Human Resources Coordinator

Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Reporting to the HR Manager, the Human Resources Coordinator plays a key role in supporting onboarding and operational HR processes for Professional Staff, including physicians, researchers, fellows, and residents. This position manages endtoend onboarding activities, ensures compliance with institutional and regulatory requirements, and serves as a central liaison between new hires, department leadership, payroll, credentialing, and other internal partners. The role requires strong attention to detail, discretion, and the ability to manage multiple onboarding activities simultaneously. Qualifications Onboarding Support BWH Monthly New Hire Onboarding 1. Establish relationships with hiring departments to create an efficient onboarding process and maintain clear and frequent communication with departments and new hires throughout. Meet with departments to resolve complicated situations such as identifying appropriate job codes, visa issues and start date delays. 2. Monitor the BWH Pro Staff Mailbox answering questions from hiring departments in a timely manner. 3. Onboarding: a. Complete new hire form, review for accuracy and send to PHS Pro Staff Comp to key into PeopleSoft b. Collect offer letter, review to ensure compliance with required conditions of employment language. c. Collect any DESS new hire paperwork and record in DESS tracking spreadsheet HireRight background checks e. Responsible for enrolling new hires in NEO via PeopleSoft, tracking changes in start/NEO date due to delays in work authorization, arrival, and occupational health f. Send welcome email to new employees and answer any pre-employment inquiries g. Verify Education requirements and job code requirements. h. Process HireRight national background checks and Cori background checks i. Monitor Occupational Health Services (OHS) medical clearance for BWH monthly new hires to ensure they are eligible to begin employment which includes: updating BWH new hire database with OHS medical clearance status and ensure new hires are cleared prior to their date of hire. j. Track changes in start date due to delays in work authorization, arrival, OHS clearance, and update systems accordingly. 4. Process and track non-employee forms for BWH Rotating Clinical Fellows and BWPO Physicians ensure credentialing is complete Pre-Boarding 1. Complete new hire I-9 for BWH and MGB Resident Monthly Employees a) Send HireRight link to new hire and ensure Section 1 has been completed by first day of employment b) Complete Section 2 of I-9 form and collect and upload documentation c) Meet with new hire in person to verify I9 documentation within 3 days of their hire date 2. Update I-9 information in Hire Right, auditing PeopleSoft record for accuracy, and updating new hire databases HR Administrative Support 1. Investigate and resolve employee issues related to payroll utilizing HR systems and the central offices. 2. Track new hires without SSN. Upon receipt of SSN, work with employee to add SSN to I-9 in HireRight; process Everify check and update PeopleSoft 3. Assist with updating employee name and address changes. 4. Track education diplomas 5. All other duties, as assigned. Additional Job Details (if applicable) Required Qualifications Bachelors degree preferred or equivalent combination of education and experience Prior experience in HR, onboarding, or administrative support preferred Experience working with Workday and Beeline platforms is a plus Skills & Competencies Strong organizational skills with the ability to manage multiple priorities and deadlines High level of attention to detail and accuracy Ability to handle sensitive and confidential information with discretion Excellent written and verbal communication skills Proficiency with Microsoft Outlook, Excel, and other standard office applications Familiarity with employment eligibility requirements and immigration documentation (e.g., I9 process, work authorization visas) preferred Ability to work independently while contributing effectively as part of a team Remote Type Remote Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $19.81 - $28.30/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 0100 Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline. Combat disease. Hold a hand. Help people. Impact the world. Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Come be a part of the worlds most powerful force in medicine, where every role is important in changing lives. Are you ready? Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world. Built on the legacy of two leading academic medical centers, were more than a systemwere leaders in the practice of medicine. Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence.