At Luminare Health , our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers. Join HCSC and be part of a purpose-driven company that will invest in your professional development. Job Summary Responsible for the overall relationship with the client, starting at implementation and continuing through everyday problem resolution and renewal activities. Works directly with sales executives during finalist presentations and may be asked to present to potential clients. Expected to support and service between 12 20 groups of clients between $50,000 - $250,000+ annual net revenue. Maintains senior management level contact with Benefits, Human Resources, and financial staff of the client. Also responsible for the service delivery of Luminare Health products and services that ensure client satisfaction. May have some internal project participation. Charged with retaining and growing their assigned book of business, but also supporting their Regional Team as needed. Required Job Qualifications: High school diploma or GED equivalent required 3-5 years previous experience of Client Management experience and/or experience in a similar TPA or insurance environment with client facing/client support responsibilities Results oriented and self-motivated Excellent written and verbal communications skills are required, as are exceptional organizational skills Ability to interact with senior level executives Thorough understanding of self-funding and employee benefit plans; stop loss understanding a plus; Knowledge and understanding of benefit-related federal laws (i.e., ERISA, COBRA, HIPAA,PPACA, etc.) Excellent presentation skills Analytical skills, problem solving skills, reading ability, creative decision-making skills, the ability to comprehend and follow instructions, mathematical ability and time management skills are required Ability to travel is required Preferred Job Qualifications: Tribal experience preferred College degree State insurance license This is a Telecommute (Remote) role. Candidates must live within the following states: IL, IN, IA, KS, MO, MT, NM, NC, OK, PA, TN, TX or WI Sponsorship is not available #LI-KT1 #LI-Remote Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process! EEO Statement: We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics. Pay Transparency Statement: At Luminare, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for associates. The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan. Min to Max Range: $66,300.00 - $124,500.00 Join our talent community and receive the latest Luminare Health news, content, and be first in line for new job opportunities. Join our Talent Community. We help our clients and brokers design custom self-funded Luminare Health plans that manage costswithout compromising benefitsby offering innovative solutions, flexibility, complete data transparency, and member-centered support. We rely on our decades of industry experience and proven, data-driven results to deliver optimal benefits solutions, customized to meet our clients needs.
