Villa Services Courier - Aria

Las Vegas, Nevada The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests. THE JOB: As a Villa Services Runner, you help set the stage for an exceptional guest experience through reliable, polished, and attentive service. By supporting the department with daily errands and guest requestssuch as purchasing items needed for a guests stayyou ensure every detail is handled accurately and professionally. Your accountability and service-focused mindset help create seamless, memorable stays for our guests. THE STARTING RATE: $17.00/hr THE DAY-TO-DAY: Proactively seek to provide refined luxury service ensuring guest satisfaction Meet the demands of a fast-paced environment by using good judgment and the ability to multi-task Operate various types of vehicles with both manual and automatic transmissions Run various types of errands for the Transportation Department, VIP and Villa guests including picking up show tickets from other properties and personal shopping for guests Maintain complete knowledge of correct maintenance and use of equipment; use equipment only as intended Anticipate guests needs, respond promptly and acknowledge all guests, no matter how busy or time of day; maintain positive guest relations at all times Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately and own all requests and complaints; resolve issues immediately and follow up to ensure guests satisfaction Assist with all special events for the hotel by running errands as deemed necessary by management Handle various amounts of cash for payments, products or services with accuracy THE IDEAL CANDIDATE: Work varied shifts, to include weekends and holidays required 6+ Months of prior relevant guest experience preferred Experience working in a similar resort setting preferred Valid Drivers License required THE PERKS & BENEFITS: Wellness incentive programs to help you stay healthy physically and mentally Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more Free meals in our employee dining room Free parking on and off shift Health & Income Protection benefits (for eligible employees) Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community VIEW JOB DESCRIPTION: https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=16071 Are you ready to JOIN THE SHOW? Apply today! At MGM Resorts, we exist to entertain the human race and provide an unforgettable escape. From delivering excellence for our guests to building and sustaining our communities, you can join our diverse teams of world-class talent and thrive in our collaborative environment. Our iconic MGM Resorts brands offer everyone a wide variety of exciting career opportunities with access to unlimited growth. Be part of a unique world filled with anticipation, entertainment and unparalleled experiences combined with competitive rewards and exclusive perks. Together, we will use our meaningful relationships to continue to build our authentic culture. We know the importance of respecting each others differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners. We stay committed to taking strong, principled stands on equality to better unify our world. MGM Resorts International develops, builds and operates unique destination resorts designed to provide a total resort experience, including first-class accommodations and dining, world-class entertainment, state-of-the-art meeting and convention facilities, and high-quality retail and gaming experiences. We know the importance of respecting each others differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners. We stay committed to taking strong, principled stands on equality to better unify our world. MGM Resorts International believes in providing opportunity for every employee to grow, develop and succeed in a work environment where you can be your best. We encourage you to explore our job opportunities. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact us at talent@mgmresorts.com We are an Equal Opportunity Employer. We are also committed to protecting the privacy of visitors to our employment application site, including the protection of any personal information provided to us. For more information about MGM Resorts International, including our privacy policy and commitment to diversity and inclusion, please visit http://www.mgmresorts.com/careers. For California residents, also see our California Privacy Notice that describes the categories of personal information and sensitive personal information we collect and provides certain details about our processing of that information.