Sick and Personal leaves) Retirement pension plan Rewarding public sector work impacting a large and diverse community Growing city and employee population Expansive perk benefits such as free Recreation Center Membership, wellness programs, tuition assistance, career advancement, performance bonus programs, etc. On-site fitness center and wellness programs Remote work opportunities Benefits & Retirement - City of Aurora (auroragov.org) Please show all your employment history, including military service and related documentation (DD214) on the application. Leaving blanks or omitting previous employment may result in your disqualification from employment. City policy requires that selected candidates provide documentation in the form of official transcripts of the highest level of education attained by the candidate that is listed on their application materials. The City of Aurora requires all applicants for employment, who are offered positions with the City, to undergo a thorough criminal background check, drug testing for safety sensitive position and possible credit check for select positions. All job applicants shall be asked to electronically consent to or sign a release authorizing a criminal background check and submit a urine sample for the purpose of testing for a wide variety of prohibited and/or controlled substances. Please click the following link to access the summary of your rights. Applicants who hold a Commercial Drivers License will also be required to undergo alcohol testing using an Evidential Breath Testing Device. Note: The recent legalization of recreational marijuana by the state of Colorado does not change the city's policy. Applicants who test positive for marijuana during a pre-employment drug test will not be hired, and will be ineligible to be employed with the city for one year. The City of Aurora uses E-Verify to determine if employees are legally eligible to work in the United States. Know your rights! The City of Aurora is an equal opportunity employer. No applicant for employment or employee shall be discriminated against because of age, race, color, sex, gender identity, sexual orientation, religion, creed, national origin, ancestry, disability or military status. The City shall develop and maintain a plan for diversity. Through its staff, the City shall periodically analyze its employment related practices and its plan for diversity to ensure compliance with this policy. If you need assistance or reasonable accommodation for completing this application, please feel free to contact our office at: 303-739-7225 or visit us at 15151 E. Alameda Pkwy., Suite 3500, Aurora, CO 80012. Excellent organizations have a set of principles, or core values, that are used to implement their mission and vision. Those values represent the touchstone for the organization, guiding the decisions of the individuals and the organization. At the City of Aurora, we demonstrate our excellence by modeling the CORE 4 Values of: Integrity Respect Professionalism Customer Service And we welcome all who share these values to apply.