Media Operations Manager

Job Description: The Media Operations Manager will play a key role in building strong relationships with publisher partnersnegotiating rates, publishing deals, and ensuring value for clients. You will ensure deals transact properly by regularly analyzing reporting, identifying trends, and uncovering opportunities to optimize current and future deals and supply offerings. In addition, you will track client spend, collaborate with supply partners, and contribute to strategy, testing, and the adoption of new supply products and capabilities. Youll also help test new features, contribute to technology strategy, and support Amplifis goal of increasing client value and revenue through innovative products. Success in this role starts with mastering the fundamentalsaccuracy, attention to detail, and technical proficiencywhile bringing a positive, collaborative attitude to the team. Strong foundational skills in media metrics, reporting, and analysis (including Excel pivots, CPM calculations, and trend spotting) are essential. Key Responsibilities Serve as a team resource for resolving inventory issues, billing questions, and invoice discrepancies, escalating as needed. Manage campaign reporting, including performance pulls, data hygiene, and recurring dashboard updates across internal systems. Perform data entry and QA to ensure accuracy in optimizations and pacing documentation. Maintain and organize inventory management systems, including updating SharePoint, Excel trackers, and internal logs with negotiated supply, deal IDs, and publisher availability. Monitor, assess, and analyze trends in campaign performance Support Supply team workflows, assisting with deal creation, deal testing, publisher communication, and maintaining supply documentation. Ensure cross-team coordination, proactively communicating updates, risks, and insights to Strategy, Planning, and Account teams. Contribute to process improvements, helping refine documentation, workflows, and best practices for supply management and reporting. Communicate with external partners (publishers, platforms, vendors) to ensure alignment on reporting, reconciliation, and delivery-related items. Provide the team with critical updates regarding client concerns, internal workflow issues, account changes, or risks that may impact delivery or performance. Maintain an approachable, solution-oriented presence, supporting staff and team members when problems or technical challenges arise. Prepare and deliver accurate, timely, and constructive performance management documentation, supporting team development and coaching where appropriate. Qualifications 4+ years of media activation experience, with a strong understanding of programmatic and supply-side dynamics. Media experience at an agency, publisher, technology platform, or other vendor. Strong understanding of principal trading and its role within the operational and activation Hands-on experience working on the SSP side, managing commercial deals and ensuring proper execution. Knowledge of programmatic advertising and how DSPs and SSPs function within the ecosystem. Familiarity with leading platforms such as Amazon Advertising, DV360, The Trade Desk, and PubMatic. Advanced proficiency in MS Word, Excel (including pivots), and PowerPoint. The annual salary range for this position is $51,000-$83,375 Placement within the salary range is based on a variety of factors, including relevant experience, knowledge, skills, and other factors permitted by law. Benefits available with this position include: Medical, vision, and dental insurance, Life insurance, Short-term and long-term disability insurance, 401k, Flexible paid time off, At least 15 paid holidays per year, Paid sick and safe leave, and Paid parental leave. Dentsu also complies with applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies. For further details regarding Dentsu benefits, please visit www.dentsubenefitsplus.com. To begin the application process, please click on the Apply button at the top of this job posting. Applications will be reviewed on an ongoing basis, and qualified candidates will be contacted for next steps. #LI-AD5 #LI-Hybrid Location: New York Brand: Amplifi Time Type: Full time Contract Type: Permanent Dentsu is committed to providing equal employment opportunities to all applicants and employees. We do this without regard to race, color, national origin, sex , sexual orientation, gender identity, age, pregnancy, childbirth or related medical conditions, ancestry, physical or mental disability, marital status, political affiliation, religious practices and observances, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law. Dentsu is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with us, please send an e-mail toApplicantAccommodations@dentsu.comby clicking on the link to let usknow the nature of your accommodation request and your contact information. We are here to support you. Cant find a suitable job? Sign up for job alerts tailored to your interests and be first in line for new opportunities. About dentsu For over 120 years, innovation has been a core tenet of our offering exploring new ways to reach, engage and nurture relationships with audiences. Together we drive a multiplier effect for clients at a global scale, through the development of Integrated Growth Solutions that are underpinned by our promise to clients: innovating to impact. Be a force for good. Sustainability is a vital part of our business and an important area of focus for our clients. Were leading the way helping to build a more sustainable planet. Dream loud. In this moment of transformation, we need our people to be fearless, embracing change and ambiguity, driven by the love for their work and excitement for the future. Team without limits. We create opportunities for connection and collaboration between our colleagues and clients, building a sense of belonging and having some fun along the way. Find out more about us Who we are Our Social Impact Our work