Service Advisor

Dealership: L0711 DCH Wappingers Falls Toyota Wappingers Falls Toyota NOW HIRING: AUTOMOTIVE SERVICE ADVISORS Schedule: Open availability required, including Saturdays You will report to the Fixed Ops Manager. This is an onsite position. If you like being busy and enjoy helping customers, this is your opportunity to apply today. You can maximize your earning potential by joining a high-performing service team. You will focus on customer satisfaction and long-term relationships. What You'll Do Promote communication between customers and technicians Identify vehicle concerns and recommend appropriate services Prepare accurate estimates for parts, labor, and repairs Write and manage repair orders (ROs) from start to finish Communicate additional service needs based on inspections Verify and process warranty and service contract coverage Keep customers informed on timelines, costs, and service updates What We're Looking For Previous Service Advisor experience Automotive technician background Deliver high-quality customer support 3+ years of experience with vehicle systems and maintenance Team-oriented Valid driver's license and clean driving record Compensation $64,000 $161,000 annually (Earnings based on performance, experience, and commission) Benefits Medical, Dental, and Vision coverage Paid Time Off & Holidays Paid Family Leave 401(k) with company participation Employee Stock Purchase Plan Paid Life Insurance and Disability coverage Ongoing training through Lithia Learning Center Vehicle purchase discounts and wellness programs Requirements: High school diploma (or equivalent), 18+ We are a drug-free workplace and an equal opportunity employer committed to a diverse and inclusive workforce. At Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life. Our focus is on making the customer experience better; as we aim to meet our customers needs whether in person, online or a combination of both. Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD). Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless. Join us as we accelerate towards growth in automotive and beyond!