Specialist, Operations I

Job Description What is the opportunity? You will serve as a dedicated point of contact/liaison between money managers, registered advisors, branches, trading, settlements and other operation departments. You will provide assistance with rejection notifications that are received from the market centers and immediately notifying the field. You will assist with errors, problem executions, work with settlements to resolve trade issues and be available for all system down times. Position contains increased elements of risk which are managed through operational reviews, system checks, and adherence to procedures. What do you need to succeed? Perform complex tasks within all policy and procedures, involving multi-tasking and prioritizing in a fast pace environment. Monitor multiple applications and understand the priority of each application/process. Answer phone calls for multiple business lines. Communicate effectively with a diverse group of equity traders, correspondents, money managers, and RBC Personnel by asking and answering questions in an accurate, professional, and timely manner. You would also assist with monitoring work volumes, daily reports and inventories. Work with other associates to resolve issues in a timely manner and notify supervisors of critical items or trends. Other duties and responsibilities as assigned. Must-have High school diploma or equivalent with three years of job related experience in business, finance, customer service and/or accounting/bookkeeping. Record of providing outstanding customer service in a faster-paced environment. Strong decision-making ability. Must be willing to strive to find solutions to client problems and issues. Position may involve a high degree of stress and pressure. Ability to handle multiple priorities in a fast paced and deadline driven environment Effective problem identification, analytical and resolution skills. Ability to gather and analyze relevant information clearly and effectively. Strong interpersonal, verbal and written communication skills, with an ability to work effectively with all levels of staff and management Intermediate to advanced skills utilizing MS Excel. Nice-to-have College degree. Series 7 and 63 or 66 licenses. Understanding of Equity and Option markets Strong understanding of RBCs back office systems (i.e. Broadridge, Fiserv APL, FIX connectivity, Salesforce). Prior experience working on a trading desk or trade operations. Whats in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. Challenging work A strong and diverse team Opportunity to build client relationships Variety of assignments Work life balance The good-faith expected salary range for the above position is $50,000 - $80,000 depending on factors including but not limited to the candidates experience, skills, registration status; market conditions; and business needs. This salary range does not include other elements of total compensation, including a discretionary bonus and benefits such as a 401(k) program with company-matching contributions; health, dental, vision, life and disability insurance; and paid time-off plan. RBCs compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that: Drives RBCs high performance culture Enables collective achievement of our strategic goals Generates sustainable shareholder returns and above market shareholder value Job Skills Active Learning, Communication, Critical Thinking, Customer Service, Operational Delivery, Process Improvements, Time Management Additional Job Details Address: 250 NICOLLET MALL:MINNEAPOLIS City: Minneapolis Country: United States of America Work hours/week: 40 Employment Type: Full time Platform: WEALTH MANAGEMENT Job Type: Regular Pay Type: Salaried Posted Date: 2026-07-13 Application Deadline: 2026-07-27 Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above Our Employment Opportunities At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. Join our Talent Community Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you. Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com. RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail. Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 84,000+ employees who bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canadas biggest bank, and one of the largest in the world based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to more than 16 million clients in Canada, the U.S. and 34 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at rbc.com/community-social-impact.