Financial Aid Counselor

Working at Regis University As Regis employees, we embrace our Jesuit Catholic values of respect, inclusion and equity, and welcome employees, faculty and students from all faiths and cultures. Together, we perform our duties in alignment with the mission of the University and seek dedicated individuals to contribute to and strengthen that mission and our service to students. Why Work at Regis? Job Summary: The Financial Aid Counselor for Graduate Students serves as a primary financial aid resource and point of contact for graduate and doctoral students throughout the financial aid process. Reporting to the Associate Director of Financial Aid Counseling, this position is an integral member of the Financial Aid Counseling team and provides comprehensive, student-centered counseling related to financial aid eligibility, awarding, scholarships, federal and private student loans, and financing options. The Financial Aid Counselor provides timely and accurate support to students through a variety of service channels, including in-person counseling, telephone, email, Microsoft Teams, and outreach and recruitment events. The position participates in counselor-on-duty coverage during regular business hours and as needed, evening and weekend events to ensure accessible and responsive service to students. A primary area of responsibility is the counseling and awarding of graduate-level students, including students enrolled in specialized graduate and doctoral programs. The position reviews financial aid FAFSA information, evaluates Title IV federal student loan eligibility, and applies applicable federal, institutional, and program-specific policies and regulations to determine and communicate students eligibility. This includes reviewing students prior federal student loan history and legacy standing to assess eligibility for federal student loan programs and resolving questions or issues that may affect their eligibility. The position also has significant responsibility for the administration, awarding, monitoring, and tracking of Office of Admissions Graduate Deans Scholarships. In addition, the counselor provides comprehensive guidance regarding private student loan options, helping students understand available financing alternatives and make informed borrowing decisions. The position develops and maintains working relationships with private student loan lenders, stays current on changes to private loan programs and products, and communicates relevant information to students and colleagues. The Financial Aid Counselor serves as a knowledgeable resource on federal student aid regulations, institutional policies, loan programs, scholarship requirements, and emerging changes affecting graduate financial aid. The position is expected to exercise sound judgment when evaluating individual student circumstances, cost of attendance adjustments, communicate complex financial aid information clearly, and provide accurate and empathetic guidance on sensitive financial matters. As a member of a collaborative counseling team, this position also provides processing, counseling, and outreach backup throughout the year to support other members of the team and maintain consistent service levels during periods of increased volume, staff absences, or special initiatives. The counselor participates in outreach and student engagement activities and contributes to a team-based approach focused on student success, compliance, service excellence, and continuous improvement of the financial aid experience. Major Duties and Responsibilities: Essential Duties Financial Aid counseling responsibilities for all graduate and doctoral prospective and current students Responsible for adhering to institutional, state and federal Title IV financial aid compliance regulations for cost of attendance budgets, financial aid awards, and funds management Partners and coordinates with other institutional departments and external entities, as needed, to provide financial aid support for groups of students, specific events, FAFSA completion, and more Maintains and builds relationships with key campus partners and other financial aid and industry professionals to maintain knowledge of programs as well as financial aid and higher education enrollment management trends and updates As a part of the financial aid counseling team, provide general financial aid support and assist with processing for all student populations, including student walk-ins, phone calls, front desk staffing, sponsored email account, and more. Other duties as assigned Working conditions are normal for an in-office environment. Hybrid work may be an option after a minimum of 6 months of employment. Required Qualifications Bachelors degree from an accredited institution of higher education 2-3 years of experience in a Financial Aid Office. Preferred Qualifications 3-5 years of experience in a Financial Aid Office, preferably in a private non-profit institution. Spanish-speaking/bilingual Special Instructions to Applicants: Please submit a resume, cover letter and list of references with your application. Current employees, please submit an application by logging into Workday. Click on the Career Worklet and access the internal site. This position will remain posted until filled, with a preferred application deadline of September 7th, 2026. Applications received by this date will receive full consideration. Regis University offers a broad range of benefits that includes: Comprehensive group health insurance, including medical, dental, vision, disability and life insurance. A generous tuition benefit for employees, spouses and dependents Paid Mission leave to allow our employees to engage in acts of service or to have time for personal reflection. The "Gift of Time" when Regis closes between Christmas Day and New Year's Day. Options for flexible work arrangements based on position. You can learn more about our benefits by clicking the links below. 26-27 Employee Benefits Summary or https://www.regis.edu/_documents/about/offices-and-services/human-resources/regis-university-employee-benefits-guide.pdf Pay Rate: $57,784/annually Application Deadline: Post Internally and Externally Careers at Regis University | Regis University Since 1877, Regis University has been using our Jesuit background to provide an education for men and women of all ages and faiths and is accredited by the Higher Learning Commission: A Commission of the North Central Association of Colleges and Schools. Inspired by St. Ignatius Loyola Regis University seeks to build a more just and humane world through transformative education at the frontiers of faith, reason and culture. In everything, Regis shepherds the development of the whole person in relation to the common good, asking, "How ought we to live?" In accordance, with our Catholic, Jesuit values, and in accordance with our mission, Regis University seeks to recruit and retain a diverse workforce as a reflection of our commitment to serve our increasingly diverse student body, which includes students of all backgrounds, including those from historically-marginalized backgrounds, to maintain the excellence of the University and to offer our students varied disciplines, perspectives, and ways of knowing and learning. The key Jesuit values of cura personalis, magis, men and women for and with others, unity of mind and heart, contemplatives in action, and finding God in all things are the foundations on which we work. Through an understanding and assimilation of these values, it is expected that our employees will advance the Universitys mission in the work they do to support the students, the University and the community, thereby accomplishing the Universitys strategic objectives and Jesuit Catholic education mission. Regis University is committed to maintaining a humane atmosphere in which the civil rights of every individual are recognized and respected. Regis University does not unlawfully discriminate in either the provision of educational services or in employment practices on the basis of race, color, religion, national origin, creed, ancestry, gender, age, marital status, sexual orientation, military or veteran status, physical or mental disability, or any other characteristic protected by local, state, or federal law. Within this context, Regis University does reserve the right to give employment preference to persons who demonstrate by word and practice a commitment to the Universitys mission and educational goals. This statement is intended to indicate clearly that the University is morally committed to the principles of nondiscrimination that we want to do this rather than just have to by law. Regis University's Northwest Campus is the main campus and administrative hub, located in Denver, Colorado. Regis University has one additional campus in Thornton, Colorado. Contact Human Resources Department of Human Resources K-4 3333 Regis Boulevard Denver, CO 80221-1099 Telephone: 303.458.4161 hrinfo@regis.edu Employee Benefits At Regis University, we know benefits are important to an employees financial security and sense of well-being. Regis University is pleased to offer employees a competitive benefits package designed to enhance the employees quality of life. Eligible employees may participate in medical, dental, vision, retirement and disability plans. View the Regis Benefits Guide Annual Security and Fire Safety Report The Regis University Annual Security and Fire Safety Report is now available. This report includes crime statistics for all of Regis campuses that include the Northwest Denver Campus, and the Thornton Campus. The Annual Security and Fire Safety Report contains the previous three years of Clery Act crimes that occurred on campus, in certain non-Campus buildings (property owned or controlled by Regis University), and on our public property within or immediately adjacent to and accessible from our campuses. The report also includes policies concerning campus security, Violence Against Women Act, drug and alcohol policies, and fire safety. You can request a copy of this report by contacting Campus Safety at 303-458-4122, or by using this link: 2024-annual-security-and-fire-safety-report.pdf