Transportation Manager

The Transportation Manager is responsible for day to day transportation operations. This includes driver management, load planning, and customer service functions needed to ensure customer satisfaction. The operational functions include revenue generation, safety, recruiting, equipment maintenance monitoring, and driver payroll. This must be accomplished in conjunction with meeting the key performance indicators established by the Dedicated Logistics Manager, Operations Manager and our customer. Responsibilities: Driver Support: Build and maintain driver relationships through understanding and meeting driver needs. These needs include, but are not limited to home time, payroll, utility, equipment breakdowns, logging violations, equipment issues, etc. Assigning drivers to loads by optimizing load information such as origination, destination, type of freight, number of miles, stops, directions, etc. with driver needs and availability. This is done using the AS400 computer system, Qualcomm satellite, face-to-face communication, and phone. Monitor drivers load assignments to achieve customer service expectations. Maximize asset utility while focusing on idle reduction and mpg improvement strategies. Manage driver utilization to meet and exceed account goals to provide customer value. Monitor drivers safety needs, pre-trip inspections and CSA scores to ensure safe, legal and on-time delivery of freight. Ensure home time is met for all drivers in accordance with account policies. Customer Support: Coordinate maintenance needs of drivers equipment to ensure schedule services, recalls and breakdowns are completed in a timely manner. Establish and maintain positive and professional working relationships with drivers, internal associates and customers. Understand and adhere to our customers dynamics, service expectations, goals, and initiatives as they relate to improving value for the Customer and Werner. Additional customer support may include, but is not limited to, handing load paperwork, monitoring yard drivers, completing yard checks/trailer pool management, etc. Additional Support: Complete required account reporting for internal and external customers. Interface with various departments such as billing, vans, customer service, risk, safety, payroll, fuel, maintenance and external vendors. Ensures compliance with all policies and procedures while making safety conscious decisions and promoting a safety culture. Continually focus on driver retention. Work closely with Dedicated Logistics Manager and/or Operations Supervisor to fill and maintain a full board of drivers. Daily reporting of driver Days in Service (DIS). Accuracy and attention to detail is critical due to impact of account billing. Perform related duties such as backing up the Dedicated Logistics Manager, auditing or compiling reports or other assigned tasks by account leadership. Perform other related duties as assigned by the Dedicated Logistics Manager. Qualifications: A Bachelors degree (Business Admin, Marketing or Transportation/Logistics) and/or two to three years of fleet management or transportation experience in the truckload industry preferred. Six months to one year of supervisory experience preferred. Strong organizational skills, proven management ability, and skill in operating a computer terminal and satellite communications system required. The expected starting pay range for this position is $50,076.00 - $66,768.00 annualized salary. Offers determined based on experience, skills, and qualifications. We know benefits are critical and we are committed to offering comprehensive and affordable options for you and your loved ones. This position is eligible for benefits, which include medical, dental and vision plans. We also offer a 401(k) plan, stock purchase plan, paid time off, life insurance, disability plans and other optional supplemental coverage. Werner Enterprises provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, genetic information or veteran status or other status protected by law. We encourage applicants of all ages as we do not discriminate on the basis of an applicant's age. By clicking Submit you are expressly consenting to our Privacy Policy (available at https://www.werner.com/privacy-policy/) and to Werner Enterprises, Inc., its representatives, and affiliates (Werner) contacting you about your inquiry, and that Werner may collect sensitive information about you to consider your employment as explained further in our Privacy Policy. All information collected will be handled and retained as explained in the Privacy Policy. Werner Enterprises delivers superior truckload transportation and logistics services to customers across the United States, Mexico and Canada. With 2023 revenues of $3.3 billion, an industry-leading modern truck and trailer fleet, nearly 14,000 talented associates and our innovative Werner EDGE® technology, we are an essential solutions provider for customers who value the integrity of their supply chain and require safe and exceptional on-time service. Werner provides Dedicated and One-Way Truckload services as well as Logistics services that include truckload brokerage, freight management, intermodal and final mile. As an industry leader, Werner is deeply committed to promoting sustainability and supporting diversity, equity and inclusion.