Support Specialist Executive

JOB LOCATION 15001 E Alameda Pkwy Aurora, Colorado 80012-1554 City of Aurora, Colorado It is an exciting time to work for the City of Aurora, we're growing and looking for dedicated and collaborative individuals to join our team of talented and valued employees. Excellent organizations have a set of principles, or core values, that are used to implement their mission and vision. Those values represent the touchstone for the organization, guiding the decisions of the individuals and the organization. At the City of Aurora, we demonstrate our excellence by modeling the CORE 4 Values of: Integrity, Respect, Professionalism, and Customer Service, and we welcome all who share these values to apply. Why Work for Aurora? Make a difference in the lives of real people every day Diverse community Competitive total compensation package Well-Funded General Employees Retirement Plan Light rail station minutes away On-site fitness center and overall employee well-being programs Internal educational programs to assist with career advancement Access to innovation workspaces PRIMARY DUTIES & RESPONSIBILITIES Hiring Range: $30.89-$38.61/Hourly. The deadline to submit applications is November 13th, 2025. Please note, the City of Aurora will conduct ongoing screenings of applications on a first-come, first-serve basis; as soon as we determine a qualified pool of applicants exists, this position may be closed without notice. The Support Specialist Executive in the Chiefs Office provides high-level office and administrative support to law enforcement executives, senior leadership, and other department members. This critical role serves as a liaison between the department and key stakeholders, including the City Managers Office, Mayor and Councils Office, and the City Attorneys Office. This role requires exceptional interpersonal skills, a high degree of professionalism, and the ability to maintain confidentiality at all times. The position is directly supervised by the Executive Administrative Supervisor in the Chiefs Office. If you are detail-oriented, thrive in a fast-paced environment, and excel in fostering effective communication across all levels of an organization, this role is an excellent opportunity to make a meaningful impact on the departments mission and community relationships. PRIMARY DUTIES & RESPONSIBILITIES Prepares, issues, and monitors departmental documents requiring technical and advanced knowledge of departmental functions Coordinates travel arrangements for Department personnel Processes Department personnel orders Administrative support to the Chiefs and Executive Staff Processes confidential information Maintains, tracks and reconciles monthly purchasing card transactions Takes, prepares and distributes minutes of meetings Schedules and maintains calendars of activities and meetings Schedules conference rooms Takes and transcribes dictation Develops and maintains complex record keeping and reporting systems Assists in researching, gathering, compiling and preparing a variety of materials for technical and analytical reports Receives and responds to requests for information including Council and Management requests Maintains, modifies, and updates database information for specialized departmental functions Assists in preparations for department special events Drafts, edits, proofreads and prepares correspondence Creates reports, graphs, and presentations, some of which may be confidential Provides additional complex administrative support Additional duties as assigned This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. MINIMUM QUALIFICATIONS & WORKING CONDITIONS An equivalent combination of education, training, and experience that demonstrates required knowledge, skills, and abilities may be considered. Education: High school diploma or GED Experience: 3 years of executive level assistance experience including data entry and customer service experience Satisfactory completion of the previous progressions Preferred Qualifications: Experience working in a judicial or law enforcement environment Knowledge: Advanced Microsoft Office Suite Apps Training AIM training Knowledge of office practices and procedures Manual and computer filing systems Advanced knowledge of business English, spelling and math General office equipment, and personal computer with related software applications Purchase Card Training Skills: Efficiently and accurately key information using a keyboard and skills in performing data entry Strong interpersonal and organizational skills Composition grammar and spelling Demonstrate proficiency in computer applications including word processing, spreadsheets, report generation and maintenance of databases. Abilities: Establish and maintain effective working relationships with employees and citizens Communicate effectively verbally and in writing Understand oral and written instructions Handle stressful situations with tact and diplomacy Work well under pressure and meet deadlines with little supervision Work independently Maintain confidentiality Understand, interpret, and apply department or division policy and procedures Plan, organize, and prioritize work assignments Licenses and Certifications Required: CCIC/NCIC Clearance Notary Certificate Driver's License Defensive Driving completed through COA within 6 months of employment Essential Personnel: When a local announcement of emergency or disaster is declared by the city, all City of Aurora employees may be required to work as essential personnel Physical Demands: Medium work that involves moving no more than 40 pounds with or without assistance at a time Frequent lifting, carrying, walking and standing Hand/eye coordination to operate computer keyboard Vision to read and interpret reports, documents and other written information Frequent speech communication and hearing to maintain communication with employees and citizens Occasional Standing/Walking- Occurs up to 31 minutes to 2.5 hours per shift Work Environment: Works primarily in clean, comfortable office/cubicle environment with shared equipment Equipment Used: Frequent speech communication and hearing to maintain communication with employees and citizens This position may require the incumbent to occasionally use personal equipment (e.g. vehicle, cell phone, tools, etc.) in the course of their employment For Veterans preference: Please show all of your employment history, including military service and related documentation (DD214) on the application. The City of Aurora is an equal opportunity employer. We are required by state and federal agencies to keep certain statistical records on applicants. It will not be used in any way to discriminate against you because of your sex, race, age, sexual orientation, creed, national origin, disability or military status, gender identity, unless related to a bona fide occupational qualification as defined by the Colorado Civil Rights Commission and the Equal Opportunity Commission. Despite the changes in Colorado law, the City of Aurora maintains a drug-free workplace. A positive test of marijuana is grounds for disqualification and ineligibility for employment with the city for one year or termination once hired. Drug Testing, Thorough Criminal Background Check, and Employment References: As a condition of employment, all applicants selected for employment with the City of Aurora must undergo a thorough criminal background check. Applicants selected for safety-sensitive positions are required to complete and pass a drug screening as a condition of employment. Safety sensitive positions include Civil Service positions within Police and Fire Departments and positions where their job responsibilities have direct and substantial responsibility that would impact the health and safety of others. Employment references will be conducted on finalists for City of Aurora vacancies. Why Work for Aurora? Competitive total compensation package Rich benefits package with low employee costs Generous paid-time-off program (Vacation, Sick and Personal leaves) Retirement pension plan Rewarding public sector work impacting a large and diverse community Growing city and employee population Expansive perk benefits such as free Recreation Center Membership, wellness programs, tuition assistance, career advancement, performance bonus programs, etc. On-site fitness center and wellness programs Remote work opportunities Benefits & Retirement - City of Aurora (auroragov.org) Please show all your employment history, including military service and related documentation (DD214) on the application. Leaving blanks or omitting previous employment may result in your disqualification from employment. City policy requires that selected candidates provide documentation in the form of official transcripts of the highest level of education attained by the candidate that is listed on their application materials. The City of Aurora requires all applicants for employment, who are offered positions with the City, to undergo a thorough criminal background check, drug testing for safety sensitive position and possible credit check for select positions. All job applicants shall be asked to electronically consent to or sign a release authorizing a criminal background check and submit a urine sample for the purpose of testing for a wide variety of prohibited and/or controlled substances. Please click the following link to access the summary of your rights. Applicants who hold a Commercial Drivers License will also be required to undergo alcohol testing using an Evidential Breath Testing Device. Note: The recent legalization of recreational marijuana by the state of Colorado does not change the city's policy. Applicants who test positive for marijuana during a pre-employment drug test will not be hired, and will be ineligible to be employed with the city for one year. The City of Aurora uses E-Verify to determine if employees are legally eligible to work in the United States. Know your rights! The City of Aurora is an equal opportunity employer. No applicant for employment or employee shall be discriminated against because of age, race, color, sex, gender identity, sexual orientation, religion, creed, national origin, ancestry, disability or military status. The City shall develop and maintain a plan for diversity. Through its staff, the City shall periodically analyze its employment related practices and its plan for diversity to ensure compliance with this policy. If you need assistance or reasonable accommodation for completing this application, please feel free to contact our office at: 303-739-7225 or visit us at 15151 E. Alameda Pkwy., Suite 3500, Aurora, CO 80012. Excellent organizations have a set of principles, or core values, that are used to implement their mission and vision. Those values represent the touchstone for the organization, guiding the decisions of the individuals and the organization. At the City of Aurora, we demonstrate our excellence by modeling the CORE 4 Values of: Integrity Respect Professionalism Customer Service And we welcome all who share these values to apply.