Biloxi, Mississippi The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests. THE JOB: As a Workforce Management Specialist, you will be the brain behind the scheduledesigning smart, strategic staffing plans that ensure every department runs smoothly and efficiently. You will work with cutting-edge scheduling tools to match the right talent with the right time slots, adjusting to the ever-changing rhythm of our resort operation. This role is perfect for someone who loves spotting trends and making a real impact behind the scenes. And with the flexibility of a mostly work-from-home setup, its a chance to grow your career while enjoying the perks of work-life balance. You will also play a role in shaping unforgettable guest experiencesbecause the right people, in the right place, at the right time, is where the magic begins! THE STARTING RATE: $20.75 an hour THE DAY-TO-DAY: Design and deliver smart scheduling solutions based on current business needs and exceptions Partner with department leaders to analyze staffing needs and create strategies for peak efficiency Implement best practices while honoring labor agreements and maintaining fairness and equity in scheduling Track and manage key performance metrics including Service Level, Occupancy, Abandonment Rate, ASA, and AHT Balance scheduling efficiency with legal requirements and service expectations to support a seamless operation THE IDEAL CANDIDATE: Brings prior experience in scheduling and time editing within a high-volume or complex staffing environment Holds a high school diploma, GED, or equivalent Preferably demonstrates working knowledge of Virtual Roster, Workday, and EKG systems Handles multiple priorities with ease in a fast-paced environment Exhibits 2+ years of prior relevant work experience THE PERKS & BENEFITS: Work-from-home flexibility for the majority of your workweek Wellness incentive programs to support your physical and mental well-being Exclusive employee discounts on resort stays, dining, entertainment, and with national partners on travel, electronics, and more Free meals in our on-site employee dining room Comprehensive benefits package, including health, financial, and time-off benefits Professional development opportunities to grow your skills and build your career Volunteer and networking events to connect with your community and colleagues VIEW JOB DESCRIPTION: https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=16138 Are you ready to JOIN THE SHOW? Apply today! At MGM Resorts, we exist to entertain the human race and provide an unforgettable escape. From delivering excellence for our guests to building and sustaining our communities, you can join our diverse teams of world-class talent and thrive in our collaborative environment. Our iconic MGM Resorts brands offer everyone a wide variety of exciting career opportunities with access to unlimited growth. Be part of a unique world filled with anticipation, entertainment and unparalleled experiences combined with competitive rewards and exclusive perks. Together, we will use our meaningful relationships to continue to build our authentic culture. We know the importance of respecting each others differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners. We stay committed to taking strong, principled stands on equality to better unify our world. MGM Resorts International develops, builds and operates unique destination resorts designed to provide a total resort experience, including first-class accommodations and dining, world-class entertainment, state-of-the-art meeting and convention facilities, and high-quality retail and gaming experiences. We know the importance of respecting each others differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners. We stay committed to taking strong, principled stands on equality to better unify our world. MGM Resorts International believes in providing opportunity for every employee to grow, develop and succeed in a work environment where you can be your best. We encourage you to explore our job opportunities. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact us at talent@mgmresorts.com We are an Equal Opportunity Employer. We are also committed to protecting the privacy of visitors to our employment application site, including the protection of any personal information provided to us. For more information about MGM Resorts International, including our privacy policy and commitment to diversity and inclusion, please visit http://www.mgmresorts.com/careers. For California residents, also see our California Privacy Notice that describes the categories of personal information and sensitive personal information we collect and provides certain details about our processing of that information.
