Bilingual Probation Officer II

About Our Job Why Join Us Youll join a dedicated team that believes in second chances, equity, and the power of relationships to foster lasting change. What We Offer The City and County of Denver offers a competitive salary commensurate with education and experience. The hourly range for this position is $27.24 - $42.22. We also offer generous benefits for full-time employees which include but is not limited to: A guaranteed life-long monthly pension, once vested after 5 years of service 457B Retirement Plan 132 hours of PTO earned within first year 11 Paid Holidays per year, plus 1 personal holiday, and 8 hours of Denver Good Deeds volunteer time Care Bank 8 weeks of Paid Family Leave (after the probation period is passed) Free RTD Eco Pass Competitive medical, dental and vision plans effective within 1 month of start date Flexible Schedule Location The Probation Division is located in the Minoru Yasui Building located at 303 W Colfax Ave, 8th floor, Denver, CO 80204. Operating hours are 7:00AM - 4:30PM Monday - Friday. Officers schedules may vary between the hours of 6:00AM - 5:00PM, Monday-Friday. Free parking is not available for employees, however, the City and County of Denver offers a free RTD Eco Pass. Who We Are The mission of Denver County Court is to administer justice fairly, efficiently, and effectively; provide excellent customer service, and foster a positive environment where employees enjoy their work. As the third branch of government, Denver County Court adjudicates various case types including state, civil, small claims, traffic, criminal, and general sessions matters within the City and County of Denver. The Denver County Court proudly serves the community and continually seeks ways to incorporate procedural fairness and evidence-based practices. The Division The Probation Division supervises approximately 2,500 cases assigned to 39 Probation Officers assigned to different units. The Probation Department handles misdemeanor and city ordinance violation cases. DUI/DWAI Unit: The Probation Officers assigned to this unit supervise first-time DUI/DWAI offenses, repeat DUI offenses, and DUID offenses DV/FV/ Special Crimes Unit: The Probation Officers assigned to this unit supervise domestic violence offenses, family violence offenses, child abuse offenses, theft, and assault offenses. These individuals may require a higher level of supervision Sobriety Court: The Specialty Court was established in 2011 to address habitual DUI offenders. Individuals voluntarily agree to participate in this intensive program at the time of sentencing to receive a lesser jail sentence Sex Offender Management Unit: The Probation Officers assigned to this unit receive specialized training to supervise individuals on probation for sex offenses and with past histories of sex offenses Mental Health Unit: This is an intensive supervision unit for individuals that have been diagnosed with a serious mental health condition that significantly impacts their ability to comply with probation PSI Unit: Conducts pre-sentence investigations to assist the Court in sentencing decisions Home Visit Unit: Connects with the client in the community and conducts site visits For more information, please visit the website: www.denvercountycourt.org What You'll Do As a Probation Officer II, you can expect to work in a fast-paced environment monitoring compliance with court orders in addition to providing customer service to persons involved in the criminal justice system. Our department promotes accountability and positive behavior change through a strengths-based and evidence-informed approach to probation supervision utilizing effective assessments which identify probationers criminogenic risk, need, and strengths (protective factors) and tailoring supervision strategies to address those identified areas. The Probation Officer II completes intakes, conducts assessments, testifies in court, files motions with the court, and conducts field work. In this role, you are expected to demonstrate a high degree of proficiency in evidence-based practices and case management. You must be skilled at managing deadlines, navigating complex cases, and maintaining professional boundaries with individuals who may present significant behavioral challenges. As a Probation Officer II, you also contribute to a positive and learning-focused work culture. This includes supporting department initiatives, modeling professionalism, representing the department in court, mentoring new staff and taking ownership of your role within a collaborative team environment. Additionally, as a Probation Officer II, you are expected to demonstrate proficiency, sound judgment, and professionalism in the following areas: Manage a caseload of clients under probation supervision. Ensure court requirements and orders are followed. You must demonstrate consistently providing resources and support to clients. PO II must have an understanding of how to motivate and manage the clients probation period using a continuum of sanctions and incentives while utilizing professional discretion and adhering to best practices. They need to have a demonstrated the ability to respond quickly to client issues with innovative solutions tailored to the individual client Maintain consistently timely and accurate case documentation in all court and probation records Conduct initial risk/needs assessments to assess criminogenic needs and risk severity; Interview clients to elicit information to determine clients employment, economic, educational, social, criminal, and emotional history to make referrals as appropriate. A probation officer II must be confident and have the skill to maneuver sensitive issues disclosed by the client in a supporting and non-judgmental manner Employ a high degree of emotional intelligence using motivational interviewing to identify criminogenic needs, while addressing responsivity factors by utilizing trauma informed and culturally competent practices Address non-compliance directly and professionally, using clear communication and firm boundaries to confront problematic behavior while maintaining respect and rapport. As a PO II, you are expected to demonstrate comfort and confidence in having difficult conversations that hold clients accountable and support behavior change Develop and implement a case plan with the client, with the goal of establishing measurable goals that promote pro-social behavior, reduce recidivism and repairing harm caused to the community and victim(s). A probation officer II needs to understand how to generate these individual goals Provide a variety of social services referrals and determines need for social, behavioral, medical, and/or psychological services; Provide guidance and crisis intervention; Monitor individual progress and level of engagement with services Collaborate with stakeholders to review and interpret monitored sobriety results, in order to establish and implement treatment goals and plans Prepare pre-sentence investigation reports, court motions, special reports, and probation reviews; Generate and serve probation revocation petitions; Testifies in court by providing testimony and preparing comprehensive reports that allows the court to make findings that impact sentencing on revocation Conduct field interaction to evaluate compliance with terms and conditions of probation, as well as any special orders from the court; Builds rapport with the client, community, and their support system, while assessing peer and family associations; Verify the client's address and determine if they are in need of assistance with food, shelter, clothing, childcare, or other necessities Work in a court team and on a rotating basis, as a Probation Court Representative (PCR), which includes coordination of the revocation docket in the courtroom, gathering cases from peers, ensuring that documentation is accurate, and provide feedback to peers; Provide case information to involved legal parties. As a Probation Officer II you will be expected to begin to learn to be a lead for your court team On a rotating basis, performs Officer of the Day duties according to department policies and procedures; Performs other related duties as assigned What You'll Bring As a Probation Officer II, you are committed to public service, equity, and professionalism. You bring strong ethical standards, emotional intelligence, and a demonstrated proficiency in core probation functions. The ideal candidate is highly organized, adaptable, and confident in their ability to meet the responsibilities outlined above. This position is not entry-level work, and the candidate must be willing and able to supervise any client assigned. You are someone who can balance empathy with firmness, follow policy and procedure, contribute to a positive work culture, and treat each client with fairness, respect, and cultural humility. Youll be successful in this role if you can: Demonstrate consistent integrity, reliability, and accountability in your daily work Learn quickly and apply training with accuracy and consistency Prepare professional documentation using proper grammar, structure, and tone Interpret and apply policies and procedures to both routine and complex cases Communicate clearly and professionally, both in writing and conversation Manage time effectively, stay organized, and meet deadlines in a high-volume setting Maintain appropriate boundaries while working with clients who may have complex needs Show compassion and patience while also being assertive and directive when needed Collaborate effectively with clients, team members, and external stakeholders Preferred Qualifications Bilingual (Spanish) preferred but not required Required Minimum Qualifications We realize your time is valuable so please do not apply if you do not have at least the following required minimum qualifications: Education requirement: Bachelor's Degree in Psychology, Sociology, Human Services, Corrections, or a related field Experience Requirement: One (1) year of experience in case writing and investigation, or in case work and counseling in areas such as probation, prison, alcohol/drug abuse, domestic violence, or a related area Education/Experience Equivalency: One (1) year of the appropriate type and level of experience may be substituted for each required year of post high school education. Additional appropriate education may be substituted for the minimum experience requirements License/Certifications: Requires a valid Driver's License at the time of application. Possession of Impaired Driving Assessment (IDA) Certification from the State of Colorado by the completion of probation. Licenses and certifications must be kept current as a condition of employment Required Documents To be considered for this position, you must include the following on your application (upload the multiple attachment(s) to the Resume/CV section on the My Experience tab): Resume attachment Required Cover Letter - Required Application Deadline This position is expected to stay open until Sunday January 11, 2026. Please submit your application as soon as possible and no later than Sunday, January 11, 2026 at 11:59PM to ensure consideration. About Everything Else Job Profile CN1829 Probation Officer II To view the full job profile including position specifications, physical demands, and probationary period, click here. Position Type Unlimited Position Salary Range $27.24 - $42.22 Target Pay Agency Denver County Court Redeployment during Citywide Emergencies City and County of Denver employees may be re-deployed to work in other capacities in their own agencies or in other city agencies to support core functions of the city during a citywide emergency declared by the Mayor. The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law. It is your right to access oral or written language assistance, sign language interpretation, real-time captioning via CART, or disability-related accommodations. To request any of these services at no cost to you, please contact Jobs@Denvergov.org with three business days notice. Applicants for employment with the City and County of Denver must have valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S. For information about right to work, click here for English or here for Spanish.