Financial Aid Advisor I

Job TitleFinancial Aid Advisor I Agency Texas A&M University Department Scholarships And Financial Aid Proposed Minimum Salary$21.64 hourly Job LocationCollege Station, Texas Job TypeStaff Job Description What We Want The Financial Aid Advisor I learns to serve as the primary reviewer of all new accounts set up in our department as well as the university. Learns to administer the OMEGA database of outside scholarship donors approximately $100 Million a year and learns to reconcile the OMEGA database to ensure compliance. Learns to complete equity transfers for when funds need to be moved to different accounts. Learns to advise and provide information on student financial aid and scholarships to prospective and current students and their families. Who We Are The mission of Scholarships & Financial Aid is to provide students and their families with information and financial resources to attend Texas A&M University, along with support programs that promote higher education and developmental opportunities. We administer scholarships and financial aid, which include the following programs: grants, student loans, student employment, veteran educational benefits, athletic aid coordination, short-term loans, and emergency tuition and fee loans. In addition, our office provides advising on the programs listed above. Our office is responsible for processing student aid and veteran educational benefits for College Station, Galveston, and all Health Science Center sites which totaled approximately $1 billion in financial aid assistance for the prior academic year. What You Need to Know Salary Range: $21.64/hour. Cover Letter & Resume: A cover letter and resume are strongly recommended. Other Requirements: Occasional travel. May be asked to work weekends, holidays, and outside regular business hours during peak periods. Must comply with Texas A&M System Policy 07.02 Texas Higher Education Fair Lending Practices. Must be in good standing on all Federal Student Loans. The U.S. Dept. of Education will not grant access to student loan data for any individual who is in default status. Access to such information is a necessity for this position. Must be able to rectify default status within three months of employment. Good standing must be maintained for continued employment. Essential Duties/Tasks Advising Under close supervision, uses discretion and independent judgment to advise and counsel students on financial aid. Learns how to collaborate with on campus representatives regarding students financial aid concerns. Learns how to and assists with reviews of student files and makes adjustments as needed. Learns the student financial aid appeal process and shadows team members. Learns how to and awards, revises and/or approves the awarding of financial aid through the specific controls of program policy and guidelines. Financial Aid Knowledge & Team Support Learns, interprets, and maintains knowledge of current federal, state, and institutional policies, procedures, and regulations pertaining to financial aid. Learns how staff interact with and transition students from prospective to currently enrolled students. Ensures that processing activities adhere to established policies and procedures. Scholarship Processing Learns to administer the OMEGA database for all outside scholarships including Galveston, HSC and Law Learns to serve as the primary reviewer for all new accounts set up in our department, as well as the university Learns to complete equity transfers for when funds need to be moved to different accounts Learns to prepare, process, and mail out Southwestern Exposition certificates each fall and spring to the appropriate donor. Learns to advise and provide information on student financial aid and scholarships to prospective and current students and their families through the scholar phone line. General Participates in and assists in the planning and execution of events for departmental initiatives (e.g. financial aid awareness programs, Aggieland Saturday, outreach efforts). Learns how to and responds to varied questions that may require researching and consolidating data regarding financial aid. Attends local, state, and national workshops, and conferences. May assist with presentations. Qualifications Required Education and Experience: Bachelors degree or an equivalent combination of education and experience. No experience required. Required Knowledge, Skills, and Abilities: Ability to meet deadlines and maintain a high level of accuracy, professionalism, and customer service. Working knowledge of Microsoft Office software. Ability to work individually or as a team in a dynamic organization. Good interpersonal communication skills. Must be literate in the English language and able to comprehend, give and follow both written and verbal instructions. Ability to organize and make decisions. Ability to work well under pressure. Ability to use tact, diplomacy, and judgment in dealing with all customers. Attention to detail. Why Texas A&M University? We are a prestigious university with strong traditions, Core Values, and a community of caring and collaboration. Amenities associated with a major university, such as sporting and cultural events, state-of-the-art recreation facilities, the Bush Library and Museum, and much more await you. Experience all that a big city has to offer but with a reasonable cost-of-living and no long commutes. Medical, prescription drug, dental, vision, life and AD&D, flexible spending accounts, and long-term disability insurance with Texas A&M contributing to employee health and basic life premiums 12-15 days of annual paid holidays Up to eight hours of paid sick leaveand at leasteight hours of paid vacationeach month Automatic enrollment in theTeacher Retirement System of Texas Health and Wellness: Free exercise programs and release time Professional Development: All employees have access to freeLinkedIn Learningtraining, webinars, and limited financial support to attend conferences, workshops, and more Educational release time and tuition assistancefor completing a degree while a Texas A&M employee Living Well, a program at Texas A&M that has been built by employees, for employees Our Commitment Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives, talents & lived experiences. Embracing varying opinions and perspectives strengthens our core values which are: Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service. All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institutions verification of credentials and/or other information required by the institutions procedures, including the completion of the criminal history check. Equal Opportunity/Veterans/Disability Employer. Howdy and thank you for your interest in a career with Texas A&M University. As the flagship campus of The Texas A&M University System, we are located in College Station, Texas with a student population of more than 74,000 and nearly 14,000 faculty and staff. The Spirit of Aggieland is unmistakable. We are a unique American institution, fostering a culture of friendliness, compassion and respect for one another. Our unique history and rich traditions make Texas A&M special. From our benefits package and professional development opportunities to our retirement programs, Texas A&M is a great place to work. Your path to a great career starts here! Equal Opportunity/Veterans/Disability Employer. If you need assistance in applying for this job, please contact (979) 845-5154. Useful Links: Benefit Programs Retirement Employee Discount Program Flexible Spending Accounts University Holidays Legal Statements New Employee Onboarding Prospective Employees Safety and Security Notices Training and Development USERRA Nondiscrimination Notice