Lab Equipment Training Specialist

Help us change lives At Exact Sciences, were helping change how the world prevents, detects and guides treatment for cancer. We give patients and clinicians the clarity needed to make confident decisions when they matter most. Join our team to find a purpose-driven career, an inclusive culture, and robust benefits to support your life while youre working to help others. Position Overview This position is responsible for supporting the training of laboratory equipment technicians, focusing on devices such as Hamilton Starlets, centrifuges, scales/balances, temperature probes, and similar instruments. The specialist will prepare, facilitate, and deliver technical training for new and existing equipment technicians and engineers, ensuring competency in the safe and effective servicing of lab equipment. Key duties include scheduling and leading hands-on training sessions, adapting instruction to learner needs, maintaining accurate training records, and collaborating with equipment service teams to stay current on operational procedures. The role also involves updating training materials and assessments to reflect evolving lab processes and technologies. Essential Duties include but are not limited to the following: Schedule, communicate, and lead technical training classes. Identify and adapt training style to meet learner needs. Build strong customer relationships and deliver customer-centric solutions such as customized classroom instruction, in-lab coaching, hands-on/on-the-job instruction, virtual training, and other modalities, as needed. Evaluate the effectiveness of training. Respond to technical questions or seek guidance if answers are unknown. Assist in retraining employees, as needed. Help develop the training expertise, behavior, mindsets, and skillsets of team members. Collaborate with other trainers cross-functionally. Assist in creating, editing, and maintaining training materials or process documentation. Maintain accurate records of training in accordance with applicable policies and procedures. Ability to work collaboratively in a team environment. Display excellent interpersonal skills with the ability to interact and build solid working relationships with peers at all levels of the organization. Work with the equipment service team to schedule a time to shadow different service events. Lead and motivate others, even when not in a position of authority. Display excellent written and oral communication skills. Ability to adapt to changing workloads and circumstances effectively. Ability to quickly respond to and understand new information. Display excellent time management and ability to remain focused when working independently. Display strong organizational skills and demonstrate a high level of attention to detail. Ability to accurately follow written and verbal instructions. Ability to continually learn, improve, and apply new training skills. Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork. Support and comply with the companys Quality Management System policies as well as regulatory requirements. Proficient in Microsoft Suite Products. Maintain regular and reliable attendance. Ability to work overtime, as needed. Ability to lift up to 40 pounds for approximately 15% of a typical day. Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 50% of a typical day. Ability to travel 15% of working time away from work location, may include overnight/weekend travel. Ability to comply with any applicable personal protective equipment requirements. Ability and means to travel between Madison locations. Minimum Qualifications Bachelors Degree in Engineering (e.g., mechanical, electrical, industrial), Training and Development, or field related to the essential duties of the job; Associates Degree and 2 years of relevant experience as outlined in the essential duties in lieu of Bachelors Degree; or High School Diploma and 4 years of relevant experience as outlined in the essential duties in lieu of Bachelors Degree. 2+ years of experience as a technical trainer, corporate trainer, or related training experience. 2+ years of experience servicing laboratory or medical equipment. Strong understanding of instructor-led, virtual instructor-led, technical, and/or hands-on/on-the-job training. Strong computer skills including internet navigation, user of virtual meeting tools, email usage, word processing, and data/records management. Demonstrated ability to perform the Essential Duties of the position with or without accommodation. Applicants must be currently authorized to work in country where work will be performed on a full or part-time basis. We are unable to sponsor or take over sponsorship of employment visas at this time. Preferred Qualifications Experience working in a regulated environment, specifically under FDA, ISO, CAP and/or CLIA. Knowledge of ISO 17025:2005 and 21 CRF Part 820 requirements in regard to inspection measuring and test equipment. Basic understanding of Lean Six Sigma problem-solving methodology. #LI-HE1 Salary Range: $76,000.00 - $125,000.00 The annual base salary shown is for this position located in US - WI - Madison on a full-time basis. In addition, this position is bonus eligible. Exact Sciences is proud to offer an employee experience that includes paid time off (including days for vacation, holidays, volunteering, and personal time), paid leave for parents and caregivers, a retirement savings plan, wellness support, and health benefits including medical, prescription drug, dental, and vision coverage. Learn more about our benefits. Our success relies on the experiences and perspectives of a diverse team, and Exact Sciences fosters a culture where all employees can develop personally and professionally with a sense of respect and belonging. If you require an accommodation, please contact us here. Not ready to apply? Join our Talent Community to stay updated on the latest news and opportunities at Exact Sciences. We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to disability, protected veteran status, and any other status protected by applicable local, state, or federal law. 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