Operations Research Analyst - Department of General Services

POSTING DATE: 07/29/2025 SALARY RANGE: $70,338.00 - $112,807.00 Annually GET TO KNOW US Welcome to the City of Baltimore! Experience the reward of a fulfilling career and enjoy the added element of excitement in a vibrant, diverse atmosphere. The City of Baltimore offers limitless opportunities to help drive social impact, both on the job and in the community, while serving its citizens. Join us in making Baltimore a great place to live and work. In the City of Baltimore, we hire great people and provide them with the skills and opportunities to grow toward their career aspirations. If you are looking for a career change or interested in learning more, explore our opportunities and benefits programs. We are excited to have you as a part of the City of Baltimore Team! The city offers medical, prescription drug, dental, vision, optional life, AD&D, and FSA plans. This office also supplies wellness programs, support groups, and workshops. You can learn about our benefits here: https://humanresources.baltimorecity.gov/hr-divisions/benefits CLASS DEFINITION An Operations Research Analyst conducts management, operational and organizational studies to identify and resolve operating problems and monitors, evaluate the effectiveness of City government services and provide a resource for strategic, fiscal and operational planning. Work of this class may involve supervising administrative analyst and fiscal personnel. Incumbents receive general supervision from a technical superior. Employees in this class work a conventional workweek. Work is performed in an office and at work sites where the employee is exposed to uncomfortable environmental or hazardous working conditions. Work requires minimal physical exertion. MINIMUM QUALIFICATIONS On or before the date of filing the application, each candidate must: Education: Have a master's degree from an accredited college or university including advanced courses in public administration. AND Experience: Have two years of experience in operations research, systems design, business process reengineering and other management analyses. OR Equivalency Notes: Have a bachelor's degree from an accredited college or university including advanced courses in public administration and four years of experience in operations research, systems design, business process reengineering and other management analyses. **APPLICATION DEADLINE: Please submit your application no later than 12:00 AM on the closing date to be eligible for consideration. KNOWLEDGE, SKILLS AND ABILITIES Knowledge of the principles and practices of budget, management, operational and methods analysis. Knowledge of the principles and practices of public administration in a large organization. Knowledge of the principles and applications of computer spreadsheets, databases and presentation software. Ability to synthesize data from a wide variety of sources. Ability to comprehend and define complex problems and prepare solutions or arguments. Ability to work with mathematical statistics, mathematical probability and application, experimental design, statistical inference, and econometrics. Ability to construct mathematical and computer models for use in analysis and forecasting. Ability to write reports, critical recommendations and presentation materials. Ability to communicate effectively and to enlist the cooperation of others. Ability to read and comprehend complex technical, fiscal and legal materials. Ability to handle multiple projects and changing priorities. ADDITIONAL INFORMATION Background Check Eligible candidates under final consideration for appointment to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint must be successfully completed. Probation All persons, including current City employees, selected for this position must complete a mandatory six-month's probation. Eligibility Qualified candidates will be considered for vacancies as they arise, for a period of at least six months. The decision of the Director of Human Resources with respect to acceptable minimum qualifications is final. Education Accreditation Applicants education must be obtained from an accredited institution. Education credentials obtained out of the US must be evaluated for US equivalency. Evaluation agencies information may be obtained at www.naces.org. SELECTION PROCESS All candidates indicating the minimum qualifications on their applications will be placed on the eligible list without further examination. The training and experience of each candidate will be evaluated for appropriateness and quantity. It is essential, therefore, that you give complete and accurate information on your application. Vagueness or omission may prevent you from being considered for this position. Qualified candidates will not be listed in rank order. EXAMINATION PROCESS Applicants must provide sufficient information on their application to show that they meet the minimum qualifications for this recruitment. Successful applicants will be placed on the employment certified eligible list for at least six months. The examination will consist of a rating of your education, training, and experience as presented on your application and as they relate to the requirements of the position. You may be required to complete supplemental questions to further examine specific Knowledge, Skills and Abilities of the position. Therefore, it is important that you provide complete and accurate information on your application. NOTE: Those eligibles who are under final consideration for appointment will be required to authorize the release of criminal conviction. Financial Disclosure This position is required to complete a Financial Disclosure pursuant to Sections 7-7, 7-8, and 7-9 of the City Ethics Law. The initial financial disclosure must be submitted within 30 days of hire. Your Recruiter: Ayomide Arodoye If you have any questions, please contact Ayomide Arodoye , Recruitment & Talent Acquisition Specialist II via email at Ayomide.Arodoye@baltimorecity.gov Baltimore City Government is an Equal Employment Opportunity Employer, and we are committed to a workplace that values diversity, equity, and inclusion. The City of Baltimore prohibits discrimination on the basis of race, color, religion, age, sex, ancestry, creed, national origin, disability status, genetics, marital status, military service, sexual orientation, gender identity/expression or any other characteristic protected by federal, state or local laws. Applicants requiring accommodation during the hiring process should contact Human Resources directly. Do not attach your request for accommodation to the application. BALTIMORE CITY IS AN EQUAL OPPORTUNITY EMPLOYER In the City of Baltimore we hire great people and provide them with the skills and opportunities to grow toward their career aspirations. If you are looking for a career change or interested in learning more? Explore our opportunities and benefits programs. We are excited to have you as a part of the City of Baltimore Team! Questions regarding the application process should be directed to the Department of Human Resources Office of Recruitment at (410) 396-3860, 711 (TTY), 7 E. Redwood Street, 16th Floor, Baltimore, MD 21202 or send an email to Recruitment