Parking Citation Review Technician

About Our Job This is a full-time, limited-term position with an anticipated end date of August 1, 2030. With competitive pay, great benefits, and endless opportunities, working for the City and County of Denver means seeing yourself working with purpose for you, and those who benefit from your passion, skills and expertise. Join our diverse, inclusive and talented workforce of more than 11,000 team members who are at the heart of what makes Denver, Denver. What We Offer The City and County of Denver offers competitive pay commensurate with education and experience. New hires are typically brought into the organization between $23.89-$30.00/hour, based on experience and education. We also offer generous benefits for full-time employees which include but are not limited to: A guaranteed life-long monthly pension, once vested after 5 years of service 457B Retirement Plan 140 hours of PTO earned within first year + 12 paid holidays, 1 personal holiday, 1 Wellness Day and 1 volunteer day per year Competitive medical, dental and vision plans effective within 1 month of start date Location & Schedule This position requires working on-site five days per week at the Wellington E. Webb Municipal Building, 201 W. Colfax Ave., Denver, CO 80202. The regular schedule is a 40-hour work week, Monday through Friday. Who We Are & What Youll Do The Department of Transportation and Infrastructure (DOTI), through its employees, enhances the quality of life in Denver by efficiently delivering effective, high quality, safe and equitable public infrastructure, and services. For more information, please visit the DOTI website. DOTIs Commitment to Equity: DOTI is committed to providing attention and resources to the areas, assets, and people of the city with the greatest need through equitable contracting, equitable investments, and equitable workforce development. DOTIs culture revolves around four key principles: (1) Invest in Our People, (2) Operate with Discipline, (3) Use Data to Drive Decisions, and (4) Deliver Results. Right of Way Enforcement (ROWE) is a division within DOTI responsible for enforcing regulations primarily within the public right-of-way, with a strong focus on parking compliance. ROWE provides a wide range of services, including parking enforcement, support for street sweeping operations, vehicle booting, ADA and bike lane safety enforcement, special event parking management, encroachment enforcement, and customer request management. The division works collaboratively with other DOTI teams, partners with City departments that have enforcement responsibilities within their respective authorities, and supports parking-related actions administered through the Denver County Courts. Through these efforts, ROWE helps promote safe, accessible, and efficient transportation while supporting the mobility, economic vitality, and quality of life of the City and County of Denver. As part of its continued commitment to customer service and operational excellence, ROWE has launched a new Parking Citation Administrative Review Program and is seeking Parking Citation Review Technicians to join the team. In this role, you will help ensure parking citation reviews are conducted fairly, consistently, and in accordance with applicable laws, policies, and procedures. Specifically, as a Parking Citation Review Technician you will: Conduct thorough administrative reviews of parking citations upon citizen request to determine validity and liability in accordance with applicable City ordinances, policies, and procedures. Review and evaluate parking citation review requests by applying applicable parking policies, procedures, ordinances, and statutes to make fair, consistent, and accurate determinations in accordance with established guidelines. Process court case dispositions and update citation records in the Parking Management Information System (PMIS). Maintain confidential records and ensure the accurate entry, update, and maintenance of parking citation data in the Parking Management Information System (PMIS). Review supporting documentation and approve or deny requests in accordance with established guidelines and administrative procedures. What Youll Bring Our ideal candidate has some or all the following experience, skills, and characteristics: Exceptional attention to detail and organizational skills Clear and effective written and verbal communication abilities Demonstrated commitment to accuracy and quality in all work Strong proficiency in Microsoft Office Suite, including Excel, Word, Outlook, and PowerPoint Skilled in independently reviewing, interpreting and applying exhibits, written guidelines, precedents, and standardized work practices to a variety of situations. Knowledge of addition, subtraction, and multiplication and division sufficient to be able to perform simple calculations Required Minimum Qualifications Education requirement: Graduation from high school or the possession of a GED, HiSET or TASC Certificate. Experience Requirement: Two (2) years of experience enforcing compliance of parking regulations by issuing notices and citations for violations. Education/Experience Equivalency: Additional appropriate education may be substituted for the minimum experience requirement. License/Certifications: By position, requires a valid Driver's License at the time of application. Must obtain a Code Enforcement Commission Certification from the Executive Director of Safety's Office. This certification is required in accordance with the City Charter and the Denver Revised Municipal Code. Failure to obtain the certification will result in the withdrawal of the offer for the position or end probationary status. Licenses and certifications must be kept current as a condition of employment. Application Deadline This position is expected to stay open until Sunday, July 19, 2026. Please submit your application as soon as possible and no later than July 19th at 11:59 PM to ensure consideration. About Everything Else Job Profile CN2393 Right of Way Enforcement Agent II To view the full job profile including position specifications, physical demands, and probationary period, click here. Position Type Limited (Fixed Term) Position Salary Range $23.89 - $35.84 Target Pay $23.89-$30.00/hour, based on experience and education Agency Dept of Transportation & Infrastructure Redeployment during Citywide Emergencies City and County of Denver employees may be re-deployed to work in other capacities in their own agencies or in other city agencies to support core functions of the city during a citywide emergency declared by the Mayor. Assessment Requirement The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law. It is your right to access oral or written language assistance, sign language interpretation, real-time captioning via CART, or disability-related accommodations. To request any of these services at no cost to you, please contact Jobs@Denvergov.org with three business days notice. Applicants for employment with the City and County of Denver must have valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S. For information about right to work, click here for English or here for Spanish. With competitive pay, great benefits, and endless opportunities, working for the City and County of Denver means seeing yourself working with purpose for you, and those who benefit from your passion, skills and expertise. See yourself experiencing growth and balance. See yourself being respected and valued. See yourself belonging here. Join our diverse, inclusive and talented workforce of more than 11,000 team members who are at the heart of what makes Denver, Denver. Your journey starts right here. #SeeYourselfHere Never miss Denver Jobssign up for job alerts now!