Student Worker - Library Assistant II

Nevada State University appreciates your interest in employment. To ensure your application process runs smoothly, we ask that you keep in mind the following when completing your application: The required documents are listed below on the posting. Your application may not be considered if you do not attach the required documents. Draft applications are saved automatically and can be accessed through your candidate home account. Completed applications must be submitted prior to the close of the recruitment. Once a recruitment has closed, applications will no longer be accepted. Please note, recruitment will close without notice when a hiring decision has been made. If you need assistance or have questions regarding the application process, please contact the Human Resources department at (702) 992-2320 or apply@nevadastate.edu. Job Description Nevada State University invites applications for the position of Student Worker - Library Assistant II. The University Library is a network of services, spaces, and expertise dedicated to leveraging evidence-based practices to create exemplary learning experiences. The Library Assistant II position supports this mission by facilitating the use of library resources, technologies, and services for students, faculty, and staff, and actively contributing to the advancement of library workflows and programs. This role requires a significant level of autonomy, initiative, and responsibility. About the institution: Nevada State University, a four-year Minority Serving public institution with a statewide mission, is dedicated to excellence in teaching and learning and committed to the advancement of a diverse and largely underserved student population. Designated a Hispanic Serving (HSI) and Asian American Native American Pacific Islander Institution (AANAPI), Nevada State is a university where teaching and student support are valued above all else. Nevada State University continues to grow as an institution of higher education. In Fall 2025, the enrollment surpassed 8,400, with 8,287 undergraduate students and 117 graduate students. A majority of our students are first generation, racial/ethnic minorities, parents, and/or returning students, of which 48% are Hispanic, 10% are Asian/Pacific Islander, 10% are Black/African American, and 22% are White. We celebrate the storied backgrounds of our campus community. We operate with a shared commitment to represent and serve the diverse population of Nevada and to encourage the exchange of ideas that respects and honors the lived experiences of our students, staff, and faculty. We foster a culture of inclusive excellence so our members can live authentically, fully engage, and flourish. In order to strengthen the university and progress its mission, the university dedicates itself to intentional and ongoing reflection to meeting the evolving needs of Nevada State University, the surrounding communities, and the State of Nevada. We seek applicants who are passionate about working with this promising student population and collaborating with faculty and staff across departments to make a lasting impact in developing our institution and our community. We encourage you to highlight your background in fostering an inclusive campus culture and supporting the success of students who are historically underrepresented in higher education. Core Responsibilities: Access Services Completes specialized training and uses multiple library systems to accurately perform circulation and service desk functions. Trains, mentors, and supports new library student workers. Independently staffs the library service desk and provides advanced customer service support to patrons. Processes incoming and outgoing interlibrary loan materials using an interlibrary loan management system. Applies judgment and enforces library policies and procedures to resolve routine to moderately complex service issues. Collaborates with library faculty and staff to improve service workflows and the patron experience. Demonstrates initiative in managing service demands during busy periods. Independently prioritizes and completes assigned projects and makes decisions regarding work assignments as needed. Participates in library assessment processes that involve research, testing, and evaluation. Maintains a high level of professionalism at all times. Technology & Technical Support Provides tier 1 technology, phone, online and walk-in support for Nevada State University students, faculty, and staff including: Ticket creation Basic troubleshooting, training, and configuration issues related to hardware, software and campus network services Basic database troubleshooting Outreach & Events Collaborates with library faculty and staff to design, create, and promote outreach and programming materials. Assists with the development of outreach programming, events, and workshops. Represents the library at campus events by tabling and engaging with the campus community to promote library services and resources. Research & Information Assistance Employs research techniques and data interpretation to help patrons identify and evaluate information resources. Assists in the creation of research guides, tutorials, or instructional materials related to library services and research skills. Assesses patron research needs and makes informed decisions about when to refer users to librarian consultations. Communicates library research practices, tools, and policies clearly and accurately to patrons. Minimum Qualifications: Must be in good academic standing and maintain a GPA of 2.0 or higher. Must be enrolled as a degree seeking student with a minimum of 6 credits in the current or upcoming semester at Nevada State. Eligibility to work in the United States without sponsorship (Nevada State does not sponsor employment-related visas). Customer service experience, and/or proven ability to work with the public. Ability to work evenings and/or weekends. Ability to follow oral and written instructions, learn and apply procedures. Ability to work independently and manage multiple duties. Ability to operate and troubleshoot standard office machines such as personal computers, scanners, fax machines, copiers, shredders, and calculators. Proficient in MS Office (Word, Excel, PowerPoint) and Canvas/WebCampus. Please note: Applicants must meet the posted minimum qualifications at the time of application in order to be considered for the position. Preferred Qualifications: Excellent communication skills and a professional demeanor. A minimum of one (1) year customer service experience and/or experience in the hospitality or retail sector. Ability to work independently with minimal supervision and take initiative in generating ideas to enhance library services. Work Hours: Student employees can work up to 19.5 hours per week. Hourly Rate: $14.00 per hour. Special Instructions for Internal NSHE Applicants Nevada State University employees or employees within the Nevada System of Higher Education (NSHE, UNLV, UNR, NSU, CSN, TMCC, WNC, GBC, or DRI) MUST use the Browse Jobs process within Workday to find and apply for jobs at Nevada State and other NSHE Institutions. Once you log into Workday, type "Browse Jobs" in the search box which will navigate to the internal job posting site. If you complete an application outside of the internal application process, your application will be returned and you will have to reapply as an internal applicant which may delay your application. Exempt No Full-Time Equivalent0.0% Required Attachment(s) Please note, once you submit your application the only attachment(s) viewable to you will be the attachment(s) to the resume/CV section of the application. Any additional required attachment(s) to the cover letter, references, additional documents sections of the application, will not be viewable to you after you submit your application. All uploaded attachment(s) will be on the application for the committee to review. To request updates to attachments, prior to the committee review of applications, please contact the candidate helpdesk at apply@nevadastate.edu. Please upload the following documents: Detailed resume listing relevant qualifications and experience; Cover Letter indicating why you are a good fit for the position and Nevada State College; Copy of Summer or Fall schedule and proof of current GPA; Names and contact information of three references (you will be notified before references are contacted). Applications that do not include the required uploaded documents may not be considered. Student candidates are encouraged to visit the Career Services Center (RSC 128 | 702-992-2611 | career@nevadastate.edu) to receive assistance with their resume, cover letter, and/or interview skills. Posting Close Date06/30/2027 Note to Applicant Applicants should fully describe their qualifications and experience with specific reference to each of the minimum and preferred qualifications in their cover letter. The search committee will use this information during the initial review of application materials. References will be contacted at the appropriate phase of the recruitment process. This position may require a criminal background check to be conducted on the candidate(s) selected for hire. As part of the hiring process, applicants for positions in the Nevada System of Higher Education may be required to demonstrate the ability to perform job-related tasks. Nevada State University does not currently sponsor Visas, all applicants must be eligible to work in the United States without sponsorship. Nevada State University Thank you for your interest in a career with Nevada State University. The search committee chair or hiring manager will contact you if you are selected for an interview. You will receive updates on the status of your application via your candidate home account. The hiring process for our open positions can vary in length. We encourage you to be patient as we review all application materials. Please continue to check our job site for open positions. Follow our social media links via the icons at the bottom of the page to stay up to date on what's happening at Nevada State University! Having been established in 2002, Nevada State University places a special emphasis on the advancement of a diverse and largely underserved student population. Located on a developing 512-acre campus in the foothills of Henderson, Nevada, the university emphasizes high-quality instruction, exemplary service, engaging learning experiences and innovation as a means to more efficient, effective outcomes in all corners of the campus. With an enrollment surpassing 7,500 students, Nevada State University continues to grow as an institution of higher education. Nevada State University has grown to offer over 60 high-demand majors and minors. Curriculum is developed based upon the needs of communities in Nevada, business and industry, and the demands of its students. Top programs include nursing, education, business administration, biology and psychology. NSHE is committed to providing a place of work and learning free of discrimination on the basis of a persons age (40 or older), disability, whether actual or perceived by others (including service-connected disabilities), gender (including pregnancy related conditions), military status or military obligations, sexual orientation, gender identity or expression, genetic information, national origin, race (including hair texture and protected hairstyles such as natural hairstyles, afros, bantu knots, curls, braids, locks and twists), color, or religion (protected classes). EEO/Title IX Steven Kenney Associate Vice President of Human Resources Title IX Coordinator 1300 Nevada State Drive Rogers Student Center #325 Henderson, NV 89002 (702) 992-2320 TitleIXCoordinator@nevadastate.edu Nevada State University does not discriminate on the basis of sex in any education program or activity that it operates. Non-discrimination on the basis of sex is mandated by Title IX of the Education Amendments of 1972 (20 U.S.C. §§ 1681 et seq.) and the corresponding implementation regulations (34 C.F.R. Part 106). The Universitys commitment to nondiscrimination in its education programs and activities extends to applicants for admission and employment. Inquiries concerning the application of these provisions may be referred to: Steven Kenney, Title IX Coordinator, Nevada State University, 1300 Nevada State Drive, Henderson, NV 89002, Telephone: (702) 992-2320, Email: TitleIXCoordinator@nevadastate.edu; to The Assistant Secretary of the United States Department of Education, U.S. Department of Education, Office for Civil Rights, 400 Maryland Avenue, SW, Washington, D.C. 20202-1100; Telephone: 1-800-421-3481 FAX: 202-453-6012; TDD: 1-800-877-8339; Email: OCR@ed.gov; or to both. Information pertaining to the Universitys grievance procedures and grievance process, including how to report or file a complaint of sex discrimination, how to report or file a formal complaint of sexual harassment, and how the University will respond can be found here. If you need any accommodations to complete an application, please contact Human Resources at (702) 992-2320. Information regarding security, personal safety, fire safety, and crime statistics can be found at Nevada State University's Campus Emergency page. NSHE Employees are required to participate in a mandatory retirement plan in lieu of Social Security. As a result, employment at NSHE may impact your Social Security benefits. Additional information is available at SSA 1945. Job postings are specific to the Nevada System of Higher Education.