Specialist, Factory Order

Get started on an exciting career at Element! Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team. Job Description About the Role Were looking for an efficient professional to join our team as Specialist, Factory Order. In this role, you will ensure timely and accurate vehicle order entry for Element clients. This role provides subject matter expertise in order processing, bulk entry, and troubleshooting, while collaborating across teams to resolve issues and support multiple functions within the Factory Ordering process. The Specialist is accountable for delivering 100% order accuracy, improving processes, and ensuring client satisfaction through seamless administrative support. What Youll Do · Place vehicle orders in Element and manufacturer ordering systems in an accurate and timely manner based on client requirements · Serve as a subject matter expert in vehicle acquisition order entry, changes, and cancellations · Review and process bulk order spreadsheets; utilize automation programs to optimize entry · Independently set up delivery service providers (DSP) in Supplier Interactive System per client instruction these must be assigned to the appropriate DSPs and leverage automation where applicable · Review orders for required content, special notes, and exceptions · Use OEM, upfitter, and Element applications to troubleshoot and resolve complex ordering delays · Follow up with internal stakeholders on incomplete or erroneous orders · Collaborate with Factory Ordering peer teams to provide surge support · Flex across multiple functions, including Pool Bailment, Order Entry, OEM resolution, and Dealer Assignment Basic Qualifications · Education: College/University degree (or equivalent experience) · 1 2 years of customer service or client account management experience · Professional and efficient communication with clients, vendors, and stakeholders · Strong critical thinking and decision-making skills in complex, changing situations · Data analysis skills to derive insights and make recommendations · Strong verbal and written communication skills · Ability to manage multiple priorities in a fast-paced environment · Client-focused, ensuring all commitments are delivered accurately and on time Preferred Qualifications · B2B experience · Fleet management experience Location: Hopkins, MN The hiring base salary range for this position is $51,600 - $71,000 annually. Actual compensation within this range will be dependent upon the individuals knowledge, skills, experience, equity with other team members, and alignment with market data. Please note that the disclosed salary range is solely for candidates hired to perform work within this geographic location. Candidates hired to work in other locations will be subject to the pay range associated with that location. Whats in it for You A culture of innovation, empowerment, decision-making, and accountability Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness Additional benefits and amenities, including paid time-off programs (vacation, sick leave, and holidays) Applicants will be required to undergo a background check only if and after a conditional offer of employment has been extended. Element Fleet Management and its wholly owned subsidiaries are an equal opportunity employer committed to diversity, equity, inclusion, and belonging. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, genetic information, sex, gender identity, sexual orientation, age, marital status, family status, ancestry, national origin, citizenship, physical or mental disability, veteran status, military obligations or any other characteristic protected by federal, state and local laws. Disability-related accommodations during the application and interview process are available upon request. Should you require an accommodation with our hiring process please send an email to talentacquisition@elementcorp.com or call (800) 665-9744. Know Your Rights: Workplace discrimination is illegal Element Fleet Management (TSX: EFN) is the largest publicly traded pure-play automotive fleet manager in the world. As a Purpose-driven and client-centric company, we deliver value through scalable, sustainable, and technology-enabled fleet and mobility solutions. Through the Element-Arval Global Alliance, we operate in over 50 countries, supporting clients across North America, Australia, New Zealand, Ireland, and beyond. Our global reach is further extended by Autofleet, our technology platform accelerating the modernization of our digital capabilities. Element delivers end-to-end solutions to our clientsfrom vehicle acquisition and maintenance to EV integration, route optimization, risk management, and remarketing. Our People Drive Our Success At Element, our success begins with you. Inspired by our Purpose to Move the world through intelligent mobilityand guided by our Values: We are always a force for good, We are experts defining the future of mobility and We are driven by client success. Everyday, our team members deliver on our Purpose and our Values for each other, our communities and our clients. Its our commitment to how we work, grow and put our clients at the heart of everything we do.