We Put the World on Vacation Travel + Leisure Co. is the worlds leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide. This is a work from home position for candidates who reside in the states of Florida, Georgia, and South Carolina. Due to business constraints, candidates outside the states of Florida, Georgia, and South Carolina will not be considered for this position and should not apply. Our next new hire training class is scheduled to start on January 30th, 2026 How Youll Shine As an Inbound Reservations Agent, youll make booking vacations a breeze for owners. First, youll learn everything you need to know about our timeshare products, brands, resorts, and destinations. Then youll have the option to work from home, taking calls from owners who are excited to plan their dream getaways. Though no two days are the same, youll have the opportunity to: Make reservations for owners Closing skills, influencing, and the ability to provide a sense of urgency with live inventory is a must Troubleshoot reservation issues and help owners change or cancel existing reservations Ask discovery questions to learn more about owners vacation preferences Become an expert on our resorts, amenities, and destinations Check resort availability and suggest alternative dates or accommodations if needed Confirm reservation details to ensure accuracy and explain policies Educate owners about vacation insurance and points protection Provide assistance with additional travel planning Answer questions about the vacation club product and how its used Pay and Schedule: $16.50 per hour Training schedule (4 weeks): 9:00am - 6:00pm EST Initial schedule after training: Monday - Friday: 1:30pm - 10:00pm EST Saturday - Sunday: 11:30am - 8:00pm EST A specific 40-hour schedule will be given in training What Youll Bring Passion for travel and hospitality Good listening and conversational skills Ability to quickly build rapport with customers Willingness to work evenings, weekends, and holidays Six months of customer service or sales experience Basic computer skills A high school diploma or GED How You'll Be Rewarded: We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include: Note: Temporary and/or seasonal associates are ineligible for Paid Time Off. Medical Dental Vision Flexible spending accounts Life and accident coverage Disability Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information) Wish day paid time to volunteer at an approved organization of your choice 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information) Legal and identify theft plan Voluntary income protection benefits Wellness program (subject to provider availability) Employee Assistance Program Where Memories Start with You Hospitality is at the heart of all we do at Travel + Leisure Co. Here, youll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to whats next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you. We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying. Travel + Leisure Co. is the worlds leading membership and leisure travel company offering vacation ownership, travel membership, and exchange programs. We provide outstanding vacation experiences and travel inspiration to millions of owners, members, and subscribers every year. We believe that all vacation moments start with our associates, and were proud of our global teams that turn vacation inspiration into exceptional travel experiences.
