Senior Consultant

Description: SPS Commerce is a leading provider of cloud-based supply chain management solutions, serving a global network of retail trading partners. We foster a collaborative and inclusive work environment where innovation and continuous improvement are highly valued. Join SPS Commerce and be part of a dynamic team that's transforming the global retail supply chain! Position Summary: Job Summary: The Sr. Consultant is responsible for successfully managing the support instances that require partner involvement serving as the escalation point between the client and the SPS partner. Exceeding customer expectations is a top priority, which is accomplished by clearly understanding the clients business model, the partner resources and limitations, and the value added by the SPS components. Essential Responsibilities / Duties Perform post-sale initial technical implementation of technology products Execute installation, upgrades, testing, and system configuration as part of completing implementation project Conduct complex work important to the organization Work under minimal supervision with wide latitude for independent judgment May consult with clients to analyze and verify operational needs, and to understand clients' business objectives and goals Track progress of implementation project(s). Ensure deadlines are met and scheduling issues resolved Keep customer and other stakeholders informed of project progress Possess and maintain a high level of industry-specific business knowledge by remaining current with emerging products and technical updates Required Qualifications Minimum of 5 years of related experience with a bachelor's degree, or 3 years with a master's degree Prior experience with 3rd parties, consultants, VARs, and application providers is required. Sage X3 experience required Strong relationship-building skills, especially over the phone, with excellent oral and written communication and interpersonal skills. Minimum Requirements 3+ years of account management, relationship management, product management or related experience Demonstrated organization and prioritization skills. Ability to multi-task and handle multiple concurrent activities Preferred Experience Excellent oral communication and telephone skills along with strong written communication and interpersonal skills Experience working with MS Office, including Microsoft Word, Excel and Outlook and Internet browsers Location: This role is open for US remote candidates. What We Offer: At SPS Commerce, we are committed to ensuring that each employee's compensation reflects their unique experiences, performance, and skills in their role. The salary range for this role considers several factors, including education, relevant skills, work history, certifications, location, and more. The annual salary range for this role is: $84,370- $130,790. The actual salary offered will be determined based on the factors listed above and may fall anywhere within the range. SPS Commerce offers a comprehensive benefits package designed to support employees health, well-being, and financial security. Benefits are country-specific and aligned with local laws and market practices. Commitment to our Employees: At SPS we power connections that drive the world of commerce forward, and our success depends on making strong decisions, fostering innovation, delivering unparalleled customer solutions, and driving outstanding business performance. We achieve this by creating an environment where every employee feels a true sense of belonging. We embrace diversity, equity, and inclusion, ensuring everyone feels accepted, valued, and empowered to make a meaningful impact. We are committed to affirmative action and equal opportunity in all aspects of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Welcome to SPS Commerce where innovation meets impact. As the worlds largest retail network, we empower over 46,000 customers across diverse industries with cutting-edge cloud technology and expert support, helping them streamline supply chain operations and focus on what they do best. At SPS, we believe every employee plays a vital role in our mission. Whether you're in Business Support, Customer Success, Sales or Technology your work drives real impact. Were committed to creating a workplace where youre empowered to do your best work, champion new ideas, and grow your career. When you succeed, we all succeed. Were all about innovation, collaboration, and growth and were just getting started Why SPS Commerce? Impactful Work: Be part of a tech-driven, market-focused company that simplifies complex processes and helps products reach customers faster. Belonging Culture: We thrive on curiosity, collaboration, and celebrating wins together. Your voice matters here. Growth Opportunities: Enjoy diverse career paths, training, and visibility across roles all within a company that values your contributions. Make Your Career Here: We invest in our people and provide the resources you need to succeed. At SPS, careers arent just grown theyre made. Ready to make a difference? Explore opportunities at SPS Commerce today! Don't see the ideal role you are looking for? Click "Get Started" below to drop off your contact information and resume and we will reach out to you if we find the perfect fit.