Job Functions, Duties, Responsibilities and Position Qualifications: We're not just a workplace - we're a Great Place to Work certified employer! Proudly certified as a Great Place to Work, we are dedicated to creating a supportive and inclusive environment. At Sonic Healthcare USA, we emphasize teamwork and innovation. Check out our job openings and advance your career with a company that values its team members! Join our front line of #HealthcareHeroes! Our mission is to advance the health and well-being of our communities as a leader in clinical laboratory solutions. This opportunity is: Location: Aiea, HI Status: Full-time (Evening Shift) Days/Hours: TBD Base hourly pay rate: $19.74 to $21.71 In this role, you will: Provide immediate responses to client and customer questions Perform laboratory assistant duties including specimen processing, add-ons, and send-outs Investigate and resolve client issues, discrepancies, and report concerns Notify clients of STATs and critical values in accordance with guidelines Track and monitor send-out tests, escalating issues when necessary Collaborate with laboratory staff to ensure timely service and accurate results Maintain confidentiality, compliance, and professional communication at all times All you need is: High School Diploma or equivalent (college degree preferred) Strong problem-solving and decision-making skills Computer proficiency with the ability to learn new software quickly Excellent organizational, interpersonal, and communication skills Bonus points if youve got: Laboratory Assistant (LAS or LA) experience Previous customer service experience 12 years working in a clinical laboratory environment Well give you: Appreciation for your work A feeling of satisfaction that youve helped people Opportunities to grow in your profession Free lab services for you and your dependents Work-life balance, including Paid Time Off and Paid Holidays Competitive benefits including medical, dental, and vision insurance Help saving for retirement with a 401(k) plus a company match A sense of belonging were a community! We also want you to know: This role will provide routine access to protected health information (PHI). Employees will be trained on reasonable safeguards and are expected to maintain strict confidentiality and abide by all applicable privacy and security standards. Employees are expected only to access PHI when required to fulfill job duties. Scheduled Weekly Hours: 40 Work Shift: 2nd Shift (United States of America) Job Category: Laboratory Operations Company: Clinical Laboratories of Hawaii, LLP In 2008 Clinical Labs of Hawaii became a member of Sonic Healthcare Ltd. Sonic is headquartered in Sydney, Australia. Since its establishment in 1987, Sonic Healthcare has grown to become the worlds third-largest pathology/laboratory medicine company with operations in eight countries. Sonics success stems from the belief that a global culture of Medical Leadership leads to the delivery of outstanding medical services. Learn more about our medical leadership, values, and foundation principles below. Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. About Sonic Healthcare USA Sonic Healthcare USA is a subsidiary of Sonic Healthcare Limited, one of the world's largest medical diagnostic companies, providing laboratory services to medical practitioners, hospitals and community health services, with operations in eight countries, on three continents and providing care to over 100 million patients each year. Sonic Healthcare USA is a leading provider of state-of-the-art laboratory services and pathology practices throughout the USA with eight operating divisions and nearly eight thousand US- based employees, 330 Pathologists and serving over 30 million patients per year. Sonic Healthcare USA operates under a federated business model that emphasizes medical leadership and community-based testing services to provide outstanding quality and service to the doctors and patients that they serve. For more information, visit the Sonic Healthcare website at www.sonichealthcareusa.com.
