Location: Dr Serafim Kleitches DDS Job Description Office Manager (Practice Manager) Position Overview We are seeking an experienced and motivated practice manager to lead our dental practice. This position is critical to achieving excellence in patient care while fostering a positive and productive work environment. The practice manager is responsible for directing, supervising, and coordinating staff and daily operations to ensure five-star patient experience at an affordable, in-network cost. The practice manager will work closely with the Regional Team to ensure all financial, clinical, quality, and patient satisfaction goals are consistently achieved. Key Responsibilities Direct and oversee all daily practice operations Supervise front desk staff, dental assistants, hygienists, and dentists to maximize efficiency Establish, implement, and monitor office policies and procedures Evaluate staff performance and work quality on a regular basis Review of operational and financial reports Prepare, manage, and monitor practice budgets Oversee appointment scheduling, check-in/check-out, treatment plan presentation, and financial coordination Maintain general ledger, billing systems, and cash controls Develop staff schedules to ensure optimal productivity Respond to clinical and operational issues in a timely and professional manner Hire, train, and supervise new office employees Provide strong individual and team leadership to ensure exceptional patient service Qualifications & Skills Ability to work independently with limited supervision Strong organizational and prioritization skills Excellent written and verbal communication skills Ability to manage multiple tasks effectively Professional communication with patients, team members, management, dentists, and visitors Strict adherence to HIPAA and patient confidentiality standards Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) General knowledge of front and back office dental procedures and clinical policies Strong problem-solving skills with the ability to interpret guidelines and make sound decisions Benefits and compensation: Competitive pay. Starting pay $57,000 to $64,000 plus benefits Paid Time Off (PTO) and paid holidays. Insurance. 401(k) with match. #sponsorom FLSA Status: Exempt We are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, genetic information, protected veteran status, disability status or other legally protected status. We will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship. Completion of this form is voluntary and will only be used to report on candidate demographics. Nothing contained in this form will be accessible or used in hiring or other employment decisions. Information provided will be recorded and maintained in a confidential file for reporting purposes only. Thank you for considering a career with us! We understand you have options and that each of you have specific interests and goals. We take pride in learning about what is important to you and why you are looking to make a career change. We look forward to exploring this potential opportunity with you and providing you with enough information to make an informed decision about the next step in your career. We strive every day to provide the best possible experience for our patients. We believe strongly in our values that guide us towards unity and teamwork. Collectively we make an I.M.P.A.C.T that makes a difference. I-Integrity M-Mentorship P-Partnership A-Action C-Caring T- Transparency
