Retirement Specialist I

The work we do matters! Hiring Agency: Retirement Systems - Agency 85 Location: Lincoln, NE Hiring Rate: $17.716 Job Posting: JR2025-00021848 Retirement Specialist I (Open) Applications No Longer Accepted On (If no date is displayed, job is posted as open until closed): Job Description: Would you like the opportunity to join a small team of great communicators, and even better collaborators, serving public employees across the state of Nebraska? If so, you may have found your new home at the Nebraska Public Employees Retirement Systems (NPERS), as a Retirement Specialist I, on our four person Refunds Team. Under general supervision, this Retirement Specialist I position processes distributions, including refunds, and calculates annuity benefits, according to the Nebraska Retirement Statutes; functions collaboratively to problem-solve with their team and manager; works closely with our records keeper and their software system; prepares written correspondence to members and reporting agents; and performs related work as assigned. Not only does this position help other public servants, but it also offers great benefits! Here at NPERS, youll receive 13 paid holidays, have your retirement contributions matched at 156%, and have 79% of your medical insurance premiums covered by your employer. You can earn up to 12 days of paid sick leave and 12 days of paid vacation in your first year. Do you have student loans? We are also a qualifying employer for the Public Service Loan Forgiveness Program (PSLF). Please refer to the Benefits link for more information on benefits offered to State of Nebraska employees. Dont hesitate and apply today! To find out more about NPERS, please visit our website at npers.ne.gov. Work schedule: M-F, 8-5 Hiring rate: $17.716 per hour Examples of Work: Process retirement plan distributions. This includes: Process regular retirements in the State and County plans, including validating applications, calculating, and auditing benefit calculations. Enter and audit distributions for the Deferred Compensation Plan (DCP). Enter and audit refunds for all retirement plans. Respond to and request information from plan members and employer reporting agents via written and verbal communication. Verify service credit and salary information utilizing multiple software systems. Other duties may include: Calculate purchase of service and military service. Prepare QDROs, by splitting accounts and calculating estimates for the member and the alternate payee. Prepare necessary information for Board review on applicants seeking Disability retirement. Respond to member inquiries regarding plan laws, agency policies and procedures, and pending legislation for the Public Employees Retirement Systems. Explain the workflow processes for members and reporting agents. Disseminate tax information and respond to additional questions from members. Process member requests for information and other miscellaneous requests. Additional duties related to retirement processes may be assigned. Requirements/ Qualifications: Minimum Qualifications: One or more years of coursework, training and/or experience in office support/secretarial support functions including typing duties and one years experience as a Retirement Specialist Trainee or working in a similar capacity calculating benefits and providing customer service to benefit recipients about retirement plan guidelines. Preferred Qualifications: Experience processing retirement plan refunds, annuities, and/or other retirement distributions. Experience composing and conducting business correspondence and communications. Knowledge, Skills and Abilities Possess good reasoning skills Knowledge and/or experience with Microsoft Office Suite products (Word & Excel) Knowledge of general math and enjoy working with numbers Ability to perform math calculations Ability to communicate effectively Ability to have regular attendance and punctuality Ability to interact with persons of varying degrees of understanding, regarding the retirement plan(s) Ability to interact for extended periods of time using empathy, tact, and courtesy, when communicating with members, co-workers, and the public, in person and over the phone Ability to maintain positive internal and external relationships If you're currently employed by the State of Nebraska, please don't apply through this external career site. Instead, log in to Workday and open the Jobs Hub - Internal Apply app from your home landing page. You can access Workday anytime through the Link web page: https://link.nebraska.gov/ Benefits We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation. Check out all that the State of Nebraska has to offer! Benefit eligibility may vary by position, agency and employment status. For more information on benefits, please visit: https://statejobs.nebraska.gov/index.html#benefits Equal Opportunity Statement The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging. We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex. age, national origin, disability, marital status or genetics. We are seeking talented individuals to join our team in careers that make a difference in the lives of Nebraskans. Once you've had the opportunity to explore our current open positions, apply for those of interest to you. Click here for a video tutorial. Contact state.jobs@nebraska.gov for additional support. Check back on your candidate profile to see the status of your submitted applications, as well as any new postings that might interest you! Thank you for your interest in joining our team! State Government is one of the largest and most diverse employers in Nebraska. Whether it's helping a vulnerable child, advancing public health, making highways safer, or preserving our natural resources, the work we do matters!