Dealership: L0184 Porsche Monterey Porsche Monterey Experienced Service Advisor Porsche Monterey is seeking a knowledgeable and customer-focused Experienced Service Advisor to join our team. This role is ideal for someone who thrives in a fast-paced, client-centric environment and is passionate about delivering a premium service experience. Key Responsibilities: Greet customers promptly and professionally, ensuring a high level of satisfaction Accurately assess customer needs and communicate service recommendations Coordinate with technicians to ensure timely and quality repairs Provide clear updates to customers throughout the service process Prepare estimates, invoices, and explain completed work Maintain strong relationships with clients to encourage repeat business Qualifications: Minimum 2 years of experience as a Service Advisor High-line or luxury automotive experience is a plus Strong communication and interpersonal skills Ability to multitask and stay organized in a busy environment Professional demeanor and commitment to customer service excellence We offer the best-in-class industry benefits: Competitive pay Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. This is a performance driven position, eligible for short-term and/or long-term incentives as part of total compensation, which includes commissions off Individual Sales, and Individual Gross Profit, and bonus opportunities based on Individual Manufacturer Approvability, Customer Pay Labor per RO, Flat Rate Hours. The Annual Estimated Earnings Range is $64,500.00 - $161,800.00. Actual pay offered may vary depending on skills, experience, job-related knowledge, and location. At Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life. Our focus is on making the customer experience better; as we aim to meet our customers needs whether in person, online or a combination of both. Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD). Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless. Join us as we accelerate towards growth in automotive and beyond!
