International Student Success Coach

Job Profile Summary Under limited supervision, this position is to provide direct service and support to prospective, current and former international students through academic advisement and information regarding the Colleges programs and services, admissions and registration, transcript evaluation, orientation, assessment of learning, facilitating student engagement in academic and career planning activities, student success skills, college policies and procedures, and student co- and extra-curricular activities offered at the College. Minimum Education: Bachelors degree required, Master's degree in Counseling or Education preferred. An equivalent combination of experience and education may be considered Minimum Experience/Training: Six years of relevant experience. Essential Functions: Daily - Responsible for providing comprehensive academic and career planning services for international students from the point of admission through graduation. Such activities include engaging students in academic and career planning assessments, interpreting those assessments, assisting students in the development of an educational plan that addresses their interests, skills, and abilities, and assisting students in clarifying their career, major, and academic goals. The personnel in this position have a complete understanding of the 8 Pathways and associated college programs of study. Additionally, this position is responsible for facilitating learning opportunities about college policies and procedures, student success skills and resources, and student life opportunities. Daily - Responsible for collecting, reviewing and assessing applications, and related documents for compliance and eligibility for admission. Determines if testing is required and informs student. Provides routine advice and guidance regarding the application process, admissions policies, and document requirements. Responds to email/telephone inquiries from students about advisement, registration, graduation, transfer information and other procedures or policies at BC. Sets-up, updates and continuously improves current and evolving web- based/electronic advising activities. Daily - Reviews, prepares and maintains accurate and comprehensive student files for academic progress, success, retention, and to ensure deadlines are met for completing various coursework requirements, graduation requirements, and other specific program requirements. Daily - Assists the Senior Director, by providing lead assistance of daily functions to Admissions Processors, Admissions & Registration Specialists, Enrollment Services Officers and Transcript Evaluators. Daily Serve as a Designated School Official (DSO) assisting and overseeing enrolled F and M students to maintain their nonimmigrant status while attending Broward College. A DSO must follow federal laws and regulations as required by the Student and Exchange Visitor Program (SEVP). Other - Schedules and monitors First Year Experience sessions and advising appointments, as applicable. Assists with updates and revisions to student services and academic affairs materials and multimedia presentations. Conducts/facilitates group advising and registration sessions for students. Other - Reviews transcripts to ensure eligibility for admission to a specific college or program including unofficial evaluation of transfer credits and applicability of academic credit to program requirements. Monitors the receipt of all applicable official transcripts and collaborates with the transcript evaluators for the timely official evaluation of official transcripts. Other - Identifies and delivers strategies for students to enhance the student experience and contribute to improved retention and graduation rates for Broward College students. Collaborates with all areas of Broward College to support a positive, engaged student experience. Other - Coordinates and facilitates outreach activities in the areas of learning strategies, academic and career planning. Other - Reviews caseload of students to determine if there are registration barriers prior to the opening of the next terms registration period, communicates with students and departments as needed to resolve barriers prior to registration. Other Assists prospective students, applicants and parents to understand the education system in the United States and the international student application process. Other - Performs other duties as assigned. Knowledge, Skills and Abilities: Requires advanced knowledge of federal laws and regulations as established by the Student and Exchange Visitor Program (SEVP) pertaining to F and M students In-depth functional knowledge and expertise in area of specialization and general knowledge of related areas in the College Ability to perform complex administrative analysis with only general supervision Strong diagnostic, analytical and problem-solving skills Excellent coordination and communication skills used appropriately to influence the decision-making of individuals and groups at all levels in the College Ability to plan and manage own workflow, priorities and results accomplishment Requires the ability to present and disseminate data, with analysis, to various levels in the organization Requires advanced knowledge of the career pathways and all of the colleges programs of study Requires advanced knowledge of computerized systems and operating environments i.e. Microsoft Office Products and specialized computer systems Ability to interact and effectively communicate with employee and student populations Our Culture At Broward College, our leaders embody a culture of competence, care, character, composure, and courage. We prioritize serving each other and our students through high-quality guidance, mutual respect, resilience, and fair, thoughtful decision-making, all while upholding the values of integrity, transparency, and honesty. Broward College offers an exceptional benefits package, including, but not limited to: Affordable High Quality Healthcare Insurance (Medical, Dental & Vision) Retirement Options Florida Retirement System (FRS) Pension Plan or the FRS Investment Plan Wellness Program Vacation/Paid Time Off Winter and Spring Break Off Paid Parental Leave Tuition Assistance and Tuition Reimbursement are available to employees and family members Job Title International Student Success Coach Position Number P0073569 Job Status Full time Regular Department International Enrollment Services Location Willis Holcombe Center Pay Grade 715 Salary $52,900 - $62158 (Salary commensurate with education and experience) Work Shift Work Schedule Monday Friday/Weekends/Varies Hours Per Week 40 Posting End Date Open Until Filled Comments To be considered for this position, a completed online employment application form along with a resume and unofficial transcripts are required. Designated Essential Personnel No FLSA Status Exempt Position Classification Professional Technical Staff (PTS) Special Instructions to Applicant: For positions requiring a degree, the official transcripts are required upon hire. An unofficial copy of the degree/transcript is acceptable during the application process and must be attached to the online application. If unable to attach the documentation, please email document to jobs@broward.edu or fax to 954-201-7612, stating clearly the position name(s) and position number(s) the transcript is to be attached to. Foreign Transcript: Transcripts issued outside of the United States require a equivalency statement from a certified transcript evaluation service verifying the degree equivalency to that of an accredited institution within the USA. This report must be attached with the application and submitted by the application deadline. All required documentation must be received on or before the job posting end date. **Please note that multiple documents can be uploaded in the Resume/CV/Transcript/License/Certification section of the application** Please refer to link with the instructions on how to submit an application with multiple documents. https://www.broward.edu/jobs/_docs/tutorial_external_applicant_broward_college.pdf. Employment is contingent upon successful completion of the required background screening process. Broward College uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 Form and provide documentation of your identity for employment purposes. Broward College is an equal opportunity employer and strongly encourages applications from eligible veterans and spouses of veterans, underrepresented groups, including minorities, women, and persons with disabilities. The College does not discriminate on the basis of age, color, disability, gender identity, genetic information, national origin, race, religion, sexual orientation or any other legally protected classification. For inquiries regarding Title IX and the colleges non-discrimination policies, contact the Vice President for Talent and Culture at 954-201-7449, Broward College, 6400 NW 6th Way, Fort Lauderdale, FL 33309. Applicants needing a reasonable accommodation with the application process, please contact the Talent and Culture Department at nanders1@broward.edu. Disclaimer The intent of this description is to illustrate the types of duties and responsibilities that will be required of positions given this title and should not be interpreted of describe all the specific duties and responsibilities that may be required in any particular position. Directly related education/experience beyond the minimum stated may be substituted where appropriate at the discretion of the Appointing Authority. Broward College reserves the right to revise or change job duties, job hours, and responsibilities. Broward College is a nationally ranked institution of higher education in Broward County, Florida, providing residents and non-residents with access to high-quality, affordable education. Broward College is the largest institution of higher education in Broward County, serving more than 51,000 students annually, Broward College provides students with certificate programs, two-year university-transfer degrees, two-year career degrees, and baccalaureate degrees in selected programs. The Colleges mission is to provide high-quality educational programs and services that are affordable and accessible to our community of learners. Together, we are working to make Broward College the number one destination for academic excellence. With more than 4,000 colleagues, Broward College serves as a critical economic engine for Broward County, generating more than 1.7 billion in economic impact for Broward County, and driving opportunities for economic mobility for all of Broward County. Broward College has been repeatedly recognized as one of the top 10 community colleges in America by several national organizations including the Aspen Institute. The College continues to receive recognition for its transformational work to improve institutional culture and care for its employees as recognized by the College and University Professional Association for Human Resources (CUPA-HR) National HR Excellence Award. As an equal access and employment opportunity institution, Broward College is committed to the success of our students, faculty, and staff while strengthening our local and global communities. Broward College is an equal opportunity employer. The College strongly encourages applications from eligible veterans and spouses of veterans, underrepresented groups, including minorities, women, and persons with disabilities. We do not discriminate on the basis of age, color, disability, gender identity, genetic information, national origin, race, religion, sexual orientation, or any other legally protected characteristic. At Broward College, we offer an exceptional benefits package, including, but not limited to: Affordable High Quality Healthcare Insurance (Medical, Dental & Vision) Retirement Options Florida Retirement System (FRS) Pension Plan or the FRS Investment Plan Wellness Program Vacation/Paid Time Off Winter and Spring Break Off Paid Parental Leave Tuition Assistance and Tuition Reimbursement are available to employees and family members For inquiries regarding Title IX and the colleges non-discrimination policies, contact the Vice President for Talent and Culture at 954-201-7449, Broward College, 6400 NW 6th Way, Fort Lauderdale, FL 33309. Applicants needing a reasonable accommodation with the application process, please contact the Recruitment Office at 954-201-7449.