Collections Specialist

About OUTFRONT We are one of North Americas most innovative media companies. We leverage the power of creative excellence, unbeatable locations and smart audience data to change the game for advertisers. Our purpose as a company is to help people, places and businesses grow stronger. To do this, we make meaningful connections between brands and people when they are outside of their homes through one of the largest and most diverse sets of out-of-home assets including billboards, transit and mobile displays across the U.S. We connect diverse audiences across over 150 markets and conduct our business considering all our stakeholders, from clients and employees, to the communities where we operate. We are committed to creating a diverse and inclusive work environment that promotes the growth of our people. Come join our industry-leading team! What We Offer OUTFRONT offers a comprehensive benefits program including: Medical, Dental, Vision (including same and opposite-sex domestic partners) HSA and FSA plans, Family Benefits, Pet Benefits 401(k) Plan with an Employer Match Paid Time Off, Commuter Benefits, Educational Assistance Robust Diversity, Equity and Inclusion program including 7 Employee Resource Groups (ERGs) Job Summary Responsible for the collection of the outstanding accounts receivables for market and national accounts. This position handles customer service issues by interacting with clients and OUTFRONT departments to expedite customer payments, resolve customer disputes and ultimately increase cash flow. Your Role Manage collection requirements for multi-million-dollar portfolio of accounts. Must have experience reconciling large / complex billing histories. Communicate with customers via verbal and written communication to ensure the collection of outstanding accounts receivable. Provide ongoing customer service to account contacts by providing reports, handling special requests, and handling data submission of invoices. Resolve customer discrepancy claims or nonpayment issues by appropriately raising invoicing issues to Billing and Sales Administration. Process refunds, adjustments and write offs as needed. Prepare required documentation for placing accounts with third party agents. Generate monthly status reports of portfolio aging and payments. Provide coverage for other Collection Specialists as needed. Special projects as directed by the Credit & Collection Management. Ability to maintain accurate and up to date collection records. Your Responsibilities 2+ years of experience in credit and collections. Associates degree or post high school education/training preferred. Ability to handle multiple projects at once. Ability to interact professionally with customers and internal departments. Ability to use Microsoft Office applications (i.e., Outlook, Word, Excel (including V-Lookup, Pivot Tables - to analyze data and create reports). Ability to work independently and as part of a team. Strong oral and written communication skills. Knowledge of Credit, Accounts Receivables and Collections software. The salary range for this role is $26-$28/per hour. Compensation is determined during our interview process by assessing a candidates experience and skills relative to internal peers and market benchmarks evaluated for the scope and responsibilities of the position. Please note that the foregoing compensation information is a good-faith assessment associated with this position only and is provided pursuant to the New Jersey Salary Transparency Law. To all Recruitment Agencies: OUTFRONT Media LLC does not accept agency and unsolicited resumes. Please do not forward resumes to our OUTFRONT Media employees or any other company location. OUTFRONT Media is not responsible for any fees related to unsolicited resumes. OUTFRONT Media Is An Equal Opportunity Employer All applicants shall receive equal consideration without regard to race, color, religion, gender, marital status, gender identity or expression, sexual orientation, national origin, age, veteran status or disability. Please refer to the OUTFRONT Media Affirmative Action policy statement. At OUTFRONT, were in the business of growing our people, the places we touch, and our partners businesses. As the most visible platform in America, we have a profound opportunity, and more importantly responsibility, to positively impactthe people and businesses within the communities in which our canvases exist.We are proud to be named on Newsweeks list of Americas Most Responsible Companies 2021 and to be a certified Great Place To Work. We provide a platform that connect brands to their target audiences, as they live their lives. We are famous for the unrivaled impact and creativity of our medium. We champion the power of the largest canvases across North America to grow advertisers businesses through driving engagement, fame, and trust. And we do it where it matters. · We are everywhere. We empower smart brands to take advantage of our ubiquity across 500,000 canvases, our national footprint across 25 top markets, and targeted relevance that can be achieved through our local dominance. · We are front and center in the places where people live, work, and travel; from urban centers, to busy highways, to transit hubs, to neighborhoods. · We provide the permanent in a media landscape overwrought with the transient. The IRL to fuel the URL. The confluence of, and flexibility between, screens. Truth, trust, and visibility. · We are Intelligent OOH. We leverage new technology to make OOH more relevant, responsive, and rewarding to make your existing digital investments work harder. OUTFRONT. We Get You America.