Director, Product Owner

Job Classification: Technology - Project Mgmt/Business Analysis Prudential Financial (NYSE: PRU), an industry leader in financial services for more than 150 years, is committed to helping individuals and institutions grow and protect their wealth. We offer a broad range of financial products and services, including life insurance, retirement solutions, and investment management. With over $1.6 trillion in assets under management and a presence in over 20 countries, Prudential empowers customers worldwide to achieve financial security. The Business Prudentials Brand & Marketing organization is central to driving growth, deepening customer relationships, and delivering experiences that reflect our purpose and values. We are a diverse team of strategists, creatives, and marketers who put the customer at the center of everything we do. Within Brand & Marketing, the Growth & Channel Activation team is focused on delivering impactful marketing strategies and experiences across channels that drive measurable business outcomes. The Role We are seeking a Director, Product Owner to lead the strategic vision, roadmap, and delivery of capabilities for Prudential.com, one of the companys most visible and critical digital properties. This role will be responsible for enabling both growth acquisition and customer support experiences, ensuring the site delivers value to prospects, customers, and business stakeholders. Reporting to the VP, Head of Web Strategy & Activation and Chief Product Owner, the Director will serve as the Product Owner for a Prudential.com Scrum team, working within a SAFe Agile framework. This leader will collaborate closely with the broader Growth & Channel Activation team, other Product Owners, and cross-functional partners across the enterprise to introduce new web capabilities, optimize existing ones, and ensure seamless execution of end-to-end digital strategies. The Director will also play a key role in exploring and integrating AI-powered solutions to enhance user experiences, drive operational efficiencies, and support personalization and intelligent content delivery. This is a hybrid role based in Newark, NJ, with onsite work expected 3 days per week. What you can expect: Define and drive the strategic product vision and roadmap for Prudential.com website capabilities, aligned with business goals and customer needs. Serve as the Product Owner for a Prudential.com Scrum team, managing the product backlog and leading sprint planning and release execution. Partner with the Web & Content Strategy team to ensure cohesive content and experience delivery across the site. Collaborate with other Product Owners and business stakeholders across the enterprise to align on priorities and ensure seamless integration of capabilities. Lead the exploration and implementation of AI-driven features to enhance personalization, customer support, and operational efficiency. Partner closely with the UX Design team to envision and create intuitive, user-centered digital experiences. Translate business requirements into actionable user stories and product specifications. Deliver digital experiences enabled through the Adobe Experience Manager (AEM) content management system, ensuring seamless integration with site capabilities. Use data, analytics, and customer insights to inform product decisions and optimize performance. Act as a champion for Prudential.com, advocating for continuous improvement and innovation. Monitor industry trends, emerging technologies, and competitive benchmarks to inform product strategy. Ensure all digital experiences meet accessibility, compliance, and brand standards. What youll need to succeed: 8+ years of experience in digital product management or product ownership, preferably in financial services or a regulated industry. Proven success in leading digital transformation & product development initiatives across large-scale web platforms. Deep understanding of SAFe Agile methodologies and product lifecycle management. Experience delivering digital experiences through content management systems (e.g., Adobe Experience Manager) and understanding of CMS-enabled capabilities. Experience with AI technologies and their application in digital experiences. Strong leadership and stakeholder management skills, with the ability to influence across functions. Analytical mindset with experience using data to drive decisions and measure success. Excellent communication and collaboration skills, including executive-level engagement. Passion for digital innovation and delivering exceptional customer experiences. Itd be a plus if you are familiar with: Tools like Adobe Experience Manager, Adobe Analytics, Adobe Target, Figma, and other digital experience platforms. AI/ML concepts and tools for personalization, content automation, and customer support. Financial services customer journeys and digital transformation strategies. What we offer you: Prudential is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $164,700.00 to $222,700.00. Specific pricing for the role may vary within the above range based on many factors including geographic location, candidate experience, and skills. Market competitive base salaries, with a yearly bonus potential at every level. Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave. 401(k) plan with company match (up to 4%). Company-funded pension plan. Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs. Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development. Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs. Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service. Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. To find out more about our Total Rewards package, visit Work Life Balance | Prudential Careers. Some of the above benefits may not apply to part-time employees scheduled to work less than 20 hours per week. Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom. Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status, medical condition or any other characteristic protected by law. If you need an accommodation to complete the application process, please email accommodations.hw@prudential.com. If you are experiencing a technical issue with your application or an assessment, please email careers.technicalsupport@prudential.com to request assistance. Prudential Financial, Inc. (NYSE: PRU), a global financial services leader and premier active global investment manager with approximately $1.4 trillion in assets under management as of Dec. 31, 2023, has operations in the United States, Asia, Europe, and Latin America. Prudentials diverse and talented employees help make lives better and create financial opportunity for more people by expanding access to investing, insurance, and retirement security. Prudentials iconic Rock symbol has stood for strength, stability, expertise and innovation for 150 years. For more information please visit news.prudential.com. Our Commitment to an Inclusive Workplace Prudential Financial, Inc. serves its customers in more than 40 countries and territories, and we seek talented, creative individuals from a variety of backgrounds, worldviews, and life circumstances to work with us. We are focused on creating a fully inclusive culture, where all employees feel comfortable bringing their authentic selves to work. We dont just accept differencewe celebrate it, support it, and thrive on it. At Prudential, employees have a unique opportunity to build their career path by owning their development, their career, and their future. We encourage employees to hone their skills and explore continued opportunities within Prudential. PGIM, the global asset management business of Prudential Financial, Inc. (NYSE: PRU), is a global investment manager with US $1.3 trillion in assets under management as of Dec. 31, 2023. With offices in 18 countries, PGIMs businesses offer a range of investment solutions for retail and institutional investors around the world across a broad range of asset classes, including public fixed income, private fixed income, fundamental equity, quantitative equity, real estate, and alternatives. For more information about PGIM, visit pgim.com. Prudential Financial, Inc. (PFI) of the United States is not affiliated in any manner with Prudential plc, incorporated in the United Kingdom, or with Prudential Assurance Company, a subsidiary of M&G plc, incorporated in the United Kingdom. For more information please visit news.prudential.com. PGIM Inc. (PGIM) is the principal asset management business of Prudential Financial, Inc. (PFI), a company incorporated and with its principal place of business in the United States. PFI of the United States is not affiliated in any manner with Prudential plc, incorporated in the United Kingdom or with Prudential Assurance Company, a subsidiary of M&G plc, incorporated in the United Kingdom. Our Commitment to an Inclusive Workplace Prudential Financial, Inc. serves its customers in more than 40 countries and territories, and we seek talented, creative individuals from a variety of backgrounds, worldviews, and life circumstances to work with us. We are focused on creating a fully inclusive culture, where all employees feel comfortable bringing their authentic selves to work. We dont just accept differencewe celebrate it, support it, and thrive on it. At Prudential, employees have a unique opportunity to build their career path by owning their development, their career, and their future. We encourage employees to hone their skills and explore continued opportunities within Prudential.