Student Services Advisor I

The University of Southern California (USC), founded in 1880, is located in the heart of downtown L.A. and is the largest private employer in the City of Los Angeles. As an employee of USC, you will be a part of a world-class research university and a member of the Trojan Family, which is comprised of the faculty, students and staff that make the university what it is. USCs School of Cinematic Arts Office of Student Services is seeking a Student Services Advisor to join our team. This position will provide academic advising to undergraduate students majoring in Cinema and Media Studies or enrolled in an SCA minor program of study. In their advising role, the Student Services Advisor I is committed to the overall success of their assigned undergraduate students. The Student Services Advisor helps students understand degree and minor requirements; develop, cultivate, and transform academic goals and educational plans; understand academic policies and procedures; select majors and minors; explore curricular and co-curricular opportunities (i.e., research, study abroad, service learning, etc.); integrate career development opportunities, address concerns and challenges that impact academic success; and connect with university resources. Additionally, the Student Services Advisor will provide support for the Office of Students Services in disseminating information to our student body, events and programming, petitions and forms, and various academic and developmental initiatives. Duties for this position may include: Provide academic advising for undergraduate students. Specifically advise students on degree or minor requirements, curriculum, course selection, transfer credit evaluation, and degree related opportunities (i.e. research, study abroad, internships, etc.). Coordinate general email accounts, disseminate information to SCA community at large. Aide in the retention and graduation of major students through effective advisement practices. Monitor student performance, degree progress, and records. Prepare course plans (semester and yearly). Evaluate student problems (academic, personal, or administrative) and refer students to the appropriate student support services. Coordinate internal curriculum petitions and forms. Stay abreast on major curriculum, course offerings, and department related opportunities Provide departmental related reports pertaining to enrollment, registration, retention and graduation. Maintain knowledge on university related policies and procedures pertaining to curriculum, transfer credit, degree requirements, course evaluations, petitions, and other student services Support and coordinate various academic and co-curricular programs. Represent department through events and programs such as departmental welcome events and new student orientations. Develop and maintain relationships with departmental faculty and administration. Interface with parents as needed and provide resources to facilitate problem resolution. Maintain professional knowledge through participation in associations, committees, workshops, and other means of networking. Other related duties as assigned or requested. The university reserves to the right to add or change duties at any time. Minimum Qualifications Minimum Education: Bachelor's degree, Combined experience/education as substitute for minimum education Minimum Experience: 1-2 years Minimum Field of Expertise: Student services experience, student personal administration, academic advising The hourly range for this position is $28.43 - $31.92. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidates work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. Required Application Materials Resume and Cover Letter are required Performs other related duties as assigned or requested. The university reserves the right to add or change duties at any time. The University of Southern California is an Equal Opportunity Employer that Values Diversity. Minimum Education: Bachelor's degree Minimum Experience: 1 year Minimum Field of Expertise: Student program or services experience USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at uschr@usc.edu. Inquiries will be treated as confidential to the extent permitted by law. Notice of Non-discrimination Employment Equity Read USCs Clery Act Annual Security Report USC is a smoke-free environment Digital Accessibility If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser: https://wd5.myworkday.com/usc/d/inst/1$9925/9925$128987.htmld USC is a leading private research university located in the heart of downtown Los Angeles a global center for arts, technology and international business. As the largest private employer in the city responsible for more than $5 billion annually in economic activity in the region we offer the opportunity to work in a dynamic and diverse environment, in careers that span a broad spectrum of talents and skills. As a USC employee, you will enjoy excellent benefits and perks, and you will be a member of the Trojan Family - the faculty, staff, students and alumni who make USC a great place to work. Application help If you need assistance during the application process, see our application help. (If you already work for USC, see Your USC career.) At any point you may also contact our HR Service Center for help at (213) 821-8100 or uschr@usc.edu.