Housekeeping Coordinator

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Shining bright in the skyline, Four Seasons Hotel Minneapolis is connected by Skyway to sports, business and entertainment and is two blocks from the Mississippi River. Inside, discover Mediterranean-inspired dining by award-winning local chef Gavin Kaysen, a wellness floor complete with indoor and outdoor pools and a Spa dedicated to nourishment through nature. The Four Seasons Hotel Minneapolis seeks a Housekeeping Coordinator to join our talented team! Be a part of Four Seasons Hotel Minneapolis where we foster connection, celebrate character and develop craftsmanship. Join our uniquely-talented team, and we will support you in doing your best work. Whether youre inspired by our culture, incomparable views of the Mississippi River or two-timeJames Beard Award-winning native Minnesotan chef, discover why your future is here. About the role Basic Purpose: Central role in the Housekeeping department fielding calls from employees and guests. Ensure all requests by guests are met and offered in a timely manner to ensure a positive guest experience. Multi-task on a variety of assignments at once which includes using multiple computer systems and screens at once while having a positive attitude. What you will do Answer telephones and communicate with guests and employees alike in a professional and timely manner Operate several computer systems at once to field guest requests, check on rushed rooms, communicate with housekeepers and runners, confirm traces on reservations, etc. Demonstrate knowledge of housekeeping items and services to offer to guests to make their stay more comfortable Solve problems directed to housekeeping and inform a manager of any issues Assist with opening procedures such as key retrieval, room assignments and unlocking all work areas for the day Complie with Four Seasons Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact Work harmoniously and professionally with co-workers and supervisors. What you bring Excellent reading, writing and oral proficiency in the English language. The ability to multi-task on several assignments at once. The ability to operate computer equipment and several other computer programs. The ability to have strong communication skills between co-workers and guests What we offer We care for our team members through competitive compensation packages and the following complimentary, market-leading benefits: Wage: $23.49 per hour Comprehensive health and vision insurance Discovery nights at Four Seasons Properties around the globe Holiday and vacation pay Daily meals inspired by award-winning chefs Uniforms and uniform care Sick pay, disability coverage and life insurance We also offer opportunities for career development and advancement and the following rewards in support of their work-life balance: Parking discounts Staff lounge and cafeteria space with city view Up to eight weeks of parental leave pay Fur baby insurance 401(k) retirement plan Discounted accommodations at Four Seasons properties worldwide Dental coverage available at a discounted rate. Learn more about Four Seasons Hotel Minneapolis and Four Seasons Hotels & Resorts by visiting us below: Instagram: @FSMinneapolis Facebook: https://www.facebook.com/FourSeasonsMinneapolis LinkedIn: https://www.linkedin.com/company/four-seasons-hotels-and-resorts/jobs/ Learn more about who we are: We Are Four Seasons Candidates must have valid work authorization for the U.S. Thank you for your interest in working at Four Seasons Hotel Minneapolis. We look forward to receiving your application! Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of -the opportunity to build a life-long career with global potential and a real sense of pride in work well done.