On-Call Administrative Support Assistant III - Permitting - Denver Parks and Recreation

About Our Job With competitive pay, great benefits, and endless opportunities, working for the City and County of Denver means seeing yourself working with purpose for you, and those who benefit from your passion, skills and expertise. Join our diverse, inclusive and talented workforce of more than 11,000 team members who are at the heart of what makes Denver, Denver. What We Offer This is an on-call position, which means it is a part-time, hourly role. This position will work no more than 39 hours per week. The starting pay for this position is $21.26/hour. This position is eligible to enroll in the City and County of Denvers 457b retirement plan. This position is not eligible for other additional benefits. Oncall positions may have routine or variable work schedules. Location & Schedule The City and County of Denver supports a hybrid workplace model. Employees work where needed, at a job site several days a week and off-site as needed. Employees must work within the state of Colorado on their off-site days. In this position you can expect to work on site at the Montclair Civic Building on Tuesdays, Wednesdays, and Thursdays and from home on Mondays and Fridays. The Administrative Support Assistant III provides customer service to both internal and external customers seeking to use Denvers parks and facilities. This is an on-call, unbenefited position, meaning its a part-time, hourly role. Typical hours are Monday through Friday, 8:00 a.m. - 4:00 p.m. (with some flexibility) and may include occasional off-site meetings. Most work occurs during event season, April October. From November to March, hours will be reduced. Who We Are & What Youll Do The Park Permitting unit provides direct customer service and administrative support to those requesting various types of use permits for the City of Denver's parks and facilities such as, but not limited to athletic fields/courts, assembly/First Amendment, temporary vending, facility rentals, private fee-based activities, public events, special occasions, and tournaments. The team processes permits according to City policies and rules - ensuring safe and compliant use of Denver's prized parks and facilities. This position performs full performance professional level work managing various permits assigned by Park District/permit type; assisting with policy development, updates, dissemination, and enforcement; ongoing process improvement; data collection, analysis, and reporting which will help inform operational decisions; and presenting as needed to customer groups and other City agencies. The position will manage permits that serve hundreds of organizations/entities and thousands of customers annually. Organizations served represent neighborhood groups/Registered Neighborhood Organizations, schools/districts, nonprofit and for-profit organizations, as well as other City agencies. Specifically, as the Parks Permitting Administrative Support Assistant III, you will: Interact professionally, courteously, and accurately with a high volume of customers Greet in-person customers, assisting with general permitting inquiries Return permitting voicemails daily General office tasks Process in-person payment in a timely and accurate manner Maintain a high proficiency in permitting software use to create, edit, manipulate, and retrieve files and/or databases and review reports Follow standard processes and procedures Support Permit Office staff as needed Coordinate with other City Agencies as appropriate Coordinate with Park Rangers as appropriate Attend and actively participate in departmental and business unit trainings and meetings What Youll Bring We value diversity of ethnicity, race, socioeconomic status, sexual identity, gender, religion, language, ability, and experience and exemplify this through the makeup of our team at all levels. You'll be right at home here if you cultivate strong relationships and push yourself, your work, the people around you and Denver to the next level. DPR recognizes the importance of diversity in the representation of our organization to best serve our customers and community. To that end, DPR is committed to: Examining department policies and processes that value diverse perspectives and eliminate barriers to inclusion Identifying where inequities exist and implementing strategies to ensure equitable outcomes Strengthening diversity in Parks and Recreation services by transforming policies to institutionalize equity Reinvesting in resources aimed at ensuring DPR is an equitable and just organization We are looking for an enthusiastic, approachable, and organized professional with proven customer service expertise and strong verbal and written communication skills. Our ideal candidate will be self-driven and demonstrate effective time-management and prioritization skills to thrive in a fast-paced, high-volume environment, and have experience using the following software programs: Microsoft Office: Outlook, Excel, Word, Teams, SharePoint ActiveNet Required Minimum Qualifications Education requirement: Graduation from high school or the possession of a GED, HiSET or TASC Certificate. Experience Requirement : Two (2) years of clerical experience. Education/Experience Equivalency: Additional appropriate education may be substituted for the minimum experience requirements. Licensure: By position, requires a valid Drivers License at the time of application. Application Deadline This position is expected to stay open until June 18, 2026. Please submit your application as soon as possible and no later than June 18, 2026 at 11:59 PM About Everything Else Job Profile CC1494 Administrative Support Assistant III To view the full job profile including position specifications, physical demands, and probationary period, click here. Position Type Oncall Position Salary Range $21.26 - $31.89 Target Pay $21.26/hour Agency Parks and Recreation Redeployment during Citywide Emergencies City and County of Denver employees may be re-deployed to work in other capacities in their own agencies or in other city agencies to support core functions of the city during a citywide emergency declared by the Mayor. The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law. It is your right to access oral or written language assistance, sign language interpretation, real-time captioning via CART, or disability-related accommodations. To request any of these services at no cost to you, please contact Jobs@Denvergov.org with three business days notice. Applicants for employment with the City and County of Denver must have valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S. For information about right to work, click here for English or here for Spanish.