Appointment Scheduler - Automotive Service Dept Call Center

Dealership: L0183 BMW of Monterey BMW of Monterey Appointment Scheduler (Bilingual Spanish Required) BMW of Monterey is seeking an outgoing, customer-focused Appointment Scheduler to support our busy luxury Service Department. This is a fast-paced, phone-based role ideal for someone who enjoys delivering exceptional customer experiences while managing high call volume and scheduling service appointments efficiently. If you thrive in a professional environment, enjoy helping customers, and want to grow with a premier automotive brand, we want to hear from you. Compensation & Schedule Pay: $21.00 $25.00 per hour (depending on experience) Schedule: TuesdaySaturday (Sunday & Monday off) Service Department Hours: MondayFriday: 7:30 AM 5:30 PM Saturday: 8:00 AM 4:30 PM Closed Sundays Qualifications Bilingual in Spanish (required) Previous dealership or automotive experience preferred Strong customer service and communication skills Ability to multitask and manage time effectively in a fast-paced environment Comfortable using computers, phone systems, and scheduling software Efficient typing and basic computer proficiency We offer best in class industry benefits: Competitive pay Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. The hourly range for this position is $21.00 - $25.00. The actual pay offered may vary depending on skills, experience, job-related knowledge, and location. At Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life. Our focus is on making the customer experience better; as we aim to meet our customers needs whether in person, online or a combination of both. Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD). Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless. Join us as we accelerate towards growth in automotive and beyond!