Assistant Bursar

Oversee student billing and collections, manage processing of auxiliary revenue, and provide strong customer service to students, their families and the campus community. Assistant Bursar Pay Status and Classification: Exempt, Regular full-time Supervisor: Controller Position Purpose: Oversee student billing and collections, manage processing of auxiliary revenue, and provide strong customer service to students, their families and the campus community. Essential Responsibilities and Duties: Student Billing and collections: Assist Assistant Treasurer in processing initial student billing (including housing and dining) in coordination with the Registrar, Financial Aid, Enrollment, and other campus units. Assist students with payment plans and financing options. Process changes and adjust student accounts for refunds due to withdrawals and/or waivers for dining and housing. Monitor student account details for non-payments, delayed payments, and other irregularities; communicate past due accounts to students and their families to ensure that aged transactions are settled in a timely fashion; process late payment fees and registration holds as needed. Communicate with students and their families via phone, email, mail or in person to investigate and resolve customer queries, inclusive of third party invoicing. Escalate to Assistant Treasurer as needed. Process student health insurance billing and waivers. Monitor, update information and record receipts of cash from federal, state and private student loans. Process and record receipts of cash from external scholarships. Work with external parties to process ROTC student payments. Generate weekly revenue reports for the Controller's Office. Implement policies and procedures for revenue/receivables. Stay current on financial technology and drive process improvements. Manage processing of auxiliary revenue: Collaborate with Bookstore to ensure revenue is properly recorded, processed and maintained in the accounting systems. Collaborate with different departments on campus to ensure their receipts of payments through credit cards, cash or other systems are processed accurately and recorded in Workday.(Dining, AIS, Athletics, etc.) Collect, record and process rent revenue. Additional responsibilities: Coordinate with external collection agencies and record payments received. Assist Controller and Assistant Treasurer with ad hoc projects. Qualifications: Candidate must have a minimum of a Bachelors Degree. 5 years Bookkeeping/Accounts Receivable experience preferred. Excellent customer service and interpersonal skills strongly desired. Must have strong attention to detail, and excellent written and oral communication skills. Proficiency with Microsoft Office (Excel, Word), Google Suite and other internet applications. Ellucian Colleague and Workday experience a plus. Must be safety conscious and able to work with a diverse group of individuals. Compensation: The annual salary rate for this position is $62,353.20. Except for roles with a set rate of pay, the wage/salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The stated hiring rate/range represents the Colleges good faith and reasonable estimate of the rate/range of possible compensation at the time of posting. Location: Schenectady, NY We know some job seekers may not apply for career opportunities unless they meet every qualification in the position description including the preferred qualifications. We are most interested in hiring the best staff and faculty colleagues, and recognize that a successful candidate may come from a less traditional career path. We encourage you to apply, even if you dont believe you meet every one of our preferred qualifications. We offer exceptional benefits including: Generous Vacation, Sick, and Personal Time Winter Recess Break in Addition to Paid Holidays (in accordance with policy) Healthcare, Dental, and Vision Insurance (Flexible Spending and Dependent Care Accounts) Free On-Campus Fitness Facility Access and Discounts for On-Campus Wellness Programs Employee Scholarships toward Certifications, Seminars, Training and Professional Development Pre and Post Tax participation in a 403(b) Retirement Plan Salary Continuation Program in the event of Disability Tuition programs Background Checks: In accordance with our background check policy, finalists for hire will undergo a background check that includes education, employment, and criminal convictions. E-Verify Participation: Union College participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States. Learn more about E-Verify and your Right to Work (Derecho a Trabajar). Union College Officially chartered in 1795, Union College is the fifth-oldest liberal arts college in the country. Located in the Capital District of New York State, Union is a highly selective residential and undergraduate college, home to 2,200 students and 220 faculty, and offering 44 majors. Union was the first liberal arts college to rethink the traditional liberal arts education and adopt an engineering curriculum. That pioneering approach continues today with an education that encourages students to work beyond the limits of disciplinary boundaries, allowing them to think globally and lead innovatively in a world where problem-solving requires breadth across humanities, arts, social sciences, science, and engineering. Accommodations If you require an accommodation throughout the interview process, please don't hesitate to contact our Human Resources department at hr@union.edu or 518-388-6108. We are committed to ensuring that all candidates have equal access to opportunities and can participate in a fair and inclusive hiring process. Diversity at Union College Union College is an equal-opportunity employer and is strongly committed to student and workforce diversity. Increasing diversity on campus is a critical priority for Union, one that is integral to our mission of preparing students for a globally interconnected world. Union provides a blend of intellectual, social, and cultural opportunities to facilitate the integrated academic, social, and personal development of a diverse community. We value and are committed to a host of diverse populations and cultures including, but not limited to, those based on race, religion, disability, ethnicity, sexual orientation, gender, gender identity, national origin, and veteran status. Union College is committed to providing access and will provide reasonable accommodation in its application process to individuals with disabilities who request such accommodations. Non-Discrimination Policy Union College will not discriminate in the recruitment or selection of faculty and employees, or in any other area of employment, on the basis of age, sex, race, national origin, religion, religious belief, disability, sexual orientation, gender identity or expression, and veteran status. In this regard, opportunities for advancement will be made available without bias. Union College will comply with the letter and intent of all State and Federal laws and applicable orders pursuant to Equal Employment Opportunity.