Facilities Manager

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate, skilled trades or technology, or youre looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What this job involves: Drive strategic facilities excellence as a Facilities Operations Manager with JLL, where you'll support Area Managers in implementing comprehensive short and long-term client projects while developing innovative programs, processes, and procedures that reduce operating costs and increase productivity through close collaboration with Facility Management Leads. You'll oversee critical monthly, quarterly, and annual reporting processes while managing capital and expense budgets through direct interface with client representatives to ensure operational transparency and financial accountability. This role positions you at the center of facilities strategy execution, where your expertise in program development, budget management, and vendor oversight will directly impact operational efficiency and client satisfaction. Your leadership will contribute to JLL's service excellence while you matrix manage technical and administrative staff, supervise multiple facilities of different functions, and ensure vendor performance during normal operations and after-hours including weekends when necessary. What your day-to-day will look like: Develop and implement innovative programs, processes, and procedures that reduce short and long-term operating costs while increasing productivity through close collaboration with Facility Management Leads and client stakeholders Support Area Managers in implementation of comprehensive short and long-term client projects while assisting with development and implementation of annual management plans for buildings within designated areas Oversee development and management of capital and expense budgets through close interface with client representatives and develop monthly/quarterly variance reporting on all operating budgets for each property on timely basis Maintain strong client relationships by overseeing appropriate monthly, quarterly, and annual reporting processes while ensuring operational transparency and delivering exceptional service quality Matrix manage both technical and administrative staff while supervising vendor performance during normal and off-hours including weekends, ensuring optimal facility operations across multiple locations Oversee multiple facilities of different functions ensuring consistent service delivery, operational efficiency, and compliance with client standards and organizational policies Analyze operational performance metrics, identify improvement opportunities, and implement strategic enhancements that drive cost reduction and productivity increases across facility portfolios Required Qualifications: Bachelor's degree or equivalent work experience in Facilities Management with management/technical emphasis and minimum 8 years industry experience in corporate environment, third party service provider, or consulting capacity Strong organizational and management capabilities with proven supervisory skills for matrix management of technical and administrative staff across multiple facility functions Excellent verbal and written communication skills with strong interpersonal abilities and presentation skills for effective stakeholder engagement across all organizational levels Proficient in Microsoft Office Suite and Microsoft SharePoint with computer proficiency in CMMS systems for comprehensive facility management and reporting capabilities Knowledge of real estate, telecommunications, furniture, accounting, and building systems helpful for comprehensive understanding of facility operations and strategic planning Experience developing and managing capital and expense budgets with ability to create variance reporting and financial analysis for operational decision-making Proven ability to supervise vendor performance during normal and off-hours operations including weekends with understanding of service level agreements and performance standards Preferred Qualifications: Extensive background in corporate facilities management, third-party service provision, or consulting with deep understanding of operational best practices and strategic facility planning Advanced experience in budget development, cost reduction initiatives, or financial analysis within facilities management or corporate real estate environments Background implementing operational improvements, developing standard operating procedures, or leading organizational change management initiatives that drive efficiency and productivity Proven track record managing executive-level client relationships, supporting account growth, or leading cross-functional teams in complex corporate environments Experience with advanced CMMS platforms, building automation systems, or facility management technologies that enhance operational efficiency and reporting capabilities Professional certifications in facility management (FMP, CFM), project management (PMP), or related disciplines with active participation in industry organizations (IFMA, BOMA) demonstrating commitment to continuous learning This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship. Estimated compensation for this position: 100,000.00 150,000.00 USD per year This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations. Location: On-site San Jose, CA If this job description resonates with you, we encourage you to apply, even if you dont meet all the requirements. Were interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include: 401(k) plan with matching company contributions Comprehensive Medical, Dental & Vision Care Paid parental leave at 100% of salary Paid Time Off and Company Holidays Early access to earned wages through Daily Pay At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. 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If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment. Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest. Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate. 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If you're a current JLL employee, please apply using the Internal Career Site At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. 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