Clinic Business Representative Associate

Location Address: 3024 Snelling Ave Minneapolis, MN 55406-1911 Date Posted: August 13, 2026 Department: 63329900 Allina Health Group East Lake Shift: Day (United States of America) Shift Length: 8 hour shift Hours Per Week: 40 Union Contract: SEIU-6-Aspen Clerical and Technical-TAP Weekend Rotation: None Job Summary: Deliver exceptional customer service where it matters mostat the start of every patients care journey. As the first point of contact as a Clinic Business Representative Associate, youll create a welcoming experience while ensuring accurate, efficient registration that sets the tone for quality care. Ready to make every interaction count and build a career with purpose? Join our team today! Key Position Details: 1.0 FTE (80 hours per two-week pay period) 8-hour Day shifts No weekends Job Description: Responsible for greeting and welcoming patients in person or over the phone. Provides a standard registration process by collecting demographic and financial data and enters information into electronic medical record. Principle Responsibilities Greets and welcomes patient in person or by phone. Performs registration process. Collects demographic and insurance information. Checks in or interviews patient to complete appropriate paperwork. Directs patient to their appointment or procedure. May schedule appointments. Verifies eligibility and benefits information for payers and interprets results. May obtain prior authorization before date of service and provides notification if unable to complete. Collects co-pay or deductibles and responds to questions regarding financial assistance programs available. Refers complex questions as needed. Obtains signatures from patients as needed. Uses resources, tools and procedures to complete accounts in assigned work queues. May operate a multi-phone system which would including transferring calls, handling messages and paging. Other duties as assigned. Required Qualifications Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description Preferred Qualifications High school diploma or GED Associate's or Vocational degree 0 to 2 years of clerical or business environment experience 0 to 2 years of medical terminology knowledge 0 to 2 years of computer knowledge including Microsoft Word, Excel and Outlook Physical Demands Sedentary: Lifting weight up to 10 lbs. occasionally, negligible weight frequently Pay Range Pay Range: $21.24 to $27.93 per hour The pay described reflects the base hourly pay range. Your starting rate would depend on a variety of factors including, but not limited to, your experience, education, and the union agreement (if applicable). Shift, weekend and/or other differentials may be available to increase your pay rate for certain shifts or work. Benefit Summary Allina Health believes the best way to provide safe and compassionate care for our patients is by nurturing the passion of those who care for them. Thats why we devote extraordinary resources to help you grow and thrive not only as a professional but also as a whole person. When you join our team, you have access to a wealth of valuable employee benefits that support the total well-being mind, body, spirit and community of you and your family members. Allina Health is all in on your well-being. Because well-being means something different to everyone, our award-winning program provides you with the resources you need to help you navigate your personal journey. This includes well-being dollars, dedicated well-being navigators, and many programs, activities, articles, videos, personal coaching and tools to support you on your journey. We are focused on creating an inclusive workplace so everyone can see themselves as part of our care team. Our care teams are as diverse as the communities we serve and proud to be contributing to the mission of a leading health care organization. Our pioneering approach to well-being helps every member of our care team feel a deep sense of connection and joy in their work. Benefits include: Medical/Dental PTO/Time Away Retirement Savings Plans Life Insurance Short-term/Long-term Disability Voluntary Benefits (vision, legal, critical illness) Tuition Reimbursement or Continuing Medical Education as applicable Student Loan Support Benefits to navigate the Federal Public Service Loan Forgiveness Program Allina Health is a 501(c)(3) eligible employer *Benefit eligibility/offerings are determined by FTE and if you are represented by a union. People at Allina Health have a career of making a difference in the lives of the millions of patients we see each year at our 90+ clinics, 12 hospitals and through a wide variety of specialty care services in Minnesota and western Wisconsin. Were a not-for-profit organization committed to enriching your career by providing ongoing training, competitive compensation, support for work-life balance and ways to give back to the communities we serve. Join our team of 27,000+ employees your career opportunities are limitless! Diversity creates a healthier atmosphere for our employees, patients, and community. Allina Health is proud to be an Equal Employment Opportunity employer, and will make employment decisions without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. Allina Health is an E-Verify Employer Allina Health complies with federal requirements to verify the employment eligibility of all persons hired to work in the United States. Allina Health is an E-Verify employer. E-Verify is an Internet-based system that compares information from each new employees Form I-9 to records available from the Social Security Administration (SSA) and the Department of Homeland Security (DHS) to confirm work authorization. An E-Verify case must be created no later than the third business day after the employee starts work for pay. All Forms I-9 must be completed and received by the Office of Human Resources accordingly. For more information, link to: Right to Work Poster (e-verify.gov) E-Verify Participation Poster English and Spanish Application Instructions: External Candidates: Click Apply to start your application. You will need to either create an account or sign into your account to submit an application. Employees: If you are a current Allina Health employee, you must sign into Workday and apply through Find Jobs to ensure that you are identified as an internal candidate.