Supply Chain Operations Manager

About us Dyson is a global technology enterprise. Were growing fast and our ambition is huge more categories, more locations and more people.Dyson launched in the US in 2002, and since then operations have grown exponentially. Our US headquarters is based in Chicago's Fulton Market neighborhood. We also have employees working in field sales, our service centers, and in our growing number of Dyson Demo Stores across the country. We're committed to our campus culture and want to have people collaborating, developing, and learning from each other. By having everyone on campus together, we have been able to nurture a fantastic social and dynamic environment. About the role This role supports the Americas (US, Canada, LATAM) supply chain operations. While managing a team, you will be responsible for Finished Goods and/or S&A (spares and accessories) inventory. Main priorities include strategically leading the Supply Planning function, ensuring optimal inventory levels, driving continuous improvement, and effectively partnering with internal and external teams to meet customer needs. Key responsibilities include: Ensure sufficient inventory levels across warehouse network to support promotional and baseline sales. Identify and manage communication of supply constraints to cross-functional partners, and develop mitigation plans including inputs to allocation process Drive excess inventory reduction initiatives to support inventory and working capital targets. Manage the monthly demand planning cycle for spare parts and accessories. Maintain oversight of the statistical forecast output, and review adjusted demand based on data and market trends. Liaise between Dyson Supply Chain headquarters, local sales, marketing, and finance teams. Ensure demand for refurbishment operations is properly captured to support the production line. Oversee the monthly supply planning review process. Drive customer service improvements by minimizing out of stocks. Take initiative to resolve issues by developing and executing solutions. Publish dashboards of KPIs to senior leadership. Communicate clear priorities and required results. Provide consistent support and regular feedback. Identify gaps in knowledge and driving appropriate training solutions. About you Bachelors in supply chain, operations management, logistics or related field. 6+ years of experience in a supply chain role in a consumer goods organization. Proven experience analyzing and resolving inventory related issues. Experience with SAP S4 and SAP IBP. Advanced knowledge and proficiency in Microsoft Excel. Strong working knowledge of supply chain processes and systems. Strong communication skills. Solutions oriented; helps minimize impact and deliver results. Ability to collaborate effectively with internal and external teams. Ability to multi-task and manage conflicting priorities effectively. Organized, with excellent follow-through capabilities. Strong leadership skills with the ability to motivate a team to achieve results. Ability to thrive in a fast-paced environment. Salary: $111,200 - $125,100 annually + bonus opportunity Benefits: At Dyson, how we reward you is linked to our high-performance culture. But its about more than salary and bonus. Through a package of financial, lifestyle and health benefits, we support whatever stage of life youre in and the moments that matter. Financial benefits: 401K with up to a 4% match Company paid Life Insurance and AD&D Flexible Savings Account (FSA) and Health Savings Account (HSA) Lifestyle benefits: Competitive Paid Time Off Benefits including Separate Holiday, Sick, and Vacation Time Pre-tax Commuter Benefits (applicable areas only) Generous Child Care Leave Program Wellness Program Employee Assistance Program Generous Dyson Product Discounts Health benefits: Multi-Level Healthcare Coverage Options Vision & Dental Coverage Company paid Short-Term and Long-Term Disability Dyson is an equal opportunity employer. We know that great minds dont think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity. At Dyson we are focused on solving the problems that others have ignored; solving them first using our technology and ingenuity. In order to achieve this we need to pioneer technologies that are different and authentic. This is the core of what we do and who we are. We must strive to create the future, every single day by developing new things, different things, things that go against the grain with a diverse and global team of ingenious minds. Dyson employs 14,000 people and is present in more than 80 countries. And while we are growing fast we want Dyson to remain a start-up in spirit with the freedom of experimentation and learning, constantly reinventing our products as well as reinventing how we work, how we sell and how we support our owners. At the same time we are working through the James Dyson Foundation, James Dyson Award and Dyson Institute to inspire future engineers and pioneering a new approach to engineering education. Underlining everything we do in this diverse environment is the need to always show respect, supporting each other as one team to overcome whatever challenges we encounter. We drive empowerment, development and equality in an inclusive environment for our people around the world. The future doesnt just happen, we look to make it happen, to achieve leaps through pioneering new ideas.