UX Researcher II - HYBRID NYC

Are you curious about how AI is transforming legal work and eager to shape usercentered product experiences? Do you enjoy working closely with designers, engineers, and customers to turn research insights into meaningful product decisions? About our Team Our global UX team is a passionate and diverse group of professionals, and wed love to have you join our community. About the Role We are seeking a UX Researcher II to support fastpaced research initiatives focused on AIpowered legal product experiences. Based in New York City, this role works closely with product and engineering teams and engages directly with large law firms to understand workflows, pain points, and opportunities for innovation. You will partner with a senior researcher while independently leading smalltomedium research projects. Responsibilities Plan and conduct user research studies using a range of qualitative and quantitative methods Collaborate with product managers, designers, engineers, and other stakeholders to understand research questions and product goals Conduct rapid discovery and evaluative research to inform AIpowered product experiences Engage directly with customers and legal professionals to understand workflows, needs, and pain points Synthesize qualitative and quantitative data into clear findings, insights, and recommendations Communicate research insights in ways that influence product and design decisions Work with designers and product teams to iterate and validate solutions Use AIassisted tools to support research planning, synthesis, analysis, and insight communication Requirements Experience with user research methods such as usability testing, interviews, surveys, diary studies, or field research Ability to independently lead smalltomedium research projects Experience synthesizing research findings into actionable recommendations Familiarity with survey or research tools such as Qualtrics, SurveyMonkey, Dovetail, or similar platforms Experience using Generative AI and emerging AIenabled user experiences Comfort working in fastpaced, iterative product development environments Strong written and verbal communication skills Strong analytical, organizational, and problemsolving skills Work in a Way That Works for You We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your longterm goals. Working Pattern Working flexible hours flexing the times when you work in the day to help you fit everything in and work when you are the most productive. About the Business LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decisionmaking, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services. Primary Location Base Pay Range: New York, NY $85,900 - $143,300. This job is eligible for an annual incentive bonus. We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here. Please read our Candidate Privacy Policy. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights. LexisNexis Legal & Professional is a leading global provider of legal, regulatory and business information and analytics that help customers increase productivity, improve decision-making and outcomes, and advance the rule of law around the world. We help lawyers win cases, manage their work more efficiently, serve their clients better and grow their practices. We assist corporations in better understanding their markets and preventing bribery and corruption within their supply chains. We partner with leading global associations and customers to help collect evidence against war criminals and provide tools to combat human trafficking. We endeavour to advance the rule of law across the world.Our teams are combining unparalleled legal and business information with analytics and technology to advance whats possible for the way our customers work and to advance whats possible in the world by strengthening the rule of law.