Transport Associate, Jewelry Verification Services

Position Overview The JVS Transport Associate is responsible for executing daily receiving and shipping operations for Jewelry Verification Services. This role ensures the accurate, secure, and timely movement of items through the JVS workflow, including inbound receiving, verification, packaging, and outbound shipment. The Associate follows established procedures, maintains strict attention to detail, and escalates discrepancies in accordance with defined protocols to support operational efficiency and product integrity. Location: New York Office Essential Duties & Responsibilities Receiving & Verification (40%) Perform dock receiving activities by transporting inbound packages from the warehouse to the JVS work area and scanning items into the system accurately and timely. Open inbound packages and verify contents against accompanying documentation to ensure completeness and accuracy. Identify discrepancies, damaged packaging, or missing items and escalate issues following defined protocols. Processing & Packaging (40%) Individually package items according to JVS handling and security standards. Apply appropriate labels and organize materials in accordance with inventory and tracking procedures. Maintain strict adherence to handling protocols to ensure product integrity and chain of custody. Shipping & Dispatch (15%) Prepare processed items for outbound shipment in compliance with GIA procedures and client shipping requirements. Coordinate outbound shipments, ensuring items are accurately packaged, labeled, and transferred to the warehouse for carrier pickup. Meet daily shipping deadlines to support operational timelines and service level expectations. Quality & Compliance (5%) Follow established procedures to ensure accuracy, security, and audit readiness. Maintain a clean, organized, and secure work environment. Meet or exceed daily production targets for both quantity and quality. Minimum Qualifications Education High school diploma or GED required. Experience 13 months of related experience and/or training; or equivalent combination of education and experience. Experience in a fast-paced, production-driven or structured environment preferred. Critical Skills & Experience Proven ability to meet or exceed production goals while maintaining high accuracy. Experience working with processes requiring attention to detail and consistency. Job Competencies (Skills & Abilities) Strong attention to detail with the ability to accurately review documentation and handle small, high-value items. Ability to meet daily production goals without compromising accuracy or quality. Basic computer proficiency, including scanning systems and internal tracking tools. Strong communication skills with the ability to follow instructions and escalate issues clearly. Ability to work both independently and collaboratively in a team environment. Flexibility and adaptability in a fast-paced, deadline-driven setting. High level of accountability and commitment to continuous improvement. Manual dexterity and comfort with repetitive, hands-on tasks. Additional Requirements Fully onsite due to the nature of the work. Ability to work on a production schedule and meet daily expectations. Must be able to stand for extended periods of time during scheduled shifts. Work Environment & Physical Demands Work is performed in a high-security, production-oriented environment with limited workspace. Role involves repetitive tasks performed primarily while standing for extended periods. Frequent use of computers and/or gemological tools. Requires strong hand-eye coordination for precise handling of jewelry items. Frequent grasping, pinching, and fine motor movements throughout the day. Requires close vision (clear vision at 20 inches or less). Pay: $22.00 an hour An Equal Opportunity Employer All employment decisions are made without regard to unlawful considerations of race, sex, religion, national origin, age, disability, or any other legally protected status. Reasonable accommodations are available upon request. Disclaimer: This job description indicates in general terms, the type and level of work performed as well as the typical responsibilities of employees in this classification and it may be changed by management at any time. Other duties may also apply. Nothing in this job description changes the at-will employment relationship existing between the Company and its employees. Working at GIA With a reach that spans the globe GIA is a nonprofit institute dedicated to ensuring the public trust in gems and jewelry through cutting edge gemological research and rigorous education programs. We have shaped the gem industry, protected millions of consumers and taught generations of jewelers and gemologists all over the world since 1931. Comprising over 3,000 employees in 13 countries, GIA is a place of diversity, innovation, creativity and engagement. Whether you are passionate about science, history, design, education, IT or a corporate career, GIA has a place for you. Join one of the worlds most colorful and brilliant industries with an organization that serves the public good by bringing knowledge and objectivity to gems and jewelry. What GIA Does Research that deepens the worlds understanding of gems and jewelry manufacturing and shares these findings with academia, the industry, and the gem-buying public Education that builds careers and enhances the knowledge and integrity of the gem and jewelry industry Standard setting that protects those who buy gems by ensuring the qualities of gems and jewelry are objectively and consistently described Laboratory services that provide an unbiased and scientific assessment of gem quality Employee Benefits GIA offers competitive salaries and exceptional benefits as well as training opportunities to employees all over the globe. An Equal Opportunity Employer All employment decisions are made without regard to unlawful considerations of race, sex, religion, national origin, age, disability, or any other legally protected status. Reasonable accommodations are available upon request. Crime Statistics (For U.S. Only) In accordance with the Jeanne Clery Act, GIA's current annual crime statistics are available at: Clery Report: Annual Disclosure of Campus Security Policies and Crime Statistics